From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Your system has been unable to let me update my IP for my customer nameserver, so now my webserver is offline!
I contacted support 3 times to have a domain name that I sold removed from my account. The issue still has not been resolved. I will end up transferring my domains to a different registrar.
Web tools are not what I had hoped for or expected. Components are not intuitive and the AI doesn't ask enough questions to generate what I want.
I have renewed my domain already for many weeks and up until this point, my email which is linked with google workspace under the domain that i renewed still does not work. Therefore, Yes, pls give the attention to this issue. Your team told me after I contacted that everything will work after 24 hrs. Up until now, nothing worked!
Site updates are very slow. Too many auto saves happening and slows down input.
Hiç bir sorun çıkmadı ama şifreleme ve güvenlik kodlarımı kabul ettiremiyorum saçmalık
User interface confusing and hard to get to things I need to do
I am so upset. I have tried to cancel my subscription time and time again and it has been impossible. Stop charging me or get some better customer service. Im furious that I even have to give one star
To many phone calls for support, trying to correct issues or get options to work
Amazing customer service. I would highly recommend web.com
I am satisfied with the work being offered. Keep up the good work.
Unable to do business with web.com (unable to update my credit card and protect my domain in case if my domain gets expired due to payment failure)!
Even paypal id not working (this option is coming but error)
Thank you for your assistance achieving my goals and accomplishments
Professional and more when it comes to building a website for our company.
A little hard to navigate, but acceptable and a great start to my career.
Trying to help manage another account for a non tech friend - dear god, I feel like I'm non tech now. How is this so difficult?
Lots of issues to get my mail ongoing
After 6 days still a "high priority ticket not being worked upon (? What's the SLA?) --> purchased the hosting to obtain the catch-all functionality that still does not work
Migration of my old (nameszero) mailbox into this new one seems not te work
When I have to ask the chat support three times to end the chat I second guess being with web.com
I'm trying to log in to fix a billing issue and I am hit with the stupid pin number requirement which I honestly rather not deal with, then with a website review offer, and now a survey. Get out of the way and let people do what they need to do.
The transition from dotster has not been smooth and we have encountered multiple problems, from hosting autorenewing but not domain. Then something as simple as changing contact information results in a two month hold. I am paying for 12 months of service but receiving 10 because I needed to change an email address. This has negatively impacted my business.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members