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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 27th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Maryland
9 reviews
31 helpful votes
Follow Wilder C.
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I moved and had to verify I had moved via phone number. I verified two different phone numbers and both were successful, but they still wouldn't consider my account to be verified. They have no way to contact them except through a form that makes you include a picture attachment before you can contact them! Why? I went through the hassle of all of that, and then it sent me some answers that had nothing to do with my issue. It asked if they helped, I said no, and then it said they would email me. A day or two later I get an email saying my question was closed and they "hoped I got the answer I was looking for." What answer? They never even contacted me or did anything to help. It ensured me though, I could always ask a new question. Cool, I can ask the same question, attach another image, get the same stock responses that resolve nothing, then an email telling me how great they are for helping me and telling me to basically f*** off. Why bother? I proceeded to delete my account.

Date of experience: November 13, 2021
California
1 review
3 helpful votes
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ND is an assault on our freedom of speech. ND blocked me for months for simply posting people should check out the source. This was concerning what I felt to be an untruth someone was saying about a recent candidate they did not approve of. ND never gave me a reason for blocking me even though I emailed them about it. I was able to find out ND had also deleted my posts, all of them. People had replied to my post(s) and I was not permitted to see what they said. Incidentally, months after being blocked, ND suddenly allowed me to join again, but only if I signed a contract with them. No way am I ever signing my name to anything with this company. Shame on whoever created this site. They are only interested in promoting their political agenda, beliefs, and interests and blocking anyone who disagrees. I will never go back. I will however, tell everyone I meet about my experience with ND.

Date of experience: November 13, 2021
New Mexico
1 review
3 helpful votes
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Unprofessional
November 9, 2021

For a site that requires people to prove their identity through state issued ID's or utility bills you'd think they would be more professional. Look at the way they responded to my verification request.

Date of experience: November 9, 2021
Massachusetts
1 review
2 helpful votes
Follow Jeannie C.
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I was the victim of bullying and cyberstalking on Nextdoor. I decided to use only my initials instead of my full name to protect myself. Nextdoor never warned me, they just told me I had been reported (didn't say by who) for using my initials instead of my name. When I tried to tell them why, they ignored me. IMO Nextdoor is a dangerous site, filled with hateful mob mentality bullies.

Date of experience: November 9, 2021
California
1 review
2 helpful votes
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Pit Bull Fanatics
November 2, 2021

Nextdoor is full of pit nutters showing pictures of their maulers and fishing for compliments. Constant posts of photos of ugly, gaping mouthed creatures "Blu has been in the shelter two years! Won't you take this sweet boy home? Must be only dog, no kids, no cats, no noise, no sudden movements" The Humane Society posts ads pushing dogs bred for killing other dogs as family pets. If you counter any of this harmful propaganda with statistics of the hundreds of children and others being mauled, mutilated and killed, you will be banned permanently.

Date of experience: November 2, 2021
GB
1 review
3 helpful votes
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Censorship
November 2, 2021

Censorship on my personal choice of not having a vaccine i am blocked from saying why i chose this?

Date of experience: November 2, 2021
New York
1 review
0 helpful votes
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Dangerous Nextdoor
November 2, 2021

Nextdoor plays games with customers when they make a complaint. In addition, they claim they will respond to complaints but never do.

Date of experience: November 1, 2021
Oregon
1 review
2 helpful votes
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Horrible App
October 31, 2021

They falsely accuse you of discrimination. Ummmmm defamation of character much? I never say stuff that is considered discrimination. I am not that kind of person.

Date of experience: October 31, 2021
Pennsylvania
1 review
3 helpful votes
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Right wing cesspool
October 31, 2021

Stay away from this unless you like being silenced when you protest anti vax disinformation and the support of jan 6

The mods have mental issues

Date of experience: October 31, 2021
California
1 review
2 helpful votes
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Only fit for droolers
October 29, 2021

If you have a brain keep well away from this cesspool. The censors tolerate only opinions that coincide with their own, which are usually of the kumbaya variety where all the world is a good and friendly place except for the person who just walked by my house for no apparent reason. The paranoia is palpable.

