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  • NoMoreRack

Overview

NoMoreRack has a rating of 1.7 stars from 2,049 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NoMoreRack most frequently mention customer service, credit card, and tracking number problems. NoMoreRack ranks 840th among Discount Shopping sites.

  • Service
    162
  • Value
    148
  • Shipping
    151
  • Returns
    108
  • Quality
    138
16
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What reviewers want you to know

Positive highlights

  • Great stuff, great prices, easy returns, good customer service

Critical highlights

  • They refuse to cancel the order, will only offer store credit less shipping (for an order that never shipped!)
  • WATCH YOUR CREDIT CARD STATEMENT FOR SMALL CHARGES WHILE THEY FISH FOR WHETHER OR NOT IT'S A GOOD CARD.
How would you rate NoMoreRack?
Top Positive Review

“Nice price”

Eliska K.
2/10/18

Shipping could be faster, but that's how they save money. Nice price Love shopping the have good quality so I can order it again. It's the Deluxe Manicure Set with Carrying Case.

Top Critical Review

“Nomorerack /choxi has Ripped me off bigtime please help me find them”

Josephine G.
3/9/17

I'm still waiting for a $79.99 comforter set/ other orders that I purchased from choxi, formerly nomorerack the choxi site is nowhere to be found... I need a customer service #... Does anyone know what name they are going under these days? If their reading this please credit my credit card back for my orders I trusted these sites and it's not rite...

Reviews (2,049)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (100) credit card (149) customer service (558) post office (35) phone number (49)
Thumbnail of user eliskak
2 reviews
0 helpful votes
February 10th, 2018

Shipping could be faster, but that's how they save money. Nice price Love shopping the have good quality so I can order it again. It's the Deluxe Manicure Set with Carrying Case.

Thumbnail of user kristym37
1 review
2 helpful votes
January 31st, 2018

I have been using Teespring for 4 years now my sister also uses this we get our hoodies and our t-shirts from them I still have the very first one that my sister got me love it is still in excellent shape the material is good material the size is exactly what you order that is what you will get you don't have to stretch it to make it fit you correctly I'm a larger person so I'm even able to get all the way up to a five or six x and some items everything I've gotten I've had no problem getting my size my sister is much smaller and she gets exactly what she orders I love this site

Thumbnail of user sharonq1
1 review
2 helpful votes
July 15th, 2015

I don't know about everyone else's apparently terrible experiences with Choxi, but mine was absolutely great. I ordered two bracelets from them at a great price; they came right away, in perfect condition, and exactly what I had thought they would be. Again, it seems that I'm on the side of 'good experience' and most others are on the side of 'bad experience' with Choxi, but personally I have to say that I DID have a great experience with this discount website!

Thumbnail of user donnaj13
2 reviews
5 helpful votes
March 30th, 2015

I ordered 3 items from No More Racks, 1 (exercise equipment) never arrived, 1 (earrings) came broken, I did receive a bracelet in good shape. I called customer service they were so rude and unresponsive it was ridiculous. They acted like I was lying. After several hours of wasted e-mails and phone calls trying to resolve the matter, I gave up. If they need the $56.00 that badly they can keep it. No matter how good the deal seems my advise is run. This company is terrible, no integrity at all.

Tip for consumers:
Help other, let us know your experience

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickellm
13 reviews
56 helpful votes
March 4th, 2015

I have ordered from here many times and always good. Needed help one time and they helped me fast. Great selection and shipping is fast. Will continue to order from this site.

Thumbnail of user leahg2
1 review
1 helpful vote
November 4th, 2013

Though I've had a couple of bad experiences with the actual items, I think its important to remember that NoMoreRack doesn't MAKE the items, they just sell overstock, like overstock.com for example. Even the times I was not satisfied with my items, customer service was fantastic and even paid return shipping when the item was defective. It's up to you to do outside research on the products you're purchasing there, but their customer service is always great regardless.

Thumbnail of user salesar
1 review
0 helpful votes
November 16th, 2013

I have bought several items including electronics, make up, jewelry, clothing, and other stuff. Every thing has worked and all are still being used at least a year later, I always get them in a short period of time, no complaints about shipping.
I've read the complaints about NoMoreRack, and it seems to me that the things people are complaining about are things that can and probably has happened no matter where you purchase from, some times products have defects, most of the time they don't. Doesn't really matter where you get it from. And YES you can return most items, you just have to read the fine print to see how long you have! Each item tells you weather it can or can't be returned.

Thumbnail of user melodyk4
1 review
4 helpful votes
October 5th, 2015

I have been using this site for about a month and I'm hooked! I had one issue and my money was returned in 2 day. Shipping could be faster, but that's how they save money. Love it love it love it

Thumbnail of user tarag2
1 review
2 helpful votes
March 24th, 2013

I am very happy with this site. Everything I ordered is perfect. Repeat customer 10X's + All these other reviewer's are OBVIOUSLY seller's of their own merchandise on some auction site (wink), therefore they will try to destroy NO MORE RACK. Hey sellers, get over it. That site your selling on is OVER!

Thumbnail of user yvonneg2
1 review
2 helpful votes
April 18th, 2013

I honestly had great service. I was nervous, because I read other reviews. However, I received my items quickly and efficiently.

Thumbnail of user dianal6
2 reviews
2 helpful votes
March 9th, 2013

A few things I got were fine. I got a train track that said electric, was battery operated. They said I got a ring, that I didn't get, they made me file a police report, finally gave me credit for it. I just got a necklace with beautiful stones, think they are real, but is said diamonds too and they are rhinestones. I think I will stick with ebay.

