2 reviews for New York Shirt Company are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Ohio
1 review
2 helpful votes

Seriously avoid this company
May 18, 2020

I placed an order early Feburary of 2019 was so excited I tackled it early for a shirt for my birthday in late march. I saw other reviews saying they received theirs in 3 weeks or so. So I figured it should be in. I did receive a tracking number in a week. Thought cool will be in soon. Checked tracking a week later still in process of getting label. Waited another week. Same message. So figured maybe they are very busy. After a full month (now in mid march) I messaged and asked. I was directed to keep checking my tracking and be patient. I was ok with that. I waited another week. Still on waiting on label. After reaching out again. Label was said to be created and shipment set to on it's way (it is passed my bday now and I am ok still because I am very patient. Fig I could still rock it in march) nothing else happened for 2 weeks. By now I am getting a bit impatient it is now April. I asked politely if they could tell me what was going on. (I have all messages and emails with them if you want proof) I told them it was well past my bday but wanted it anyway. They replied kindly and I waited again. A month passed nothing! Now may. I messaged again said i have no idea what was going on. Wanted to know if it was coming from China because that would be understandable. I was given some cookie cutter message then finally they said no it is shipped from USA. I asked if they are extremely busy and just didnt get to it yet. I was again talked to easily and put at ease. But I was rather disappointed and unsure at this point. Well life happened and I didnt get to them for another month or two. They sent an ad to me asking me to buy more shirts. I said hell no still dont have the one I ordered and paid 17 for (that's with shipping) so they apologized and messaged me to just keep checking tracking it will update soon. I said no, I have been told that for 5 months now. I asked to either have it sent or have a refund. They never really said anything. Again life got In way and another month or two passed. I was frustrated. Needless to say this went on until 2020 when i threatened to refund and get BBB involved. I finally got my shirt super fast. Yea, I feel they are scammers or something. Because if I had not been diligent and kept going at them like I did, they would have kept my money for no product. So moral of story... DO NOT BUY FROM THEM! GO TO A PERSON WHO MAKES SHIRTS AND GET THE SHIRT YOU WANT FEOM THEM INSTEAD.

On a positive note, I do love my shirt. Just took a yr or longer to get here.

Date of experience: May 18, 2020
Florida
1 review
2 helpful votes

Buyer Beware
April 24, 2019

Back in January 2019 I ordered 3 shirts advertised on Facebook for $9.95. Here it is April and I have only received 1 shirt and was charged over $44. I have emailed back and forth with somebody claiming to be named Sam dozens of times, asked for refund, etc but still haven't received other 2 shirts or refund. Have called the phone number on their website and left 2 messages but have not heard back from anybody. To top it off the shirt I did receive is cheaply printed on a very under-sized extremely cheap Concert Tee. This company is a scam and Facebook should take them down! I bought the "March Girls" Tee and 2 other birthday months for my daughters. They looked cute on the Facebook ad but I guess I am just a sucker. Shame on New York Shirt Company. Oh and P.S. my order shipped from Winter Garden, FL. Hmmmm! The following email correspondence really says it all!

Order #******* confirmedNewYork Shirt Company Jan 10,2019, 11:03 AMNewYork Shirt Company Order #******* Thank you for your purchase! Hi PAMELA, we're getting your order ready to be shipped. We will notify you when it has been se15Pam (NewYorkShirtCompany Support) Apr 5,2019, 9:48 AMPam Apr 5,06:48 PDT I don't want the shirts. I want a full refund of $44.22. This is ridiculous, this order was placed in January, it is now April.Sam (NewYorkShirtCompany Support) <*******@newyorkshirtcompany.zendesk.com> Apr 6,2019, 2:51 AM to me##- Please type your reply above this line -##Your request (*******) has been updated. To add additional comments, reply to this email. Sam (NewYorkShirtCompany Support)Apr 5,23:51 PDTHi Pam, Hope you are keeping well! I am extremely sorry for the trouble you have to face regarding your order, we apologize for that. I'm really very sorry we are not able to give you refund now your is shipped and you will receive it soon.

Date of experience: April 24, 2019
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2 reviews for New York Shirt Company are not recommended