business logo of NetworkSolutions

NetworkSolutionsReviews 3,044

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
How would you rate NetworkSolutions?
grey star
grey star
grey star
grey star
grey star

NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Florida
1 review
0 helpful votes
Follow Alexandra F.
Unfollow Alexandra F.
Send Message
Share Review
Report Review

Some steps take a lot of time to do
August 18, 2023

Some steps take a lot of time to do. Such as choosing the font, you have to scroll down every time for each text that you put in.

Date of experience: July 19, 2023
Georgia
1 review
0 helpful votes
Follow Cheryl B.
Unfollow Cheryl B.
Send Message
Share Review
Report Review

I feel like I'm not a priority
August 18, 2023

I feel like I'm not a priority. I'm on hold a lot and it seems like you'd rather send me articles to read instead of managing my account with and for me. I did what you asked of me and I paid you your price. I'm not tech savvy and was promised I'd always have help. Sending me an article isn't what I exprected. I'm disappointed and wouldn't recommend this service to anyone.

Date of experience: July 19, 2023
Nigeria
1 review
0 helpful votes
Follow victor D.
Unfollow victor D.
Send Message
Share Review
Report Review

I find it difficult to link the website to google analytic, and writing a blog post in my blog section too, generally the user experience is poor.

Date of experience: July 19, 2023
Minnesota
1 review
0 helpful votes
Follow Darin D.
Unfollow Darin D.
Send Message
Share Review
Report Review

Simple tasks such as uploading or drag and drop photos or videos do not work.

Date of experience: July 18, 2023
Connecticut
1 review
0 helpful votes
Follow Norman T.
Unfollow Norman T.
Send Message
Share Review
Report Review

I am having a very hard time participating in google analytics with this website and/or trying to see my web traffic within Web.com

Date of experience: July 18, 2023
Germany
1 review
0 helpful votes
Follow Jerome R.
Unfollow Jerome R.
Send Message
Share Review
Report Review

It has been over 7 day since you all move my account from the old server to the new web.com server. My email account that I use for my business', is still down, and that's unacceptable. I am paying for a service that I can't access. At the same time my customer is at in-convince. Please resolve this issues soon. The helpdesk is not able to assist with my account,. No one from web.com ever contact me about the progress with my account, I had contact the helpdesk. Could you please have one of the tech contact me to assist with this issue.

Thanks

Thanks

Date of experience: July 17, 2023
Georgia
1 review
0 helpful votes
Follow Justin R.
Unfollow Justin R.
Send Message
Share Review
Report Review

Liking the easy template set up and the affordable cost structure.

Date of experience: July 17, 2023
India
1 review
0 helpful votes
Follow Ullas b.
Unfollow Ullas b.
Send Message
Share Review
Report Review

This website helps people to create, design and sell. We can make and buy web designs. They offer a variety of options to help you get online. Whether you build a website, work with our in-house design team, or start an online store, Web.com makes it easy. No matter your skill level, we have the tools to help you create the perfect website for your business. Whether you use our simple DIY builder or choose to make your site on WordPress, we have the tools you need to be successful online. If you are up for web designing, You don't need to be a design expert to create the perfect website. Our simple DIY website builder has everything you need to bring your vision to life

Date of experience: July 16, 2023
Tennessee
2 reviews
3 helpful votes
Follow Christie B.
Unfollow Christie B.
Send Message
Share Review
Report Review

Let me start off by saying I am VERY computer literate. I've built multiple sites in the past. Web.com came up on a list of top sites for domain/web site builders. However after what I've experienced with them I believe it was probably a fake list. Which is my fault for not reading reviews.
I spent many hours, about 14 total, perfecting a site to use for my small business. After I hit "publish" it went to crap! Things got out out of place. Pics for my interior design were listed under the about us section. Not to mention all my pics from all tabs ended up in one section instead of where they belonged.
I reached out for help in the online chat portal. That was a joke. I feel like I was probably talking to a 13 year old child in the back of a sweat shop in China.
I'm very disappointed and would not recommend this company to anyone.
Please don't waste your time.

Date of experience: July 16, 2023
Maryland
1 review
0 helpful votes
Follow Sunshine C.
Unfollow Sunshine C.
Send Message
Share Review
Report Review

Your editor isn't user friendly
August 15, 2023

Your editor isn't user friendly. The worker didn't know how to assist me. I was given the wrong information and it caused me to delete my services and contact us page.

Date of experience: July 16, 2023
Pennsylvania
1 review
0 helpful votes
Follow Hong S.
Unfollow Hong S.
Send Message
Share Review
Report Review

Cannot find resources about how to build website. Different account manager from what is said in this video: https://www.youtube.com/watch?v=NCS8LTDCfjw

Date of experience: July 15, 2023
Kentucky
1 review
0 helpful votes
Follow Matthew Z.
Unfollow Matthew Z.
Send Message
Share Review
Report Review

My pictures for my blog don't show up all the time...

Date of experience: July 15, 2023
Iowa
1 review
0 helpful votes
Follow Seth G.
Unfollow Seth G.
Send Message
Share Review
Report Review

Cant figure out the website portion or how to add amazon products by affiliate link

Date of experience: July 15, 2023
Utah
1 review
0 helpful votes
Follow Harmonie Q.
Unfollow Harmonie Q.
Send Message
Share Review
Report Review

Having a hard time navigating the site. Took a long time to figure out where to go to edit my website.

Date of experience: July 15, 2023
New York
1 review
0 helpful votes
Follow Charisma A.
Unfollow Charisma A.
Send Message
Share Review
Report Review

There is no way to create your own website through their website you have to create one on your own and pay extra.

Date of experience: July 15, 2023
Maryland
1 review
0 helpful votes
Follow Sherie X.
Unfollow Sherie X.
Send Message
Share Review
Report Review

I have tried multiple times to cancel this subscription.

Date of experience: July 15, 2023
Texas
1 review
0 helpful votes
Follow alvin L.
Unfollow alvin L.
Send Message
Share Review
Report Review

First time using your service
July 14, 2023

First time using your service. Pretty straight forward even for this 82-year-old not-exactly a beginner...

Date of experience: July 14, 2023
Texas
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Send Message
Share Review
Report Review

It's ok, there's some things that are not overly simply to work with. I thought i was purchasing the Gator website builder and not real happy that I ended up with this.

Date of experience: July 14, 2023
Arizona
1 review
0 helpful votes
Follow Jill P.
Unfollow Jill P.
Send Message
Share Review
Report Review

I can't get the google workspace to work at all. Reset the password gets canceled because it says I am logged in somewhere else. It is a hassle, I want to cancel it!

Date of experience: July 14, 2023
Arizona
1 review
0 helpful votes
Follow Patchelie R.
Unfollow Patchelie R.
Send Message
Share Review
Report Review

I have been experiencing some issues with shipping within my website. Web.com support team has not been able to pinpoint the cause and fix of the issue so as a result I have been preparing my shipping label with Paypal

Date of experience: July 13, 2023