Thumbnail of user nomorerackc
Nomorerack C. – NoMoreRack Rep

Hi Diana L.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Thumbnail of user lisam80
1 review
0 helpful votes
December 4th, 2013

I ordered 4 clothing items. I received them all in 1 shipment in less than 2 weeks. The 2 tops, 1 pants, and 1 skirt are beautiful and sizing was perfect! I had no problems whatsoever and would definitely shop there again. Very, very satisfied here :)

Thumbnail of user ritak3
1 review
0 helpful votes
August 17th, 2013

This site is great, I search every item before I buy it to see if I'm really getting a deal(I do this for every site) and a majority of them time the items on nomorerack are cheaper. The facebook page is always responsive and is always willing to help out. I ordered some earphones and they came in a week! A WEEK! Groupon takes a month to get my item and it's more expensive. I'm in love with this site.

Thumbnail of user tracyo8
1 review
2 helpful votes
April 2nd, 2015

I order a lot from this site! Everything from clothes, to boots, to jewelry. Never had a problem. Can't beat the prices and $2 shipping. My favorite online store! A+++

Thumbnail of user aurorab1
1 review
1 helpful vote
June 27th, 2013

I have ordered 4 different items, 3 separate orders on this site. I have received what was advertized and since I didn't keep track of how long it took for the order to come in, I wasn't disappointed with the amount of time it took. The perfume I purchased (my normal scent) was EXACTLY the same as I have purchased on Sephora or in the Department stores and I received that within a week of ordering. The other orders came in within 2 to 3 weeks. The deals are incredible. I am careful about what I buy. Perfume and clothing so far and I am in the midst of looking at bedding. Don't think I would spend a huge amount on electronics but maybe I would if things keep coming in like they do. I shop quite a bit on the internet and am very careful. So far, NOT disappointed with this site. Hope you give them a try.

Thumbnail of user karenc40
1 review
12 helpful votes
August 13th, 2014

After ordering from this site and later reading some of these reviews, I thought, "Oh no", but I am extremely HAPPY with this site. I received all my merchandise within a two week period. My first item arrived within days. I am happy with everything I received and I highly recommend this site to everyone... I LOVE IT!

Thumbnail of user lorrih
2 reviews
1 helpful vote
September 30th, 2013

I have ordered from this website a few different times, and have had minimal trouble with merchandise, and shipping is not too shabby, either! The best part is they have great deals all over!

Thumbnail of user chadh24
25 reviews
65 helpful votes
March 24th, 2015

Ordering is easy, shipping time is short, a huge selection of products, fun and exciting, secure payment methods. Give it a try

Thumbnail of user mariec20
1 review
0 helpful votes
December 15th, 2013

Ive ordered several items in past months boots shoes gloves Tablets jewelry chargers n my checking account was withdrawn N YES IVE RECEIVED EVERY PRODUCT I ordered no problem s FAST SHIPPING QUALITY PRODUCTS AND YES ITS NEAR holiday rush to but NO ISSUES from NC

Thumbnail of user pattim5
1 review
1 helpful vote
June 25th, 2013

I got everything I ordered and was satisfied with all purchases. They did not all come at the same time, but all arrived within 2 weeks.

Thumbnail of user brittanyr4
1 review
1 helpful vote
January 7th, 2014

I dont understand why some people are receiving damaged items. But my experience was good, I ordered most of my christmas items from nomorerack. A spongebob brush, a giraffe necklace, a 2pack of sock monkey hats, & an angry bird hat.
I understood that it was the month of December which meant snow and other christmas items could affect shipping time & mix ups. I received all items seperately. The brush brittles were damaged and bent but I could never blame the company because several things could have crushed it while ups shipped it(after all, it was christmas month!) the diamond giraffe necklace was NOT full of diamonds but with fake gems(understandable because I only paid $18, I didnt expect diamonds when I ordered it anyways) and the hats turned out better than I was hoping for! They were warmer and fit better than expected. & for the shipping time, it took 2 weeks but ups & weather was to blame. I cant believe half of you complain about the shipping & blame the company for damaged items. You get what you pay for. If you want a $500 tablet, pay the full price! I would never buy any electronics from ANY company that sells for half the price it really is.(thats just common sense!)

Thumbnail of user tamik9
1 review
1 helpful vote
June 5th, 2013

I ordered the 4 pack summer dresses, and they said that it would take 3 weeks for it to arrive and it came in a little over a week, and I got just what I ordered, in such little time and at a great price! I will continue on ordering from this website and recommend it to my friends.

Thumbnail of user scottg31
2 reviews
1 helpful vote
February 22nd, 2013

Awesome! Brand new stuff at great prices!

Thumbnail of user kenneths31
1 review
0 helpful votes
October 23rd, 2013

Thank you for my order... VERY NICE!

Thumbnail of user nestelynnf
1 review
1 helpful vote
January 25th, 2014

I have purchased several things from no more rack with no issues. I do admit that their shipping is a bit slow but they tell you when ordering how long shipping could take. I have ordered a tablet that worked fine, so awesome jewelry and a blue tooth for my cellphone. I checked the price of the blue tooth as compared to other websites and it really was 70%off. I will continue to use this website.

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From the business

NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.

Company Representative

Thumbnail of user nomorerackc
Nomorerack C.

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