Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Some steps take a lot of time to do. Such as choosing the font, you have to scroll down every time for each text that you put in.
I feel like I'm not a priority. I'm on hold a lot and it seems like you'd rather send me articles to read instead of managing my account with and for me. I did what you asked of me and I paid you your price. I'm not tech savvy and was promised I'd always have help. Sending me an article isn't what I exprected. I'm disappointed and wouldn't recommend this service to anyone.
Simple tasks such as uploading or drag and drop photos or videos do not work.
I am having a very hard time participating in google analytics with this website and/or trying to see my web traffic within Web.com
It has been over 7 day since you all move my account from the old server to the new web.com server. My email account that I use for my business', is still down, and that's unacceptable. I am paying for a service that I can't access. At the same time my customer is at in-convince. Please resolve this issues soon. The helpdesk is not able to assist with my account,. No one from web.com ever contact me about the progress with my account, I had contact the helpdesk. Could you please have one of the tech contact me to assist with this issue.
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This website helps people to create, design and sell. We can make and buy web designs. They offer a variety of options to help you get online. Whether you build a website, work with our in-house design team, or start an online store, Web.com makes it easy. No matter your skill level, we have the tools to help you create the perfect website for your business. Whether you use our simple DIY builder or choose to make your site on WordPress, we have the tools you need to be successful online. If you are up for web designing, You don't need to be a design expert to create the perfect website. Our simple DIY website builder has everything you need to bring your vision to life
Let me start off by saying I am VERY computer literate. I've built multiple sites in the past. Web.com came up on a list of top sites for domain/web site builders. However after what I've experienced with them I believe it was probably a fake list. Which is my fault for not reading reviews.
I spent many hours, about 14 total, perfecting a site to use for my small business. After I hit "publish" it went to crap! Things got out out of place. Pics for my interior design were listed under the about us section. Not to mention all my pics from all tabs ended up in one section instead of where they belonged.
I reached out for help in the online chat portal. That was a joke. I feel like I was probably talking to a 13 year old child in the back of a sweat shop in China.
I'm very disappointed and would not recommend this company to anyone.
Please don't waste your time.
Your editor isn't user friendly. The worker didn't know how to assist me. I was given the wrong information and it caused me to delete my services and contact us page.
Cannot find resources about how to build website. Different account manager from what is said in this video: https://www.youtube.com/watch?v=NCS8LTDCfjw
My pictures for my blog don't show up all the time...
Having a hard time navigating the site. Took a long time to figure out where to go to edit my website.
There is no way to create your own website through their website you have to create one on your own and pay extra.
I have tried multiple times to cancel this subscription.
First time using your service. Pretty straight forward even for this 82-year-old not-exactly a beginner...
It's ok, there's some things that are not overly simply to work with. I thought i was purchasing the Gator website builder and not real happy that I ended up with this.
I can't get the google workspace to work at all. Reset the password gets canceled because it says I am logged in somewhere else. It is a hassle, I want to cancel it!
I have been experiencing some issues with shipping within my website. Web.com support team has not been able to pinpoint the cause and fix of the issue so as a result I have been preparing my shipping label with Paypal
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB
Answer: Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB