Does anyone know anything about nigelohara.com? I have e-mailed them asking just customer questions and have not received any replies now for over a month. Thanks

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Does anyone know anything about nigelohara.com? I have e-mailed them asking just customer questions and have not received any replies now for over a month. Thanks

asked by ade o. on 1/18/10

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More questions about Nigel O'Hara

Before I get onto my cc company are Nigel Ohara still trading, re order number 162595
Dose anyone know how to contact them i cant seem to do it on line anymore.
I received this message today nearly 2 months after placing my order and my money going from my account needless to say no order or refund but I do have this message im wondering has any one else had this message Dear Customer, Due to unforeseen circumstances the JRN Retail Group, trading as Nigel O’Hara, will not be able to fulfil your order or provide you directly with a refund. Please do not panic, as you will be able to obtain a full refund via the method of payment used to complete your purchase on our website. Simply contact the bank or credit card used for your purchase, then ask them to initiate a chargeback for the transaction. This process will see the money returned to you in full. We wish to sincerely apologise for the obvious inconvenience caused. Unfortunately, we will not be able to offer any further customer support or refund solutions.
I am going to make a legal complain against this company as they do not refund my money!
Will I get my order?
Have you been investigated by Trading Standards? If so, when? What was the basis of the investigation, and the result?
Order number 155047. I would like to know when I will receive this as our existing TV is being sold on 20th Aug.
Has Nigel Ohara been investigated by N. I trading standards?

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NOH C. [Nigel O'Hara Rep] · Answer 1 · 2015-06-02T01:14Z

NOH C. [Nigel O'Hara Rep]

on 6/2/15

Thank you for your question,

Please accept my apologies for my delay in responding as this was not a platform that we have monitored previously.

Questions via our support system never go unanswered which is why I would advise you to check your junk or spam folders.

Unfortunately some email clients can filter our emails to these folders.

Kind regards,

Dean.

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Ruth C. · Answer 2 · 2015-04-07T09:23Z

Ruth C.

on 4/7/15

If you have not ordered anything then PLEASE DON'T. If you have been unfortunate enough to do so then I suggest you keep trying to contact them. You are likely to reach someone eventually (although all bets are off as to whether they will actually help you in the end).

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