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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 27th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Florida
1 review
1 helpful vote
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Not worth the effort
December 24, 2021

In our area, Nextdoor has been hijacked by the crazies, including anti-vaxxers, out of the mainstream political types, and chronic complainers. Very little useful information of discussion occurs. The moderators do not seem to be able to handle (or do not want to) the covid misinformation being posted. Very poor.

Date of experience: December 24, 2021
California
1 review
1 helpful vote
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NextDoor will suspend your account if, in regard to local crime, you write...

"[V]iolent crime rates are doubled for patients with schizophrenia and bipolar mood disorders and tripled for those with unipolar depression" [1]. "[A]round 10% of the patients with schizophrenia or other psychotic disorders behave violently, compared with less than 2% of the general public".[2]

Ref.
[1] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC*******/
[2] https://jech.bmj.com/content/70/3/223

Date of experience: December 14, 2021
Vermont
1 review
16 helpful votes
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Ruined by boomers
December 14, 2021

I figured an app that lets you discuss things with neighbors would be a great idea. I joined and deactivated my account after 5 minutes. Take all the worst boomers you can find on Facebook and that's what NextDoor is. It's filled with conspiracy theories, racism, and folks who never finished high school giving their "expert opinion" on COVID19. Maybe have each street elect a representative and not let everyone post whatever is on their minds?

Date of experience: December 14, 2021
California
1 review
2 helpful votes
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Origin of site is San Francisco All democrats & liberals say what ever they want opposing their narrative of lies and misinformation gets you kicked off. They are trolling for weak minded easy marks to turn with absolutely ridicules lies and misinformation. It's a total sham. Don't waste your time it's a joke full of anti American biden lovers. Your full name is required unless you're a democrat or liberal. Lars P is proof of that. Him and several other democrats/liberals don't have to have full name?! Liberals and democrats will love their like minded criteria. If you are a trump supporter they delete you immediately!

Date of experience: December 11, 2021
Maryland
1 review
17 helpful votes
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After giving Nextdoor a try (Business Account) I had one local neighbor private message me not happy that I promote my business. I blocked that user. 1 month later my business account was locked for 30 days for promotion my business on a BUSINESS PAGE?
We support businesses as a business owner and admin two FBook pages that allow businesses to promote their business. I don't understand entities that do not support growth. As soon as I am able to get back in I will be deleting my account.

Date of experience: December 11, 2021
Nevada
1 review
6 helpful votes
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Mean People
December 10, 2021

I met a couple of nice people but over all people are mean and don't care for others. I was called names because I had a difference of opinion (a troll)...)

Date of experience: December 10, 2021
California
2 reviews
3 helpful votes
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I have not been able to verify my account so that I can create a new post. The links on my account do not work so I can't even start the verification process. I have been trying to do this for weeks. When I submit my need for customer support on this issue, I only get a canned response that does not address my issue. Then it says I can chat with a live person but that link does not work either. I am going to stop using Nextdoor. They claim world class customer service. I don't know what world they are living in.

Date of experience: December 7, 2021
Florida
1 review
2 helpful votes
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Article Sharing
December 6, 2021

What a horrible application. People have sent me information on NextDoor.com and I have never been able to display them, much less read or share the information. Worthless app.

Date of experience: December 6, 2021
Kentucky
2 reviews
3 helpful votes
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I used to love nextdoor, but now all people want to argue about is politics. You have one side making the most heinous claims, yet rarely do their accounts face suspensions or bans. However, anything considered to be 'conservative' is muted in a blink of an eye.

Date of experience: December 4, 2021
Oregon
1 review
5 helpful votes
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This is an alert to be aware of Nextdoor's seemingly totalitarian agenda and to take screenshots of any comments or posts you make there to help document their Big Brother/Operation Mockingbird censorship to others on all your social media.

What are they trying to desperately hide?

To me, arguments must be pretty weak if all Nextdoor can do is delete comments, block posts, and promote "official propaganda". I wouldn't be surprised if Nextdoor is used, if not developed, by covert intelligence sources to keep track of everything people say, do, and think. Their cultivated "snitch culture" reminds me of the Stasi in East Germany.

Beware!

Again, take screenshots and get the word out about what a growing number of people are referring to as "Nextdoor Nazi."

