NetworkSolutionsReviews 3,045

Lots of changes since dotster. I was not expecting the new layout, and will need to learn a lot to be able to navigate this new system.

Ultimately, I ended up with a pretty good looking website. But the customer service platform desperately needs some help. It's easy to reach out and receive several options of support, but I don't think any of them communicate with each other. The procedures you must follow aren't very clear, and the only reason I received any calls was to sell me something else. Inserting the SSL isn't something I excel at through these guys, and it took over a month of messaging and phone calls to get it fixed. I don't remember having this problem with other hosts. If you're experienced at this, this is probably what you're looking for. But for me, I was looking for a little more guidance and understanding with what was going on behind the scenes while they were preparing my page. The 3 stars is for my personal experience that ultimately led to an expected outcome, not for the work they did. They probably do fine work if you already know about modernized web hosting. Again, It was expensive, I was charged for three SSLs, and no one seemed to be able to fix the security issue until they called me to ask how they did and I pointed it out to them. That should be the first thing they check, in my opinion. I'm going to keep the page because I like it. Thank you.

Its is easy to understand even for a person who doesn't belong to IT

Great response and quick turnaround in getting info I need from support team.

Not good, new website still not Live after weeks of efforts.

Good experience and everything is easy to use. Editor is me favourite app

Excellent. Excellent excellent excellent excellent

Your SQL management interface is really unreliable. Once a database is created its fine. But getting a new user to activate properly, or add a new database can be incredibly frustrating. For example, today, any new database name I enter, I get an error saying it already exists, and it does not appear in the list of databases. Even if I use a random new name, it will give that error. That's just today's issue. Every time its something. And the SQL management window wont opem, just says it not working. And FTP wasnt working for a while, then it just started again, chat guy had no idea and had trouble following information.

Price increased, functionality seemingly reduced. UI changed. New verification requirements.

My legacy g suite is not receiving email. And im trying to log in and manage it and everything looks fine here and there but managing anything on tour site is horrific! 100x worse than it was with mydomain! I HATE this when it should just be set it and leave it alone but instead problems every month or so! Sucks

It is confusing. The confirmation messages don't seem to work.

web.com is the first platform that I, as someone who did not grow up with computer technology can relate to and work with. Web.com's professionals are knowledgeable, courteous, patient, compassionate, thoughtful and efficient.

Good so far & easy to navigate the system & easy this far to create myself.

Not that intuitive...slowly working through it. Very time consuming

Pretty bad. Website still not working. And getting good support is impossible!

Its ok but I have to pay for everything including emails which should be free with my plan.