• Nigel O'Hara

Nigel O'Hara

Overview

Nigel O'Hara has a rating of 2.4 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nigel O'Hara most frequently mention customer service, credit card, and trading standards problems. Nigel O'Hara ranks 854th among Electronics sites.

  • Service
    16
  • Value
    15
  • Shipping
    14
  • Returns
    9
  • Quality
    14

Proactively asks for customer feedback

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Money left bank, no confirmation email or response from customer services.
How would you rate Nigel O'Hara?
Top Positive Review

“Missing item”

Kev I.
8/9/15

Part of my order missing but ehey refunded me. The refunded the other part shortly after myself requesting it. This saved them fin the end on my eyes. Personally there are better people out their to shop with but these guys are good for a bargain.

Top Critical Review

“Avoid Nigel O'Hara like the plague”

John M.
1/8/15

Avoid Nigel O'Hara like the plague. They offer £5 credit vouchers to anyone who agrees to leave a positive comment on this website. All carried out by way of nonsense competitions on their Facebook page. Everybody who enters their comp "wins" a minimum spend voucher OR £5 credit if they agree to leave a positive comment here (despite no purchase having been made). When I pointed this out I was advised to leave a positive comment about their website instead! Extremely devious and evidence that they are not to be trusted.

Reviews (169)

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Reviews that mention popular keywords

customer service (24)
Thumbnail of user laurens126
1 review
0 helpful votes
July 10th, 2015

First time shopper with Nigel and to be honest I am surprised and a little confused. I searched google for a bulova diamond watch I seen in H. Samuels and they popped up in my search with the watch I wanted at almost 200 hundred pounds less than in-store and online.

Now there are some horror stories, but I guess that must be for out of stock items. If you are looking for a smooth enough ride for these guys I would advise to look for the in-stock tick.

Thumbnail of user ianb64
1 review
1 helpful vote
May 20th, 2015
Verified purchase

Excellent service, quick response to query, quick delivery and brilliant watch at great price. Very happy would use again. Thanks

Thumbnail of user lorrainej7
1 review
0 helpful votes
August 3rd, 2015

Ordered a Gund Bear for my niece last week and it arrived today- just in time for her birthday tomorrow.

The bear looks well and the service itself was actually much better than I was expecting considering some of the negative comments. I think they're worth the risk if you buy an in-stock item. Which items were in-stock was also made quite clear in my opinion.

Service
Value
Shipping
Quality
Thumbnail of user dominiquef11
1 review
0 helpful votes
June 12th, 2015

Watch arrived in France quicker than expected. Great price.

Thumbnail of user jannerzj
1 review
0 helpful votes
October 11th, 2015

Rarely do your expectations be shattered. I paid an exceptionally low price on a camera on a website with exceptionally negative reviews and received it within two days.

It's a risk I'll take again.

Thumbnail of user malcomh
1 review
0 helpful votes
July 24th, 2015

Swiss watch at a third of the price- priced my watch elsewhere and others were genuinely asking for 3x more.

Really. Was skeptical at first but it arrived today with all the manuals (not that it's hard to set a watch, but still needed for warranties etc).

Thumbnail of user walkerw4
1 review
0 helpful votes
July 19th, 2015

Absolutely no complaints. For a recent anniversary they mange to provide me with a gift that made me look like less of a cheapskate than I actually am.

Thumbnail of user cameronm32
1 review
1 helpful vote
August 30th, 2015

A few weeks ago I had purchased a Jawbone UP2, which I absolutely love!

Being a bit new-fangled with technology I was happy when I contacted customer service and they helped me out by talking me through the features.

Thumbnail of user brianh102
1 review
1 helpful vote
January 13th, 2015

Nigel O'Hara - amazing range of products online and stores where the staff are helpful and knowledgable - a refrehing change in today's retail environment! If you do not know Nigel O'Hara I would suggest checking their site online to see the range of products & the prices.
Brian H

Thumbnail of user kerryo3
1 review
2 helpful votes
January 7th, 2015

I love this website, sometimes delivery takes a long time but that is only because it comes from the manufacture. And when the item arrives it's brilliant.

Thumbnail of user grimleyg
1 review
0 helpful votes
July 26th, 2015

Don't get me wrong, my service was incredible. However it seems like theres a pattern in that only the in-stock items get the service I received.

Thumbnail of user danielleg14
1 review
2 helpful votes
December 18th, 2014

I Love the Nigel O Hara website! Everything is so easy to find thanks to the great layout. The website looks nice and there are so many things on it that I would never of thought of buying but I have fallen in love with and just might end up getting in the future. I Love the Gorjuss range especially the figurines and notebooks. The range of wallets and lighters and beautiful watches are also great. There are so many unique and beautiful ornaments and things to be appreciated. Nigel O Hara have all of the little touches that could make a house a home. This site has drew my attention to things that I would not usually have been looking for thanks to the extensive range of brands that I have never heard of but that I am now quite intrigued by. I am glad I have found it and overall I would say that the website is luxurious, Classy and I would highly recommend it.

