Overview
NorthlineExpress has a rating of 4.5 stars from 2,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NorthlineExpress most frequently mention customer service, good quality and timely manner. NorthlineExpress ranks 1st among Fireplaces sites.
Instant Feedback
Called to order chimney stove pipe and the process was wonderful. I spoke to a very nice lady ( can't recall her name). We went through list she gave me suggestions and it was an easy process. Plus the prices are very good.
Thanks Tammy
Shipping was quick and the product was good quality. Definitely satisfied.
It did not prevent the wind from blowing out the pilot light in my fireplace so I had to build an outer shield to keep it from blowing out my pilot light
We were in desperate need of a new fireplace grate. Ours was 26 years old and way overdue to be replaced. I searched several times online and found one on your site that was not only quality, but fairly priced. Some companies charge entirely too much for something to just burn on. It better cook me a steak as well! :)
It came a little late but at least it came. Was in process of moving and they came just in time.
This item was not available locally. Northline had one in stock. Shipping was as promised, received undamaged, perfect fit. A bit pricey but my shop wood stove will keep me warm this winter..
Like the products and service. Best price and shipping. Yeah!
The rep was very helpful and thorough to ensure I was ordering the correct part. Top notch.
Good quality product and received the product in a good timely manner.
Timely, profesional and reasonable! Called to confirm, texted an hour out, delivered to the door.
The grate I purchased is outstanding quality, and was received on time.
Fast Shipping...No issues! Product was as advertised.
Just what we needed to enjoy our wood burning fireplace during the Texas freeze of February 2025.
Prices are very high even offering a discount. Product should cost less than half.
Best glass cleaner out there it leaves a protective coating
Products worked well. Kinda took awhile to get delivered. Overall decent experience.
Product was as advertised good quality. I would order from them again.
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- Roscommon, MI, United States
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Business History
Northline Express is based out of New Stanton, Pennsylvania, along with its parent company Online Stores Inc. Northline Express primarily operates out of a warehouse in Youngwood, Pennsylvania and Sparks, Nevada for the shipping and manufacturing of its products. The latter was added to aid and assist in this process to better serve its customers on west coast. Northline Express has two of the very own brands of products with WoodEze, a line that consists of a variety of firepits, firewood racks, camping supplies and heaters and with FiveOaks, a line dedicated to outdoor patio furniture.
Northline Express has a dedicated YouTube channel, NorthlineExpress which has over 17k subscribers. The channel focuses on product reviews, demonstrations, installation and general product information.
The Northline Express site has an exclusive chimney and stove pipe planning guide, named Chimney Wizard which helps customers find and discover what kind of product is best suited for their custom chimney and stove pipe installation needs.
The site does feature products from popular brands in the chimney pipe field such as DuraVent, Selkirk and Shasta Vent.
The site does offer wholesale of its products to qualifying customers and was the reason behind the creation of the WoodEze brand.
Northline Express has received positive feedback from consumers and publications.
History
Northline Express started out as a smaller family-owned business by Rob and Joe Cochran in 1994, where it ran independently until 2017 when it was acquired by Online Stores Inc.
The Northline Express brand WoodEze was created in 2007.
Recognition
2021:
• Northline Express was ranked #14 in Best Online Shops in "DIY, Tools, Supplies," category by Newsweek
2020:
• Northline Express was ranked #1 in Best Online Shops in “DIY, Tools & Supplies” category by Newsweek
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members