New York Shirt Company has a rating of 2.83 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about New York Shirt Company most frequently mention customer service, and tracking number problems. New York Shirt Company ranks 96th among T Shirts sites.
No positive highlights yet
I have ordered 5 times since the end of June. I have received my orders in about 2 weeks. They email me if there's a problem with my order. I love there product the colors are vibrant and some of the colors are different types like red I have a few red shirts but the color is not the same I like that. I love the sayings and the prices. I trust this company thank you
I ordered three shirts the first part of January... here it is April 1st and all I've gotten is the run around... no shirts! I've e-mailed several times and, I swear, my answer sounds like it's being written by a 5 year old. They even sent, what I assume, is a bogus shipping label to UPS on March 22nd and no more tracking information. They have my money but I don't have their shirts! Starting to think this is a scam!
I ordered three shirts the first part of January... here it is April 1st and all I've gotten is the run around... no shirts! I've e-mailed several times and, I swear, my answer sounds like it's being written by a 5 year old. They even sent, what I assume, is a bogus shipping label to UPS on March 22nd and no more tracking information. They have my money but I don't have their shirts! Starting to think this is a scam!
Tip for consumers:
Don't order from this company and waste your money!!!
Products used:
Nothing was ever sent!!!
I have ordered 5 times since the end of June. I have received my orders in about 2 weeks. They email me if there's a problem with my order. I love there product the colors are vibrant and some of the colors are different types like red I have a few red shirts but the color is not the same I like that. I love the sayings and the prices. I trust this company thank you
Tip for consumers:
For free shipping you must order over $39 dollars. There is no tax. You only pay for what you buy in less your order is under. The free shipping Give them a chance you'll be happy with the outcome
Products used:
I'm on my 5th order of shirts. I love the sayings the material is so soft. And the colors are out standing. When they had a problem with my order they emailed me. This company rocks
I ordered 2 shirts from this company and only received 1, when I reached out to them to ask what had happened to my other shirt that I had paid for I was promptly dumped into the "complaint dept" from which I never got a response ( I knew that I wasn't going to so it was no big surprise). Save your money and don't ever buy from this company because you will never get what you paid for and no one there wants to make it right, all they'll do is take your money! 1111
I think the quality of these shirts is great. The colors are vibrant and they material is soft. The sayings are very strong.
Tip for consumers:
Be patient. Sometimes it takes a little longer to get shirts but they will arrive and they are beautiful.
Products used:
T-shirts
I have been ordering shirts for sometime now. They are great T-shirts. I enjoy all the different sayings, not for the month I was born. I have only had 1 issue. My order came as the wrong size. They quickly resolved it, by remaking the entire order at no additional charge. The process seems a little slow, but all made to order. The shirts are good quality also and true to size with little to no shrinking. I have at least a dozen shirts from NYShirt Company.
Tip for consumers:
They are true to size, so if like a more loose fit. Order a size bigger.
Products used:
T-shirts and I own a lot of them since I retired!
Please help! I had ordered my items back in April. And here it is almost the end of May! These T-shirts are supposed to be graduation gifts. Not only that, but I spent about $160.00 on them. Where are they? I'm home every day. No one has knocked on my door to deliver them to me. So if your showing them delivered it was NOT to my house! Please, resend these items to me or give me my money back. I'm really upset over this.
Tip for consumers:
Make sure to tell drivers where to leave packages if you have them delivered. And to knock hard on your door and to take pictures as to where they are leaving your items, because they might be leaving your items at a wrong house, or not delivering it at all.
Products used:
T-shirts ( 11-12 t-shirts)
I ordered 6 for a Christmas Gift for myself LOVED them all I got size 4X was worried they shrink after washing them love the images Fits great even after washing them, So I ordered 4 more very pleased with them as well
I just placed a order for 4 more cant wait to get them, I have a few the same but different colors I am very pleased with this company and there Customer service is amazing always returned my email in a timely manner. If I had a issue its with shipping takes a long time but worth the wait
Tip for consumers:
Shipping is not fast but worth the wait
Products used:
All of them
I ordered 4 T-shirts on September 14 2020. I haven't received the shirts (as of 10/27/20) I've called numerous times only to have them say the tracking information hasn't been uploaded to their system give them 48 hours. Then I call three or four days later to hear the same excuse. So I finally asked for a refund and guess what 24 to 48 hours later no return call from the company And no refund information. I will be filing a complaint with the better business bureau.
