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How would you rate NordicTrack?
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Louisiana
1 review
0 helpful votes
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Very pleased
July 21, 2021

I ordered a Pro-Form compact treadmill! I was very pleased with the delivery time and the easy assembly. I have used this treadmill for several weeks now, and I love how sturdy and durable it is. My husband even commented on how sturdy it is. I also love how easy it is to fold up, so it doesn't take up so much room in our tiny living room! Definitely a win! I received this item at a discounted rate in exchange for my honest and unbiased review!

Date of experience: July 21, 2021
Missouri
2 reviews
0 helpful votes
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Ahhhhmazing
October 15, 2021

Daily use of therapy massager, Check. Has great power, Check. Awesome attachments, Check. This this is great. I use it all the time and I love it. NordicTrack has amazing products and great customer service. I've never had any issues with them. Two thumbs way up!

Date of experience: October 13, 2021
Ohio
1 review
0 helpful votes
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Sturdy
June 4, 2021

I got this Bike for a reduced price in exchange for my honest and unbiased opinion. This was very easy to assemble, all tools included, with detailed instructions. Took under an hour to assemble. This bike is very sturdy, and is smooth running. Fully adjustable for a custom fit. Display is easy to navigate and also doubles as a tablet holder. Included was a subscription to iFit, what an outstanding program, so many options for the beginner to pro.

Date of experience: June 3, 2021
Georgia
3 reviews
0 helpful votes
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Having a home gym that has a couple of nice trusted brands is important to me as I want the best to help achieve the results that I am aiming for. This is exactly what I have gotten with the NordicTrack elliptical. Arrived in a timely fashion and easy to set up with clear instructions. My husband and I had this machine put together and my first use within hour and half! I love how NordicTrack offers the bluetooth capability for the iFIT software if you choose to use this. Just gives me tons of options as to not get bored. This has really made a difference in my running. The machine is so smooth and great for your joints that it allows me to tone my butt and thighs which then in turn helps with my endurance and stamina on my runs! Don't hesitate and get the NordicTrack!

*I received this product at a discound for my unbiased and honest opinion and feedback.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Ordered a treadmill and never received it. Went between Nordic track and delivery company and no one gave good info. Both were going back and forth and when asked for a discount for inconvenience they offered a mat or a water bottle. Ummm wow don't offer anything worth this inconvenience. So in order to buy another one we needed to wait an extra week for reshipment which they needed to do a return on the treadmill we never received.

Date of experience: August 17, 2022
Georgia
3 reviews
0 helpful votes
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Amazing quality!
October 15, 2021

Everything that I've received from NordicTrack has been the best quality. I love the features and I love that they all are compatible with iFit. Most recently I got a recovery pulsating tool and even that has an iFit class to ensure that you use it in a way to be most effective. There's nothing that they haven't thought of.

Date of experience: October 14, 2021
Kentucky
1 review
0 helpful votes
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Smooth Run Experience!
November 29, 2021

Love the treadmill! The NordicTrack EXP 7i is definitely an upscale treadmill. What a smooth run! I can switch easily between speeds and inclines, and the functionality is perfect. The screen/tablet is a nice feature and is an added benefit compared to the 'standard' treadmill. It did arrive needing to be put together -- the delivery was heavy and it was a bit cumbersome to get the 200+ pound box in to our home gym, but we were able to get it put together fairly easily. The end result was worth it! Definitely a good and sturdy piece of equipment. I like how smooth it runs -- as a runner that is the most important part for me. Very easy on my knees, which was the goal. I did receive this item for free - therefore I am able to give my unbiased and authentic opinion and review.

Date of experience: November 29, 2021
Missouri
2 reviews
0 helpful votes
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Amazing
August 18, 2021

I have the nordictrack bike and i love it. It was easy to setup and the programs on it are great. I love the touch screen, and how I can see where I place with other people on, I felt like it pushed me to keep going. The fan on there is great, I got really hot really quick because i havent worked out in forever, but it was a nice cool breeze. I love having this bike at home, it was too hard to get to the gym with my kids being little and then covid it made it pretty impossible to go to the gym, now i just need more equipment! I received discounted product in exchange for my honest feedback.

Date of experience: August 17, 2021
North Carolina
2 reviews
0 helpful votes
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Great in home use products
September 14, 2021

Haven't been in the gym in over a year due to COVID. I am still not sold on going back in there due to me having small children at home. I opted to get workout equipment for home so I can focus on getting back to me and getting back in shape. I received a treadmill for a reduced price in exchange for my honest and unbiased opinion. I am in love. This machine is everything I could ask for. It has built in workouts and it definitely motivates me to keep pushing. I can listen to my jams through the bluetooth on days I'm just getting a quick walk in to relieve some stress.

Date of experience: September 14, 2021
Kentucky
2 reviews
0 helpful votes
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Great workout bike
August 11, 2021

I've been wanting a spin bike with a screen for a while now, but after watching the Olympics and seeing the NordicTrack commercial for a bike on there I couldn't wait to get one with iFIT. Luckily the day it arrived, I was home and the delivery guy wheeled it into my garage for me; it is heavy! Assembly is very easy and took a couple of hours. The good news is the fist night, I had the bike assembled and the iFIT ready to go. I love it! The NordicTrack bike is easy to get accustom to as the seat moves forward and back, up and down, etc. I love that I can go riding anytime now from the comfort of my own home. I've really been struggling going outside as the weather is too hot right now or the roads are slick because of rain. I would definitely recommend NordicTrack as they are more cost efficient as the other more expensive brands and provide a fantastic workout! I received discounted product in exchange for my honest feedback.

