From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
My last experience with you all was horrible. Your employee did not send me the information to connect my website with the domain. I called back and spent hours on the phone. Your staff are poorly trained. I prefer the previous owner.
Trying to work it all out and get it online - little frustrated at times.
The website is easy to use, the builder provides exceptionally professional templates and the help support is solution focused and kind. A fantastic value for money, and great support for new entrepreneurs!
I have scheduled 3 appointments when called by representatives and not a single one has called me at the appointed time.
Support is horrible! This was supposed to be an easy wordpress transfer from site5.com to web.com. It has been ridiculous!
I still need help adding the secure thing to my website
Kept talking me into "helping me" only to continue to mess up and lie. Noone knew what they were doing I have them recorded stating after 45 minutes that they weren't the ones able to help me and that they could find someone. I canceled my service and asked would i be able to use my domain on another platform now I called back because its not available and now they say it wont be available for 3 months i $#*!in hate these mf people and I would never in my $#*!in life do business with them EVER AGAIN! YOu only got one star because I have to in order to publish
Had to contact support to get the site to reload so I could post a blog.
Very difficult to use, unable to get some problems resolved
Everything is coming out good on the website but they builders never write about the changes and update and I always have to call them and push them to do the items needed to complete my website.
I have the constant issue when trying to log back to WEB.COM that says my credentials are invalid but once I open a new window and log back again with the same exact credentials it goes through no problem.
I need help with setting up my professional email and when I chatted for help yesterday, it was the slowest service I've ever received. The guy took forever to reply to me, kept responding to me using scripts (so rude and unprofessional), he clearly did not care about my issue and the fact I need help. This is the worse website for help.
My phone number is not being accepted and i've reached out multiple times nothing has been done about it
I loved the front page and the entire architecture. Very nice, very smooth very easy to use. Congrat
I keep trying to renew items and although they are in my shopping cart, when I click on my cart, it shows that the cart is empty.
Your support has not been very helpful. Your web building site is extremely hard to use. I wish I wouldn't have transferred here.
No experience with creating a website, web.com makes this so easy!
I have never had so much trouble in my life. I need someone to help me with my account. I have been transferred to every department in the company with no success.
It has been difficult navigating but i figured it out kinda
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members