Thumbnail of user charleih
1 review
0 helpful votes
June 8th, 2015

Bought a pair of earrings for my wife of these guys.

Have to say that i'm impressed! They where for a function last night but arrived in good time and needless to say the wife loved them.

9ct white gold with diamond studs.

Plenty of compliments about them made sure I got plenty of browny points! Couldn't be happier with my purchase!

Thumbnail of user davidk132
1 review
1 helpful vote
May 25th, 2015
Verified purchase

Website was easy to use, delivery was quick and product was as described. Nothing more you could ask for really.

Thumbnail of user bazk
1 review
0 helpful votes
August 18th, 2015

It really does seem like a mixed bag- personally the service I received was exemplary when I ordered my Samsung TV.

Excellent service aside, I do feel for those that have had a negative experience with this company. I would shop with them again albeit hesitantly as I would dislike to be just another angry customer.

Thumbnail of user jonathang33
1 review
1 helpful vote
May 17th, 2015
Verified purchase

We found exactly what we were looking for and, even better, was at a lower price than anywhere else.

Service
Value
Shipping
Quality
Thumbnail of user edmundh16
1 review
0 helpful votes
October 9th, 2015

Went ahead with the intention of beating the whole Christmas pain and ordered early. I knew I would get it way before Christmas but the fact that I got it two days after the order was placed was a surprise.

Thumbnail of user martind36
1 review
0 helpful votes
July 26th, 2015

From start to finish I was updated by Matt (i think that was his name?) and the team.

Thumbnail of user lj54
1 review
0 helpful votes
July 26th, 2015

My boyfriend was looking for an ipad that was a bit too far outside of my price range. After a while of searching, reviews and online stores, I found a suitable alternative from Asus and some more googling and price comapiring led me here. Now he's delighted and my purse is too.

Thumbnail of user chrisr26
1 review
4 helpful votes
April 27th, 2012

Prompt delivery and very reasonable prices. Much less than all of the high street retailers. Would definitely buy again.

Thumbnail of user johng198
1 review
1 helpful vote
June 11th, 2015

I ended up saving a fortune (albeit waiting a little longer) than I would have anywhere else.

Thumbnail of user lukem38
1 review
0 helpful votes
July 20th, 2015

Recently received by new purse. The finish on the owl pattern is brilliant as is the leather quality for the price.

Thumbnail of user patl24
1 review
1 helpful vote
July 24th, 2015

Have made three purchases and for each one I have paid substantially less than anywhere else. Delivery was quick too, which I think was probably due to the items being in stock each time.

Thumbnail of user shawne16
1 review
0 helpful votes
July 2nd, 2015

Received my Galaxy phone case- I ordered the wrong size, returned it and got a replacement sent out the day it arrived with them.

Thumbnail of user louisv15
1 review
1 helpful vote
May 20th, 2015
Verified purchase

Great service and good delivery. I was kept informed from the start of my order with a confirmation email and text, also i received a text to confirm order had been dispatched. I would highly recommend the Nigel O'Hara company.

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From the business

Setting out as an online Watchmaker and Diamond Jeweller, Nigel O'Hara has rapidly grew to become one of the most prominent Online Department Stores in the United Kingdom and beyond.

Initially offering prestigious watches and jewellery brands as Citizen, Bulova, Casio, Victorinox and more, Nigel O'Hara has expanded to feature household names within technology, style and living, electronics, fragrances and much more.

We now offer an abundance of premium goods from brands such as Sony, Acer, Microsoft, Smeg, Paco Rabanne, Dior, Jane Shilton and Paul's Boutique as well as the watch brands we have become known for.

Hobbyists and professionals alike, will also find the ideal item that suits their needs as we also supply an expansive range computer components from brands such as Nvidea, GeForce, Radeon and much more. A selection of radio controlled air crafts are also available in the form of unmanned drones from Parrot drones and radio-controlled aeroplanes.

With an ever-expanding range of products, we are confident that you will find exactly what you are after with Nigel O'Hara at the best prices available anywhere online.

Business History

With an Online presence spanning over eight years, Nigel O'Hara has been established in Portadown, Northern Ireland for 30 years. In the beginning we were a humble Watchmaker and Jewellers that have grew to develop a prominent online presence as an Online Department Store that offers a vast array of brands across a large number of platforms, including watches and jewellery, technology, style and living, fragrances and much, much more.

Company Representative

Thumbnail of user richardo18
NOH C.
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