The level of privacy allowed is laughable -- I should think burglars and robbers find it a godsend for quickly screening easy marks -- no "walk-by" required!

That said, it's probably a great place to have people report your lost dog. It certainly can't hurt to have a bunch of timid folks who sit at their front window for hours with their laptop ready to report any dog so vicious that it peed on a fire hydrant.

In short, it's primarily a grouping of wanna-be do-gooders ("good" by their hive-mind definition wherein all police are bad, and criminals simply the result of circumstance) who sit in a darkened house at night for fear a robber will attack, but who leave lights burning when they go out to make burglars think the house is occupied.

I tried it for a couple of weeks -- that was as long as I could tolerate. But then, my dog hasn't gotten out of the back yard.

Date of experience: October 29, 2021
California
1 review
3 helpful votes
Follow David V.
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ND is only good for trivial posts. Getting non contracersial info around your City or neighboring cities. Beyond that your freedom of thought and speech is regulated by the lead moderator and the reviewers, who are all within your community. The vocal ones are often censored if they go against the narrative. This leads many to disengage and be silent in fear of being doxed or retaliated on.

ND also has a community diversity issue. While the company promotes diversity, they allow neighborhoods that are predominantly one ethnicity group to control the narrative and agenda. Moderators and reviewers are not diverse. If you're lucky you may have a group of moderators who are diverse from various ethnicity allowing for diversity of opinions and thought, otherwise there is only the narrative if one group's thought.

Nextdoor is looking to IPO. This requires increased members/users on their platform. They need user engagement. They need users to spend time on the platform, constantly looking at content so ads are shown to them. If you don't like censorship, being bullied, being discriminated then just quit and close your account. This will hurt ND's valuation and worth. Less members equals less value. It's all about page views and eyeballs. If you want them to care then you hurt their bottom line and they will take notice. If people quit and spread the word, they will wake up.

Date of experience: October 27, 2021
North Carolina
1 review
1 helpful vote
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Moderator is a bully
October 25, 2021

The local sites are run by leads with no oversite from the corporate level. 2 of the leads on our local site are anti growth and anti Water & Sewer Authority. They constantly violate community guidelines and bully anyone who disagrees with them by posting long rambling tirades without any facts to back up their claims. They also blatantly promote and direct traffic to a website they own. By becoming leads and helping their friends become leads they have taken over the site and there is no way to post anything without them jumping in and taking control of the conversation.

Date of experience: October 25, 2021
Florida
1 review
46 helpful votes
Follow Jonathan H.
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Blatant leftist policies regarding what can be posted. Every topic that might be of interest to right wing persons (or just honest Americans) like election fraud, January 6 Capitol event, Covid vaccination alternative news and facts, etc. is banned/removed. But no mention of nationwide leftist violence like from BLM so they are apparently allowed. Just as bad as Facebook, Twitter, etc. in their hypocrisy/censoring.

Date of experience: October 24, 2021
Florida
2 reviews
4 helpful votes
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This app has caused more stress and anxiety than any other app I have ever used. There is a barrage hateful, racist, overly religious or political opinionated people. If you happen to mention anything than what some other people agree or disagree with, be prepared to have neighbors potentially stalk you! This site is full of people with a sense of entitlement. There is so much bullying, that I left. This app is far from neighborly, it shows how vile people in the neighborhood really are. Many people on here use threats to keep other neighbors from calling the cops or trying to fix an issue regarding dogs oh, crime, bad children, Etc. It's like the underbelly of society. I installed this thinking that it would be helpful when I moved into my new home I realized quickly, this app was definitely not cool. I don't even think they investigate people on here as I have heard of them allowing pedophiles on here. Rather scary to think about them allowing kids to be on here and I have noticed teenagers making fake accounts as well as their parents, trying to justify their children's behavior in the neighborhood. Not cool at all and when you reach out to a moderator you get nothing in return. This app should be tossed into a dumpster fire! But feel free to use it if you like to scroll past bigotry homophobia and racist comments.

