New York Shirt Company
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New York Shirt Company

How would you rate New York Shirt Company?
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Washington
3 reviews
1 helpful vote
Follow Kim M.
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I ordered 8 tshirts from New York Shirt Company in March 2021. I finally got my order in late June after contacting them twice. One shirt was missing, 1 shirt was correct and 6 shirts were wrong sizes and colors. I contacted them and have been asked to send pictures of them, which I have done 4 times now as they keep asking for them again. Sam, the founder, emails and says they will make it right but they have done nothing except make promises and send me emails to order more shirts. Save yourself the hassle and wasted money and don't order from them!

Date of experience: October 4, 2021
North Carolina
1 review
1 helpful vote
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Why oh why didn't I read the reviews first. I've been waiting since July 16th‍ The 3 shirts that I wanted for special events Labor Day Weekend won't happen. Email after email, lame excuse after lame excuse. Trying to get a refund is like pulling teeth. Good luck

Date of experience: September 3, 2021
Missouri
2 reviews
0 helpful votes
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Company
August 20, 2021

This company is so great. I really love to scroll through the T-Shirts and when I find one i Most likely will buy it. This is a great company if your looking for Crazy, humorous, or something that will make you laugh. I am so glad I found this company, all my T-Shirts come from them. People should really try this site out, you won't be disappointed.

Date of experience: August 19, 2021
Illinois
2 reviews
1 helpful vote
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Top notch company
August 21, 2021

I have ordered 5 times since the end of June. I have received my orders in about 2 weeks. They email me if there's a problem with my order. I love there product the colors are vibrant and some of the colors are different types like red I have a few red shirts but the color is not the same I like that. I love the sayings and the prices. I trust this company thank you

Date of experience: August 21, 2021
Pennsylvania
1 review
0 helpful votes
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T shirts
January 5, 2022

Shirts were delivered on time and are of good quality got 7 or 8 of them I kept 3large the rest were Christmas gifts. My shirts are to tight after sometime back and forth they agreed to send me an x-large as I wore one and replaced one so make sure you order the right size

Date of experience: January 5, 2022
Florida
1 review
2 helpful votes
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I ordered $50 worth of shirts June 8th 2021. Today is July 19th 2021. I have sent many many correspondences I have sent emails I have tried finding a customer service phone number I've even gone so far as to chatting with the credit card company that paid them in full. Never again. As of today still no shipping when I track it

Date of experience: July 19, 2021
Tennessee
1 review
1 helpful vote
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T-Shirts
August 11, 2021

I have ordered several shirts from this company. They have always arrived in a timely manner. They are very reasonably priced too! All of my shirts that I have ordered are very comfy and fit true to size.

Date of experience: August 10, 2021
California
3 reviews
0 helpful votes
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If you are submitting a positive review for this company, you are either being paid to do so, you are an employee of this company that their job was threatened if you didn't do so, you are the incredibly embarrassed family of these company owners, or you are certifiably insane.

Date of experience: August 29, 2021
New Mexico
1 review
2 helpful votes
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I finally got my shirts... 2mo later
August 14, 2021

I ordered 2 shirts in June 2021... I didn't get them until yesterday (Aug 2021)... seriously... Multiple times... I called. No response or apologized... I gmailed and days later they would respond just to say I'm sorry we're short-handed, we're working on it, or sorry for the delay it's because of covid. Wth... See attached pics. They are supposed to be same size... yeahhh the label says they are but they are clearly not, and one shirt was already raveling out on the shoulder when I took it out of the bag they shipped it in. I had planned on buying more shirts but because they took so long I will not be purchasing anything else and neither will anyone else in my family.

Date of experience: August 14, 2021
Arizona
1 review
2 helpful votes
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I love the shirts, fabric is comfortable softer than I thought it would be. Only thing I haven't had good feelings about is the lack of communication about my order. I did receive an email earlier this week asking if I had Andy questions or received my order. Explaining that due to the pandemic things were going slow. I placed my order 4 maybe 6 weeks ago. I just feel a simple we received your order, we are processing your order, printing your, shipping your order would be great. After all monies were taken out of my account right away.