Date of experience: December 1, 2021
California
1 review
2 helpful votes
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I've had nothing but trouble accessing my account because of their security which is excessive in my opinion. They insist on sending a verification code to the email address I provided without doing any verification of the email in advance. I put in an incorrect email address by mistake and didn't realize it until I wasn't able to get their code. As a result I missed a chance at selling an item I posted because I wasn't able to reply to an inquiry on it. When I contacted their "support" team, my complaint was ignored and I was instead told why passwords are important, as if I'd never seen a computer before in my life.

Now I've moved and can't change my address because their extreme security. Even after replying with the security code that was sent to my cell phone, they refuse to allow me to change my address.

Date of experience: November 27, 2021
Indiana
1 review
6 helpful votes
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Unbelievable
November 26, 2021

Being banned for leaving a laughing emoji. Some crazy woman on my neighborhood app reports literally EVERYTHING I say or do on the app. Non of which is mean or hateful. I try to help in any situation. She however has been stalking me from almost day one. And the moderators see this and ban me for 3 days. What a joke!

Date of experience: November 26, 2021
Texas
1 review
2 helpful votes
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I have given this sorry excuse of a social app a try, to get my small business out there. It was a challenge promoting anything because of their overly strict policies about promoting. You're only allotted 2 posts per month followed by any "ads" you want to create for a ridiculous hefty fee. The chances of getting those ads or promo posts seen, is the same as somebody in Hell asking for ice water. Your posts gets over taken by obnoxious neighbors posting about useless crap and complaints, which I find easy to get over. On my business account I created a weekly ad and paid the atrocious fee. A couple of days later, I posted a pic on my personal account that was irrelevant to my business. However, Nextdoor took this pic post as soliciting and breaking their guidelines. Without any warning, Thet disabled my account and took the money. My weekly ad never ran it's course.

Date of experience: November 26, 2021
Idaho
1 review
2 helpful votes
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I am so frustrated with this app. It is impossible to cancel sell for good or any other settings. I had sell for good set and I want to cancel it and I cannot find any menu that allows you to do that. The menus take you around in circles. Their political leaning and bias seep into their everyday interactions with members. Typical Bay Area intolerant leftist culture that gets you banned because some or other wokel had their feelings hurt. They need to cater to all.

Date of experience: November 22, 2021
Nevada
1 review
2 helpful votes
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I post my concerns and a lot of people commenting but unfortunately the post removed without any notice. No professionalism to let consumer the problem need to be edited or whatever has to let us know first so we have any clue regarding the problem or our mistakes in posting.

Date of experience: November 22, 2021
Maryland
1 review
2 helpful votes
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No support for businesses
November 19, 2021

If I could give zero stars, I would. I have been trying to get assistance from Nextdoor Support since November 3rd. As of November 8th, all of my emails and support tickets have been ignored. There's no phone number to reach a ND representative, only support tickets, which means we are completely at their mercy. This is completely unacceptable. If we could stop using ND, we would, only our business listings would remain (you can't remove them) which means false or non-updated information may occur which is not best practice for our clients.

Date of experience: November 19, 2021
Florida
2 reviews
3 helpful votes
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Leftist propaganda
November 19, 2021

If you dont fall in line with their moderators from out of state, they will ban or suspend you for no reason other then responding to others questions, civilly. This is no different then facebook now. It has nothing to do with "community", merely leftist propaganda. This is the bed they made, now they have to lie in it as this platform fails.

Date of experience: November 19, 2021
California
1 review
3 helpful votes
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If you speak the truth or facts, then, the ARMY of trolls will flag your account. The online bullies will suppress EVERYONE who has difference of their opinion on Nextdoor.

The trolls will have your account temporarily suspended. Nextdoor breeds and encourages online bullies!

Date of experience: November 18, 2021
Florida
1 review
2 helpful votes
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Business rip off
November 16, 2021

Horrible place to advertise.
No support
No service.
It's an internet rip off.
Give us your money and expect nothing in return.

Unbelievable.

Date of experience: November 16, 2021
New York
3 reviews
1 helpful vote
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No customer service
November 15, 2021

They kicked me off because I violated some policy but never told me what the issue was. They kicked me off because I didn't use my full name but they didn't say how to update my name. I left Facebook because they were also too controlling.

Date of experience: November 15, 2021

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386