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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Colorado
1 review
0 helpful votes
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Do you want your site to be down and not be notified? Do you want customer service that tells you all the glitches are your fault? Do you want a chat service that takes 6 minutes to answer you back? Do you want those answers to NOT actually answer your question. Do you want to waste an hour and get nowhere? Then web.com is the right place for you!

Date of experience: July 16, 2024
South Africa
1 review
0 helpful votes
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Its a good experience and so easy to create a website using it

Date of experience: July 16, 2024
Canada
1 review
0 helpful votes
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The website keeps giving error messages "try again later" but provides no details on what the issues is. I can't update or delete the expired payment methods (Visa)

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Over 3 weeks and catch-all email address can't be addressed

Date of experience: July 16, 2024
Pennsylvania
1 review
0 helpful votes
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Stop popping this up
July 25, 2024

Stop popping this up- when im editing it keeps popping up with an error and booting me back to the home page, without saving my work

Date of experience: July 15, 2024
Virginia
1 review
0 helpful votes
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Keeps me in track
July 25, 2024

Keeps me in track. Excited to see what I can do with this online domain. Makes me feel like I have ownership in something today which is quite to difficult to accomplish

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Missing features
July 25, 2024

Missing features. Hard to define blocks of display for each page. Missing checkbox element when creating a form...

Date of experience: July 15, 2024
Florida
1 review
0 helpful votes
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Pretty solid, chat support is 9/10, usually very helpful. Website it a little clunky to build and doesn't have a ton of options but again, pretty good.

Date of experience: July 15, 2024
Illinois
1 review
0 helpful votes
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Hi, I have had an issue that I reported/put in a ticket for over a month ago that still hasn't been resolved. I have not been able to put my site live and it's extremely frustrating. I get constant noreply emails saying that the issue still hasn't been resolved. I'm trying to put my personal portfolio site up so I can find a job, and this has been a major setback.

Date of experience: July 15, 2024
Maryland
1 review
0 helpful votes
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Very convenient and direct!
July 25, 2024

Very convenient and direct! Gets straight to the point. Please join.

Date of experience: July 15, 2024
Turkiye
1 review
0 helpful votes
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I moved my 10 domains to domain.com in April. From the first day faced with the problems. I don't know why but they locked my account in the first day. The only explanation was "securty". After I spend so many times with the chat realised that the customer support doesn't know the reason of my locked eighter.
The first that I've realised that this was the worst refistrar ever & decided to move out my domains when ever ICANN regulations will let me.
In the beginning of June I've tryed to move out but my account was still locked; as I learned from the chat still in securty check.
That's why I was not able to get my Transfer Authorization Code.
I filled a complaint form on ICANN's web site & received my codes after 5 - 7 days.

That's why in my point of view domain.com is the worst registrar ever :(

Date of experience: July 15, 2024
New Mexico
1 review
0 helpful votes
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Excellent service & followup
July 24, 2024

Excellent & efficient response, thank you. I am glad you guys pay attention to the small details..

Date of experience: July 14, 2024
Minnesota
1 review
0 helpful votes
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July 24, 2024

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Date of experience: July 14, 2024
AE
1 review
0 helpful votes
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I don't know why I have to verify my account so regularly. I set and save a password and then a few months later get asked to verify again.

Date of experience: July 14, 2024
Missouri
2 reviews
0 helpful votes
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I am enjoying the experience so far. Had a couple major issues I would have liked to have been resolved quickerand without having to keep calling back. I get kicked out of the system occasionally. Easy to use, user friendly.

Date of experience: July 13, 2024
Colorado
1 review
0 helpful votes
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The first month I uswed this my website would not publish! A waste of money. Trying to cancel before being charged again!

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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Always easy to use and update
July 22, 2024

Always easy to use and update. Love the analytics it makes it easier for me to understand my daily goals.

Date of experience: July 12, 2024
Australia
1 review
0 helpful votes
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Very helpful with login issues
July 22, 2024

Very helpful with login issues. Thank you for the prompt service.

Date of experience: July 12, 2024
Kenya
1 review
0 helpful votes
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Great portal.
July 22, 2024

Lovely support system. I've enjoyed my experience with them ever since I started using their products. Keep innovating.

Date of experience: July 12, 2024
GB
2 reviews
0 helpful votes
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Founder & CEO
July 22, 2024

Since Web.com became involved with Dotster.com many aspects of handling our account have gone wrong and it takes a number of attempts and many hours to resolve issues.

Date of experience: July 12, 2024