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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Washington
1 review
1 helpful vote
Follow Maryanne O.
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I have given away items, borrowed from neighbors, and received great recommendations. NEXTDOOR is a quick, effective way to communicate with neighbors.

Date of experience: May 22, 2019
California
1 review
2 helpful votes
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Who's your neighbor?
May 23, 2019

Overall ND has provided useful, valid, and stellar information; it can also be crazy humorous. I have acquired unexpected treasures from neighbors, and exceptional, useful apps. And links. I have highly recommended countless people to ND. That is why I am also disappointed in the petty, vulgarness of some of the threads. (I hate to recommend tasteless trash to my friends and family.) Some of the negative interactions from neighbors can be down right shocking and nasty! Big time cussing, name calling, shaming and discriminatory targeting should be immediate account revocable offenses; even if under the mask of an auspicious cartoon or joke.

Date of experience: May 22, 2019
Arizona
1 review
1 helpful vote
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Great site!
May 23, 2019

I love this site! So wonderful to be in contact with your neighbors and share important information with each other. It is very important to be in contact with your neighbors and to offer your knowledge and support when needed. I want to share my experience with businesses/services in the area to help them and appreciate their input in return. I just wish it were easier to categorize the services recommended rather than saving them to file.

Date of experience: May 22, 2019
Arizona
1 review
1 helpful vote
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Good experience with Next Door
May 23, 2019

I like Next Door, even though I don't use other social media. I especially value finding out about crimes in the surrounding area, about lost and found pets, and recommendations from others for handymen, plumbers, electricians, pool service, new restaurants and businesses, etc. It is very helpful.

Date of experience: May 22, 2019
District of Columbia
1 review
1 helpful vote
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Helpful
May 23, 2019

I enjoy Nextdoor as it helps to keep me updated to date on what is happening in my community. It also assists in helping my neighbours.

Date of experience: May 22, 2019
California
2 reviews
0 helpful votes
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Good neighborhood resource
May 23, 2019

Nextdoor is a good neighborhood resourse; however it is poorly used by some people. I personally do not like the new 'digest' format and prefer the previous format. More user-friendly training might help. The boundaries for our neighborhood are not accurate and include another neighborhood.

Date of experience: May 22, 2019
Texas
1 review
0 helpful votes
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Opinions
May 23, 2019

Some good and some not so good. Once people arguing on Nextdoor. I have gotten so many good people from asking on Nextdoor. I would like to know how to take mine off when I have no need for it to be on there. Mostly I like the experience. Just my opinions!

Date of experience: May 22, 2019
California
1 review
1 helpful vote
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Nextdoor helps neighbors
May 23, 2019

I really like Nextdoor for the heads-up neighbors share. I dislike one person using it as a dog adoption site! Some people feel the need to make snide comments which I don't like.

Date of experience: May 22, 2019
Washington
1 review
0 helpful votes
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Good and Bad
May 23, 2019

The first thing to be aware of, as in life in general sometimes it is hard for different socioeconomic neighbors to get along. The app can be useful but also can cause bickering and disputes. My best advice to enjoy the site is not to bring up social, political or religious views.

Date of experience: May 22, 2019
Oklahoma
1 review
1 helpful vote
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Review
May 23, 2019

In general it's helpful for posting lost animals and crime but there is too much bickering back and forth between "neighbors" on any subject posted. I am a lead and get very tired of complaints between posts and deleting reported posts. When voting to delete a post or not there needs to be a better way to tell the poster why you voted that way.

Date of experience: May 22, 2019
New York
1 review
1 helpful vote
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It is great to help us find lost animals, give or sell items, hire helpers such as plumbers or
Tudors, and even to let people ventilate about things like dog poop.

Date of experience: May 22, 2019
Virginia
2 reviews
1 helpful vote
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Great Community Resource!
May 23, 2019

Lots of Community stuff that sometimes is helpful or meaningful. Often times extremely helpful! I also find it refreshing that we can have our own community information restricted to our community.

Date of experience: May 22, 2019
Arkansas
1 review
2 helpful votes
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NDPV
May 23, 2019

I have been a Lead now for almost six years and for the most part my experience has been good. Better indexing and search tools for the CG would be a big help. Things change and unless we read everything every day we have no idea what is current. A way for Leads to contact support like the old *******@nexteoor.com would be very helpful. We have almost 1500 members in NDPV and have had very few problems. I think all in all most of our members think ND is a help for the neighborhood.

Date of experience: May 22, 2019
California
1 review
1 helpful vote
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Wonderful community site
May 23, 2019

Love connecting with my community and getting quick feedback to issues that are important to me. I especially like knowing about crime in the area and getting assistance to community questions.

Date of experience: May 22, 2019
Texas
1 review
0 helpful votes
Follow Wes Y.
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Joined Nextdoor at a different neighborhood. It was interesting to say the least. There were so many activities mentioned about what went on in the neighborhood. Lots of dog snatchers. While it's good to know where your pets are, many were great full.

Date of experience: May 22, 2019
North Carolina
1 review
1 helpful vote
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Love the email updates
May 23, 2019

Learn a lot from neighbors regarding services available. Only negative is how gossipy some postings are but like the ability to turn off certain people.

Date of experience: May 22, 2019
California
1 review
6 helpful votes
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A lot of our local posts have devolved into ranting and long threads of bashing one neighbor's opinion or another's. Or fear about a brown person. Or someone who's suspicious because they don't "fit in". Or lots of "did your power go out?", "did you hear X sound?". Occasionally there is something of interest and informative but mostly you just get to see a lot of ugly fighting.

Date of experience: May 22, 2019
California
1 review
1 helpful vote
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Communication!
May 23, 2019

This application helps communicate happenings around our neighborhoods. It is excellent and MUCH appreciated!

Date of experience: May 22, 2019
Texas
2 reviews
1 helpful vote
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Great communication tool
May 23, 2019

The next door neighbor application is a great way to stay in touch with your neighbors. We can also share experiences with local services & share awareness.

Date of experience: May 22, 2019
Washington
1 review
2 helpful votes
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Great Community Group
May 23, 2019

I love Nextdoor! It gives you heads-up on prowlers, lost animals, stuff for sale, free stuff and more. It gives you a sense of community.

Date of experience: May 22, 2019

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386