This company is so great. I really love to scroll through the T-Shirts and when I find one i Most likely will buy it. This is a great company if your looking for Crazy, humorous, or something that will make you laugh. I am so glad I found this company, all my T-Shirts come from them. People should really try this site out, you won't be disappointed.
Order on March 30,2021 $35.51 cleared my bank on April 1,2021 as of May 6,2021 still no product, no tracking number. They say to contact them at *******@newyorkshirtcompany.com, but every link I click on does not allow me to contact them. I will not place another order with this company even if it does exist! This is a scam! I am deleting my account with them, I don't want further contact with scammers! It says I have to select an overall rating, I don't even like giving one star! My OVERALL IS BIG ZERO! All I have as proof of any order is the order
Tip for consumers:
Nice to be able to leave a review and not have it deleted
Products used:
None
I ordered some shirts like 4 weeks ago and still have no clue when I might actually receive my order which they had no issues when they took my money but seem to have a script to send to people who aren't happy I wish I would of read these reviews before I ordered from this company no response from a real person only email and recordings I want a refund I guess I'll have to report my card stolen to get my money back this company sucks
Tip for consumers:
My tip for anyone looking to order from this company DON'T DO IT you won't be happy you will spend a lot of unnecessary time sending emails and trying to call to find out what happened to the items you have paid for only to get no where but they send you a scripted email for why your waiting and nothing helpful at all I'll never order from this company again and I would never suggest my friends or family order from them either
Products used:
I ordered 4 t-shirt 1 of which was for my mom as part of her mother's day gift that's why I ordered it in April 2021 but now it the middle of May and I still have yet to receive anything from this company but a headache no one answers the phone and they send you the same script they send everyone who tries to contact this company they haven't given me a tracking number or even a time line for when I might receive my items that I paid for already.this company only cares about taking your money avoid this company like the plague.
Have placed several orders. Satisfied with every order. Do not be discouraged. Sometime it may take a little longer than others, but they always come thru. Worth The Wait
I ordered 8 tshirts from New York Shirt Company in March 2021. I finally got my order in late June after contacting them twice. One shirt was missing, 1 shirt was correct and 6 shirts were wrong sizes and colors. I contacted them and have been asked to send pictures of them, which I have done 4 times now as they keep asking for them again. Sam, the founder, emails and says they will make it right but they have done nothing except make promises and send me emails to order more shirts. Save yourself the hassle and wasted money and don't order from them!
Tip for consumers:
Took almost 4 months to get product. Out of 8 tshirts one missing and 6 incorrect sizes and colors. Make promises to fix it but have done nothing. Don't order from them!
Products used:
Tshirts
I have been buying from the New York Shirt Company for almost a year. I have purchased a August Girls Tumbler 20oz. And at least 12 t-shirts and tank tops. I have received them all in a timely manor. They are all exlent quality and the sizes I have purchased are a perfect fit. I have recommended this Company to my friends and family. I would also recommend them to everyone. It is an online Company that has a great reputation for high quality merchandise and making it easy to return your purchase if it is not the right size or what you expected it to be. Thank you very much for being a company we can rely on.
Ordered items first week in December and here it is first week in January and they still have not shipped my order. I have requested numerous times for them to cancel my order but they refuse and tell me it is shipping in 2 days. There is no live person to talk to. They are out here taking peoples money and never delivering the items. BUYER BEWARE DO NOT PURCHASE ANYTHING FOR THEM... YOU WILL NEVER GET IT.
Tip for consumers:
Do not order from them if you are really expecting to get your items. There are better T Shirt company's out there.