Date of experience: October 8, 2020
Arizona
1 review
2 helpful votes
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They lie completely
September 25, 2022

Please do not buy anything from them you think that is a discount you think that is going to be service better than Etsy but these individuals lie about everything they are very dishonest and very disrespectful and they're holding on to pennies while offering poor customer service you think that they'll just provide positive customer service to get repeat customers but their services be on disrespect and just a bunch of Lies they don't even communicate with you on a timely manner or follow a chain of emails that they keep on sending you is a different person replying every single time go to Walmart go to Target go anywhere you can but please do not shop at this company they need to hopefully go out of business or do something major it's nothing but dishonesty

Date of experience: September 25, 2022
Wisconsin
1 review
13 helpful votes
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No shirts
October 27, 2020

I ordered 4 T-shirts on September 14 2020. I haven't received the shirts (as of 10/27/20) I've called numerous times only to have them say the tracking information hasn't been uploaded to their system give them 48 hours. Then I call three or four days later to hear the same excuse. So I finally asked for a refund and guess what 24 to 48 hours later no return call from the company And no refund information. I will be filing a complaint with the better business bureau.

Date of experience: October 27, 2020
Florida
1 review
1 helpful vote
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Have not received any of my shirts!
May 18, 2021

Please help! I had ordered my items back in April. And here it is almost the end of May! These T-shirts are supposed to be graduation gifts. Not only that, but I spent about $160.00 on them. Where are they? I'm home every day. No one has knocked on my door to deliver them to me. So if your showing them delivered it was NOT to my house! Please, resend these items to me or give me my money back. I'm really upset over this.

Date of experience: May 18, 2021
Michigan
1 review
2 helpful votes
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Terrible Company
April 18, 2019

Bought a shirt in which the stitching came out. I contacted them only to be ignored. After pestering them they finally did they would take care of the problem. They never got back with me! There product is made cheap. Customer service is non-existent! They lie to you!

Date of experience: April 18, 2019
Georgia
1 review
16 helpful votes
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I have been ordering shirts for sometime now. They are great T-shirts. I enjoy all the different sayings, not for the month I was born. I have only had 1 issue. My order came as the wrong size. They quickly resolved it, by remaking the entire order at no additional charge. The process seems a little slow, but all made to order. The shirts are good quality also and true to size with little to no shrinking. I have at least a dozen shirts from NYShirt Company.

Date of experience: January 31, 2020
New Hampshire
2 reviews
2 helpful votes
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I am deeply disappointed in this company! You run an ONLINE business which means your orders are all shipped out.
That being said I ordered 2 shirts that were never delivered and instead of just shipping me out 2 new shirts ( which would be tax deductible under losses) u want me to pay for half my shirts again.
What lind of business doesnt care about their customers? In a single mother who never buys anything for herself. The one time I do I get screwed because there was a delivery issue. Now I'm out 30 dollars and no t-shirts. How bout u just send me half my money back. In gonna make sure everyone heres about what an awful company you guys are to your paying customers! Awful! You should be ashamed of yourselves taking money and not supplying the goods!.
I do taxes so i know this is just poor customer service and has nothing to do with money!

Date of experience: May 29, 2021
Florida
1 review
12 helpful votes
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Beware Of this Company
October 2, 2020

I've purchased several of their tee shirts, and some were too small, too big and never arrived. I purchased a legging set for a friend out of state and had it shipped to her. She never received it. There's no way to contact customer service and sending an email doesn't work because no one ever responds.

Date of experience: October 2, 2020
New Jersey
1 review
4 helpful votes
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SCAM!
April 6, 2019

I wish I would've did research before I made my purchase. I ordered in Feb and have yet to get my shirt 2 months later. When I messaged them their response was we've submitted your claim to our claim dept. 2 weeks later still no response. Emailed again same response. Do Not order from this company. Sad I have to give them a 1 star b/c they are definitely a no star company.

Date of experience: April 6, 2019
Texas
1 review
2 helpful votes
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I paid in April and needed the shirts for bday in June. I no longer need the shirts my birthday has past. They are giving me excuses that something went wrong w parcel. I just want my refund at this point

Date of experience: June 15, 2021
Florida
1 review
8 helpful votes
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My Experience
October 5, 2020

When I first saw this company on Facebook I just checked it out and kept scrolling. After reading the reviews I decided to order a shirt. After my first order i was hooked. I was so impressed with the quality of their products that I began to order as often as I could. Would I recommend them to anyone? Definitely. Keep up the good work and thanks for keeping me satisfied.

Date of experience: October 5, 2020

Overview

New York Shirt Company has a rating of 2.8 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with New York Shirt Company most frequently mention customer service and tracking number. New York Shirt Company ranks 78th among T Shirts sites.

service
35
value
26
shipping
29
returns
20
quality
25