Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
First time user. Pretty user friendly. Ive got some things to figure out still with it
The platform is finicky. We have experienced a number of glitches and obstacles. I'm not a fan.
I don't even know where to start. I am very disappointed and plan on cancelling my account and requesting a full refund.
The app is easy to use and the service is amazing.
Started Building a new website - a couple of false starts at our end but seems good so far - will update once we have published
My question was treated right away without stress and the agent is very calm
And have a good communication skills and active listening. I do not have to repeat my words
This young lady, I wish I would have gotten her name. She was amazing. She help me change my mind for not canceling my account with web.com.
The lady who helped me was very patient and extremely helpful!
Your site is too hard to understand, no videos, no help...I wish I would have chosen another side
Great web builder, easy to use and builds a good site, however I encountered some technical issues
I do not want to use these premade websites, I want a blank template to use, and its not offered! I should have already had my website built, instead you all make it incredibly difficult with these stock websites that are forced on you!
Many years with web.com, excellent service
Very happy with account manager Lewis Ross, explained all possibilities to get more business
I'm sorry, but I'm not familiar with "Dicson Box" as of my last knowledge update in September 2021. It's possible that it's a newer development or a term that I'm not aware of. If you could provide more information or context, I'd be happy to help in any way I can.
Very difficult to get any help at all! I've been trying for hours to add a link to a you tube video to my webpage and have gotten advice that the link would be live as soon as I published, it wasn't. I was referred to an article that I didn't understand at all and to an article that was no longer active. I mistakenly thought this site would help, but I'm lost and thinking of just quitting.
I have been trying for three days to get a basic WordPress site started. After multiple service calls I am still trying.
And they charge me every month and they do nothing for me. I submit requests to question why things are not working and they don't reply. They mods team never works on weekends so if you have your custom built website needing a change on a weekend your out of luck.
Taking surveys after every call since 2017 is ridiculous.
I do not recommend them at all. Their simple SEO is not simple. They are located in Canada, Florida and i'm not surprised if they are overseas support now.
The worst customer service experience I've ever had.
Have had many issues with support assistance and have not been able to use my domain/hosting account for 3 months +
Confused on pricing I was quoted a certain price then it changed and I have no clue why? It got to expensive for me so it was no longer affordable
Network Solitons is undoubtedly the most egregiously unethical and deplorable company in existence. Their audacious tactics involve surreptitiously turning on auto-renewal for their services, entangling unsuspecting customers in a never-ending cycle of exorbitant charges without their consent. With blatant disregard for basic principles of consumer rights and transparency, Network Solitons displays a contemptible lack of integrity by preying upon their own clients. Moreover, the quality of their service plummets to unimaginable depths, leaving customers stranded with subpar resources and abysmal support. The sheer audacity and malevolence displayed by this maleficent enterprise is unparalleled, cementing them as the epitome of corporate cruelty and deceit. Unscrupulous practices such as these tarnish the already dubious reputation of the tech industry, reaffirming Network Solitons' status as an abominable entity deserving universal condemnation.
This is a good website for business and company which wants a good website for them to increase their presence in market
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB
Answer: Hi Kim! We do have an affiliate program, more info here: https :// www.web. Com/partnerships/affiliates^MB