Overview
NorthlineExpress has a rating of 4.5 stars from 2,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NorthlineExpress most frequently mention customer service, good quality and timely manner. NorthlineExpress ranks 1st among Fireplaces sites.
Instant Feedback
Product was as advertised good quality. I would order from them again.
Well-made 12" SS rain cap. Would buy from this site again and recommend.
Multiple purchases easy system. Good updates on orders. Would recommend
Prompt delivery Excellent product Would purchase from again without hesitation
Very easy company to order from and return an item that I ordered wrong
Wonderful. Item received and put together easily. Very Happy
Fast Delivery, website is user friendly and it was very easy to order.
Excellent *************************************************************************
Product received on time for project and excellent quality.
I'm very happy with the fireplace bellow I ordered and its delivery.
You are the ONLY ones who had what we needed! You are also the only site with CLEAR CONSICE descriptions of the product with accurate measurements. We will save your info in our favorites.
If you follow the directions exactly (damp paper towel followed by dry paper towel), it removes the soot and leaves a clear film of silicone, which inhibits soot and also makes the next cleaning much easier. A great product!
Very easy to order and quick to receive the grate! So far we love it!
Quality equipment and experience! Looks great, too! Would recommend to anyone.
I had no issue with the company or website. More photos of products would be nice though.
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- Roscommon, MI, United States
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Business History
Northline Express is based out of New Stanton, Pennsylvania, along with its parent company Online Stores Inc. Northline Express primarily operates out of a warehouse in Youngwood, Pennsylvania and Sparks, Nevada for the shipping and manufacturing of its products. The latter was added to aid and assist in this process to better serve its customers on west coast. Northline Express has two of the very own brands of products with WoodEze, a line that consists of a variety of firepits, firewood racks, camping supplies and heaters and with FiveOaks, a line dedicated to outdoor patio furniture.
Northline Express has a dedicated YouTube channel, NorthlineExpress which has over 17k subscribers. The channel focuses on product reviews, demonstrations, installation and general product information.
The Northline Express site has an exclusive chimney and stove pipe planning guide, named Chimney Wizard which helps customers find and discover what kind of product is best suited for their custom chimney and stove pipe installation needs.
The site does feature products from popular brands in the chimney pipe field such as DuraVent, Selkirk and Shasta Vent.
The site does offer wholesale of its products to qualifying customers and was the reason behind the creation of the WoodEze brand.
Northline Express has received positive feedback from consumers and publications.
History
Northline Express started out as a smaller family-owned business by Rob and Joe Cochran in 1994, where it ran independently until 2017 when it was acquired by Online Stores Inc.
The Northline Express brand WoodEze was created in 2007.
Recognition
2021:
• Northline Express was ranked #14 in Best Online Shops in "DIY, Tools, Supplies," category by Newsweek
2020:
• Northline Express was ranked #1 in Best Online Shops in “DIY, Tools & Supplies” category by Newsweek
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members