Date of experience: October 23, 2021
California
2 reviews
5 helpful votes
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Unequal Enforcement
October 22, 2021

I somehow got an email solicitation and decided to try out the platform - and became a target for abuse. Despite my efforts to be tactful in the face of various forms of insults, shaming, and vulgarity, my account was suspended; apparently, I was reported by those who disagreed with my election to post an advisory about an event - a nationwide protest being organized. Being new and unfamiliar with the software, I couldn't figure out how to do what I wanted, so I put up "notices" in each category that interested me; the post had no guideline violations (I carefully reviewed all site disclosures). Many agreed with my post and my position, but those who didn't were often relentless; I'd say it was fairly equal on both sides, but there were some nasty and/or patronizing people trying hard to control and dominate - no matter what - so it appears they achieved a measure of success. I found a way to contact the company and made both inquiry and report, but it's probably not going to result in disclosure as to whether anyone else received a consequence; they don't have a category for legal/civil/constitutional violations available to those of us with those types of reports. There's at least one person operating a business that breaks the law, and my wife is in the industry, so she said something in a couple of her own posts (we usually share pages like these); one can only guess how many others are using the site illegally or unlawfully. Given the state of the nation and my experience with Nextdoor, I'd have to say that signing up - which requires giving your address - could be a serious mistake...

Date of experience: October 22, 2021
Canada
1 review
1 helpful vote
Follow J K.
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Neighbors always only complain about one another, governments, religion, politics, someone waking them up before their alarms ring, wandering cats, an ugly house, traffic, etccccc! What do any of these have to do with connecting with others, as happy polite nice helpful community members in Calgary, Alberta? 1st world problems of hifalutin, arrogant, privileged, rude, selfish, entitled & spoiled grown a$$ adult diva brats! Bullying is rampant on ND! As are Insults, Profanity, Threats & Blatant Disregard for the Neighbors in the same Community/City! Yet when a person speaks truthfully, they are blocked by ND? Unbelievable! Next Door, SHAME ON YOU!

Date of experience: October 22, 2021
Arizona
1 review
2 helpful votes
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Deletion of posts
October 22, 2021

Recently, took down post on Homeless RV parked on Sun Valley Parkway near Sun City Festival, AZ
The post was simply asking" Anyone know about the RV parked on Sun Valley Parkway?" Ya I wouild like to know. But they deemed it too controversial assuming it had anti- homeless overtones.

Date of experience: October 22, 2021
California
3 reviews
2 helpful votes
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A disaster
October 22, 2021

This organization is a disaster. It's run by cliques. If you don't agree with their political and social issues views, you are summarily expelled. I would sue if I could find an affordable attorney.

Date of experience: October 22, 2021
Colorado
1 review
6 helpful votes
Follow Barry W.
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This app promotes bullying and racist views. If you post honest information that other uses report as a violation, you will be banned, while users who promote false information remain unmitigated. I posted a picture of a man on my own private property in the early morning hours, trespassing, and did not note anything about his race and I was attacked by other users assuming his race and I got banned. I attempted to appeal my ban and I was ignored and permanently banned. This is not a community app, it is a biased and racist app. I had dozens of supporters and still got banned

Date of experience: October 16, 2021
California
1 review
5 helpful votes
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Left Coast Loonies
October 15, 2021

Nextdoor actively censors conservative speech. Nextdoor censors conservatives by claiming that it falls under "misinformation." I was suspended when I quoted Pres. Ronald Reagan and the Congressional Record! The posts by leftists, no matter how crude or rude, are not censored unless Nextdoor receives multiple complaints about the content. Nextdoor practices censorship at its worst.

Date of experience: October 15, 2021

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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