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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
California
1 review
0 helpful votes
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First time user
August 24, 2023

First time user. Pretty user friendly. Ive got some things to figure out still with it

Date of experience: August 24, 2023
Oklahoma
1 review
1 helpful vote
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The platform is finicky
September 23, 2023

The platform is finicky. We have experienced a number of glitches and obstacles. I'm not a fan.

Date of experience: August 24, 2023
Massachusetts
1 review
0 helpful votes
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I don't even know where to start
September 23, 2023

I don't even know where to start. I am very disappointed and plan on cancelling my account and requesting a full refund.

Date of experience: August 24, 2023
South Africa
1 review
0 helpful votes
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Great service
August 24, 2023

The app is easy to use and the service is amazing.

Date of experience: August 24, 2023
GB
1 review
0 helpful votes
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Started Building a new website
August 24, 2023

Started Building a new website - a couple of false starts at our end but seems good so far - will update once we have published

Date of experience: August 24, 2023
Canada
1 review
0 helpful votes
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Excellent
August 23, 2023

My question was treated right away without stress and the agent is very calm
And have a good communication skills and active listening. I do not have to repeat my words

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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This young lady, I wish I would have gotten her name. She was amazing. She help me change my mind for not canceling my account with web.com.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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Domain Name help
August 23, 2023

The lady who helped me was very patient and extremely helpful!

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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Your site is too hard to understand, no videos, no help...I wish I would have chosen another side

Date of experience: August 22, 2023
Barbados
1 review
0 helpful votes
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Great web builder, easy to use and builds a good site, however I encountered some technical issues

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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I do not want to use these premade websites, I want a blank template to use, and its not offered! I should have already had my website built, instead you all make it incredibly difficult with these stock websites that are forced on you!

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Owner
August 22, 2023

Many years with web.com, excellent service
Very happy with account manager Lewis Ross, explained all possibilities to get more business

Date of experience: August 22, 2023
Bangladesh
2 reviews
0 helpful votes
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Skaminulbd.com
August 22, 2023

I'm sorry, but I'm not familiar with "Dicson Box" as of my last knowledge update in September 2021. It's possible that it's a newer development or a term that I'm not aware of. If you could provide more information or context, I'd be happy to help in any way I can.

Date of experience: August 22, 2023
Wisconsin
2 reviews
0 helpful votes
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Very difficult to get any help at all!
September 20, 2023

Very difficult to get any help at all! I've been trying for hours to add a link to a you tube video to my webpage and have gotten advice that the link would be live as soon as I published, it wasn't. I was referred to an article that I didn't understand at all and to an article that was no longer active. I mistakenly thought this site would help, but I'm lost and thinking of just quitting.

Date of experience: August 21, 2023
Canada
1 review
0 helpful votes
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I have been trying for three days to get a basic WordPress site started. After multiple service calls I am still trying.

Date of experience: August 21, 2023
New York
1 review
1 helpful vote
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Been a Customer Since 2017
September 20, 2023

And they charge me every month and they do nothing for me. I submit requests to question why things are not working and they don't reply. They mods team never works on weekends so if you have your custom built website needing a change on a weekend your out of luck.
Taking surveys after every call since 2017 is ridiculous.
I do not recommend them at all. Their simple SEO is not simple. They are located in Canada, Florida and i'm not surprised if they are overseas support now.
The worst customer service experience I've ever had.

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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Have had many issues with support assistance and have not been able to use my domain/hosting account for 3 months +

Date of experience: August 21, 2023
Ohio
1 review
0 helpful votes
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Website
September 20, 2023

Confused on pricing I was quoted a certain price then it changed and I have no clue why? It got to expensive for me so it was no longer affordable

Date of experience: August 21, 2023
Arizona
1 review
0 helpful votes
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Network Solitons is undoubtedly the most egregiously unethical and deplorable company in existence. Their audacious tactics involve surreptitiously turning on auto-renewal for their services, entangling unsuspecting customers in a never-ending cycle of exorbitant charges without their consent. With blatant disregard for basic principles of consumer rights and transparency, Network Solitons displays a contemptible lack of integrity by preying upon their own clients. Moreover, the quality of their service plummets to unimaginable depths, leaving customers stranded with subpar resources and abysmal support. The sheer audacity and malevolence displayed by this maleficent enterprise is unparalleled, cementing them as the epitome of corporate cruelty and deceit. Unscrupulous practices such as these tarnish the already dubious reputation of the tech industry, reaffirming Network Solitons' status as an abominable entity deserving universal condemnation.

Date of experience: August 19, 2023
India
1 review
0 helpful votes
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This is a good website for business and company which wants a good website for them to increase their presence in market

Date of experience: August 19, 2023