Thumbnail of user kiml456

Kim L.

1
Level 1 Contributor

Contributor Level

Total Points
267

3 Reviews by Kim

  • Oak & luna

5/9/22

I ordered a mother's day bracelet with engraving and paid extra for it to arrive for Mother's Day. It arrived a day late and the engraving was all screwed up. The bracelet was supposed to have 2 names engraved at the same time and they have the nerve to only offer partial refunds for personalized gifts. I'm still waiting for their customer service to get back to me. Aside from the late arrival and printing error, the bracelet is poor quality. It looks cheap

Thumbnail of user shirleyk277
shirley k. – Oak & luna Rep

Hello Kim,

Please accept my sincerest apologies that your order arrived late and did not arrive as you expected. This is not our usual standard of service.

We have refunded your order to you in full. I hope this is a satisfactory solution for you.

Take care and all the best,

Oak and Luna

  • Now Foods

5/15/20

Trustworthy and reliable products; good quality. I order from them regularly for my small business. Have tried other brands, but have been dissatisfied with most. Great prices too!

  • Bulk Apothecary

5/15/20

I have a small business and made some bulk orders with this company. They sent me a bulk order of hand sanitizer that was horrible. It STANK so bad it was unusable! I tried to call the company which refused refused to accept phone calls. I tried to give a bad review online and they blocked any negative reviews. Then, they continued charging my credit card and sending me product I didn't order. They refused a refund and tried to replace the product with something better. I will NEVER order from this company again!

Kim Has Earned 27 Votes

Kim L.'s review of Oak & luna earned 3 Very Helpful votes

Kim L.'s review of Now Foods earned 3 Very Helpful votes

Kim L.'s review of Bulk Apothecary earned 21 Very Helpful votes

Kim hasn’t received any thanks yous.

Kim doesn’t have any fans yet.

Kim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dakotaeyip
3/7/24

Please don't buy from this company. I really wish I read these reviews before I bought. My custom...

Thumbnail of user uf8
u f. reviewed Oak & luna
3/7/24

They are an Israeli company that hides it as much as they can. Their return policy is non...