Products used:
None
I ordered $50 worth of shirts June 8th 2021. Today is July 19th 2021. I have sent many many correspondences I have sent emails I have tried finding a customer service phone number I've even gone so far as to chatting with the credit card company that paid them in full. Never again. As of today still no shipping when I track it
Tip for consumers:
Don't do it
Products used:
None. never received
Why oh why didn't I read the reviews first. I've been waiting since July 16th The 3 shirts that I wanted for special events Labor Day Weekend won't happen. Email after email, lame excuse after lame excuse. Trying to get a refund is like pulling teeth. Good luck
The shopping process is what I was most impressed with. They navigated my package every step of the way. It showed up earlier than expected. I love my new shirt and will for sure order from this site again.
I absolutely love my shirts they fit great I love what they say I will be purchasing more The T shirts fit absolutely perfect...
Please do not buy anything from them you think that is a discount you think that is going to be service better than Etsy but these individuals lie about everything they are very dishonest and very disrespectful and they're holding on to pennies while offering poor customer service you think that they'll just provide positive customer service to get repeat customers but their services be on disrespect and just a bunch of Lies they don't even communicate with you on a timely manner or follow a chain of emails that they keep on sending you is a different person replying every single time go to Walmart go to Target go anywhere you can but please do not shop at this company they need to hopefully go out of business or do something major it's nothing but dishonesty
Products used:
I ordered a t-shirt however the T-shirt did not get there on a time frame I actual refund because it wasn't even shipped out on a day that it was supposed to be sent to me and when I asked for a refund versus them granted me my refund they sent it out the day that I was supposed to receive it so therefore of course I didn't receive it on time and they refuse to grant me a refund Satan that they sent it out although I have been asking them to refund me even before they shipped it out I was in communication 4 days before they shipped it out and ask him if I wouldn't get it on time police to cancel it they waited until after the 4th day being in communication to say oh they so apologetic they already shipped it out so they can't cancel it but I've been asking you to cancel it so it's just poor customer service you pay for shipment and then is not there and then there's no customer service please don't buy anything from this company
Shirts were delivered on time and are of good quality got 7 or 8 of them I kept 3large the rest were Christmas gifts. My shirts are to tight after sometime back and forth they agreed to send me an x-large as I wore one and replaced one so make sure you order the right size
Tip for consumers:
My shirts were tight I should of got bigger size
Products used:
Tshirts
I am deeply disappointed in this company! You run an ONLINE business which means your orders are all shipped out.
That being said I ordered 2 shirts that were never delivered and instead of just shipping me out 2 new shirts ( which would be tax deductible under losses) u want me to pay for half my shirts again.
What lind of business doesnt care about their customers? In a single mother who never buys anything for herself. The one time I do I get screwed because there was a delivery issue. Now I'm out 30 dollars and no t-shirts. How bout u just send me half my money back. In gonna make sure everyone heres about what an awful company you guys are to your paying customers! Awful! You should be ashamed of yourselves taking money and not supplying the goods!.
I do taxes so i know this is just poor customer service and has nothing to do with money!
Tip for consumers:
Would not recommend this site to anyone. Amazon policy are way more consumer friendly
Products used:
Tshirts
Image on shirt is off center. Customer support not responding. Another order not shipped after weeks of waiting. Looking at reviews, you will either have a good experience or bad. Nothing in between.
I paid in April and needed the shirts for bday in June. I no longer need the shirts my birthday has past. They are giving me excuses that something went wrong w parcel. I just want my refund at this point
Tip for consumers:
Don't use this site
Products used:
None still waiting.
I ordered three shirts August 20th as if today September 21st they still have not arrived. They sent an email saying they were shipped; but when I click on the tracking number it says they are still waiting for them to be picked up. I can not believe it takes this long to send three shirts. If it dies they need to hire more help. When people write messages like this it knocks business out. But good messages would pay for the added help. I'm tired of waiting. My next step will be your BBB
Tip for consumers:
Don’t order unless you have LOTS of TIME to WAIT
Products used:
Shirts. Send shirts or my money back