• Nigel O'Hara

Nigel O'Hara

Overview

Nigel O'Hara has a rating of 2.4 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nigel O'Hara most frequently mention customer service, credit card, and trading standards problems. Nigel O'Hara ranks 534th among Electronics sites.

  • Service
    16
  • Value
    15
  • Shipping
    14
  • Returns
    9
  • Quality
    14

Proactively asks for customer feedback

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Money left bank, no confirmation email or response from customer services.
How would you rate Nigel O'Hara?
Top Positive Review

“Missing item”

Kev I.
8/9/15

Part of my order missing but ehey refunded me. The refunded the other part shortly after myself requesting it. This saved them fin the end on my eyes. Personally there are better people out their to shop with but these guys are good for a bargain.

Top Critical Review

“Avoid Nigel O'Hara like the plague”

John M.
1/8/15

Avoid Nigel O'Hara like the plague. They offer £5 credit vouchers to anyone who agrees to leave a positive comment on this website. All carried out by way of nonsense competitions on their Facebook page. Everybody who enters their comp "wins" a minimum spend voucher OR £5 credit if they agree to leave a positive comment here (despite no purchase having been made). When I pointed this out I was advised to leave a positive comment about their website instead! Extremely devious and evidence that they are not to be trusted.

Reviews (169)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (24)
Thumbnail of user mrb8
1 review
0 helpful votes
August 1st, 2015

Ordered some plug sockets that took while for delivery. If I was to review the service solely, I would give three stars if I am honest but their range of products wins it for them. The plug sockets they supplied me with also have USB ports in them for charging smart devices which is brilliant.

The website needs a bit of work- some pages look like everything has been thrown on their at once and their PayPal compatibility is not top notch, it actually makes it difficult to track your order.

Thumbnail of user jevink
1 review
0 helpful votes
July 13th, 2015

Decided to buy myself a watch for my birthday- just as a little treat.

Managed to get one that would normally be waaayyy beyond my budget and it arrived today. I'm happy.

Thumbnail of user andyw42
1 review
0 helpful votes
June 14th, 2015

Bought an LG urbane watch. I t was in-stock so it was received fairly quickly.

Thumbnail of user shawne17
1 review
0 helpful votes
July 26th, 2015

I have had better dealings with larger companies in terms of the length of time I have waited for an order, but the price? No-one matches these guys.

If you don't mind a wait, like me, then the prices here will reward you for your patience.

Tip for consumers:
Order an in-stock item mayber

Service
Value
Shipping
Quality
Thumbnail of user johnm509
1 review
0 helpful votes
July 26th, 2015

The price was fantastic and I received my item but there was a lack of contact.

I was told to check my Junk and Spam folders for email updates and fair enough I found them but a phone call would have been nice. Am I just being picky?

Thumbnail of user mrsh5
1 review
0 helpful votes
October 31st, 2015

Best deal I have found in the last couple of months especially considering what I have already spent on redecorating.

Thumbnail of user davidj132
1 review
0 helpful votes
June 11th, 2015

Really easy to use.

Pick an item, put it in basket, pay for it, get it delivered.

Really simple process and item arrived within a decent timeframe. No option for PayPal hence 4 stars (woulda have made it slightly quicker to order)

Service
Value
Shipping
Returns
Quality
Thumbnail of user markw164
1 review
0 helpful votes
October 9th, 2015

The service was still good. But, they did not charge me for shipping to US so I had to then make an addtional payment via PayPal, This was an inconvenience and the first time this has happened to me shopping in a UK store.

Thumbnail of user markw135
1 review
0 helpful votes
June 6th, 2015

I got a nice little Filofax at a great price. No complaints here!

Thumbnail of user paddys
1 review
0 helpful votes
June 12th, 2015

I enjoy baking and the money saved here, I can spend on ingredients.

Thumbnail of user richardm113
1 review
0 helpful votes
July 24th, 2015

Received the clock first with a blemish on the front, returned this to them, got a postage refund and a replacement clock. 4 stars for the initial inconvenience.

Thumbnail of user leeew
1 review
0 helpful votes
July 3rd, 2015

By the time I received a reply to my query the item had arrived with me.

Is that a good or a bad thing? I am happy enough but that would have been frustrating if I was waiting longer.

Thumbnail of user sloanm
1 review
0 helpful votes
June 19th, 2015

Ordered a cooling fan last monday and it arrived today. A bit longer than I had hoped but a great price.

Thumbnail of user michealh23
1 review
0 helpful votes
October 9th, 2015

Just would you would expect from an online retailer these days.

Thumbnail of user kevinj62
1 review
0 helpful votes
July 27th, 2015

I didn't receive my dispatch email but received my item. I wonder if my order had of been outstanding for a while would I have been left in the dark?

Thumbnail of user aidenz
2 reviews
0 helpful votes
August 20th, 2015

Ordered a Citizen Watch and it arrived fairly promptly. The price was the best around and the quality of the watch was fantastic.

Thumbnail of user kevi1348
1 review
0 helpful votes
August 9th, 2015

Part of my order missing but ehey refunded me.

The refunded the other part shortly after myself requesting it. This saved them fin the end on my eyes. Personally there are better people out their to shop with but these guys are good for a bargain.

Thumbnail of user joshb56
1 review
2 helpful votes
January 14th, 2015
Thumbnail of user angeh6
1 review
0 helpful votes
May 14th, 2015
Verified purchase

Ok, product as shown on site, no probs, thanks.

Thumbnail of user katiec31
1 review
0 helpful votes
June 11th, 2015

Or else it would have been 5 stars.

Thumbnail of user mikealm
1 review
0 helpful votes
June 15th, 2015

Got swiss watch at very low price.

Thumbnail of user leanneb1
1 review
0 helpful votes
June 19th, 2015

Citizen A/T

Thumbnail of user katiem39
1 review
0 helpful votes
June 22nd, 2015

Nothing special/ 5 star worthy

Thumbnail of user christinam42
1 review
0 helpful votes
July 24th, 2015

But the money saved makes it more than worth while

Thumbnail of user jillg11
1 review
0 helpful votes
June 12th, 2015

By doing this they also ohalved the stress

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Setting out as an online Watchmaker and Diamond Jeweller, Nigel O'Hara has rapidly grew to become one of the most prominent Online Department Stores in the United Kingdom and beyond.

Initially offering prestigious watches and jewellery brands as Citizen, Bulova, Casio, Victorinox and more, Nigel O'Hara has expanded to feature household names within technology, style and living, electronics, fragrances and much more.

We now offer an abundance of premium goods from brands such as Sony, Acer, Microsoft, Smeg, Paco Rabanne, Dior, Jane Shilton and Paul's Boutique as well as the watch brands we have become known for.

Hobbyists and professionals alike, will also find the ideal item that suits their needs as we also supply an expansive range computer components from brands such as Nvidea, GeForce, Radeon and much more. A selection of radio controlled air crafts are also available in the form of unmanned drones from Parrot drones and radio-controlled aeroplanes.

With an ever-expanding range of products, we are confident that you will find exactly what you are after with Nigel O'Hara at the best prices available anywhere online.

Business History

With an Online presence spanning over eight years, Nigel O'Hara has been established in Portadown, Northern Ireland for 30 years. In the beginning we were a humble Watchmaker and Jewellers that have grew to develop a prominent online presence as an Online Department Store that offers a vast array of brands across a large number of platforms, including watches and jewellery, technology, style and living, fragrances and much, much more.

Company Representative

Thumbnail of user richardo18
NOH C.
Dedicated to helping you.

How do I know I can trust these reviews about Nigel O'Hara?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Nigel O'Hara?