Date of experience: August 11, 2021
New York
2 reviews
6 helpful votes
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So I ordered a brand new X22i Nordic treadmill and paid almost $4000. Waited 4 weeks and when it's delivered it comes broken. I am told they are having problems with circuit boards. After waiting 45 minutes on the phone I am told I have to wait 2-3 weeks to have my brand new machine repaired. So after waiting 2 weeks I decided I am not waiting anymore. Call customer service and after another 45 minute wait the met agree to pick up my new non working Nordic Track in 4 weeks! And will not refind me till machine is picked up. Stay away from Nordic track

Date of experience: January 14, 2019
Texas
2 reviews
0 helpful votes
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Proform 22Bike
June 6, 2021

Love this bike and the company and the ifit is out of this world has so many options. I received my bike on time and everything was perfect pretty easy to put together and setup for ifit was right on screen I would absolutely refer family and friends

Date of experience: June 5, 2021
Texas
2 reviews
0 helpful votes
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Great equipment!
November 3, 2021

I love the Weslo Persuit R 4.1. Having workout equipment is a must for a working mom who is still in college. The sleek design of this bike helps me to workout with efficiency and intensity! I received discounted product for my honest review. The bike fits well on the patio so I can watch my kids play while I sweat! I love this bike.

Date of experience: November 3, 2021
Connecticut
2 reviews
7 helpful votes
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After having software issues for months nordictrack rep's sold me a computer that I did not need. I installed it in the machine and it worked for a while but then the same problem happened again. I called back again and a rep told me that it was a software problem and not the computer. I asked for them to allow me to ship the 2nd computer back and refund my money but they refused. The managers thought it was a joke. A 425 dollar joke. I will never buy a nordictrack again.

Date of experience: March 19, 2022
Florida
1 review
1 helpful vote
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Garbage
January 23, 2024

Buy somewhere else. S15i screen failed and the want over $700 to replace it. Barely 2 years old, bought it new... It is absolutely ridiculous that the cost is more than half the cost of the bike.

Date of experience: January 23, 2024
Ohio
3 reviews
0 helpful votes
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Great company
September 19, 2021

This company has been excellent. I received a nordictrack bike with iFit at a discounted rate in exchange for my honest opinion. I have had an excellent experience with this company. I had a few questions about the programs in the iFit and they answered them all right away and where so helpful about telling me about the programs. The trainers in the iFit are an excellent addition as well, they encourage you and keep you motivated. I would recommend this company to all of my friends.

Date of experience: September 19, 2021
Texas
4 reviews
7 helpful votes
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I'm so grateful for Nordictrack making gym quality items available to us at home. As everyone knows we have been stuck at home for a year or so with COVID. A few months ago I decided to go all out and get a Nordictrack incline trainer. Wow. I'm so glad I did it. I'm able to walk and hike all over the world virtually. I'm so glad it came with iFit. I probably would have never tried had it not had the free trial. I'm now hooked for life.

Date of experience: July 30, 2021
Oregon
2 reviews
0 helpful votes
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Awesome company
October 12, 2021

I have been wanting a NordicTrack elliptical for forever. My friend has one and brags about it all the time, and now i finally got one too. It was shipped fast and came nicely packed with everything in tact. Took my husband two and a bit hours to build. I have used it for a month now and I can't say enough how much I enjoy using this elliptical. The machine i have is a cross between a long stride elliptical and a stepper which I really enjoy because you end up using more muscles than you would with just a long stride elliptical. I'm on the thing for five minutes and I'm already tired and sweating. The app is a blast with so many flavors of classes and great motivational trainers. I got a discount for my honest feedback.

Date of experience: October 11, 2021
Indiana
1 review
1 helpful vote
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Terrible
January 2, 2023

TERRIBLE!
We bought a treadmill early November. Received it 1 month later: DAMAGED. Still at this day: we have no news. DO NOT buy from them. We called many times and they dont give any news. They are just keeping your money. STAY AWAY! We even sent an email to CEO, and you would think he would answer: ZERO answer! They are seating on almost $5K and they do nothing about it

Date of experience: January 2, 2023
Ohio
1 review
0 helpful votes
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I love the iFit trainers but the Nor$#*!track treadmill is a disaster. Seriously every month I have to call and be led on these long long phone calls in troubleshooting the latest problem. The belt will stop working and need a new motherboard. The screen will go blank…need an entirely new screen. The screen will go blank again and again and all throughout one year of having it. That's one year! Six fixes?! And now we're broken again but this time service team won't pick up. All phone numbers lead you to sales and then you have to be "transferred." You wait. And wait. I'm at 56 minutes, still waiting … and decided maybe it's time to warn others. This is a big purchase. There are better options. Take them. Peloton has to be better. The Nor$#*!track isn't reliable. And I know I'm not the only one having trouble…read reviews! I wish I would have listened to them more!

Date of experience: March 29, 2022

Overview

NordicTrack has a rating of 2 stars from 184 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NordicTrack most frequently mention customer service, white glove and delivery company. NordicTrack ranks 10th among Fitness Equipment sites.

service
111
value
111
shipping
110
returns
74
quality
108
+34