NetworkSolutionsReviews 3,045

Timely phone support was the key for me to understand the process.

The initial experience with Web.com was decent. I recently needed to make some small changes to my web site. The platform for making the changes, " Website building" was not working when I went to make the changes. The front-end support staff at Web.com could not make the changes either. The standard response was it would be resolved in 24-48 hours. I am 8 days into this issue and call every day (Web.com does not call or reach out to me). Every time I call support staff can not help and say "engineering" is working on it, but do not have any info on when it may be resolved. Based on this experience, I would not recommend to anyone running a business and needing an internet presence.

Happy to take money but not able to deliver. Find a high school student. You will be better off than using this service.

The website is good, but it's not getting many responses..

I pretty much summarized my issues in the title. I would actually like to delete my account.

Try to get site up and running for business purposes and don't know how to create the site correctly

I believe I was unfairly not given a refund for services that were never used and with clear intention I requested a refund on time and within their "3 day policy". Very unfair to not receive a refund because of Web.com's mistake of not refunding the full amount originally. I didn't realize the

Easy to use, and flexible, I'll try and recommend it to anyone who has a good need for a good website, please keep up the good work.

I have been trying to get a refund for over two months. They charged my credit card for a domain that has been transferred out. The credit card on file is expired. I am not sure how they managed to charge. Loads of international calls, and chats online, and still not resolved. The invoice amount as 113.97 USD but they charged 175.00, I am trying to get my 175.00 USD returned, but so far this is costing me over 500.00 USD to recover 175.00 USD, crazy.

Had an issue with being charged with something that I didn't approve. After a brief conversation with customer service they resolved the issue and reimbursed my payments without hesitation.

Pretty easy. Web.com did the hard part. They got it done in a timely fashion too.

No revenue increase that can be connected to the web site expense

A few issues that have delayed progress starting my business

Everything is messed up. My website doesn't show up and my email isn't working. I'm about to request a complete refund or a complete overhaul. Their choice

Partially satisfied with domain transfer expectation

Called for third time Friday and was on phone for over 30 minutes sith Sokia. Two weeks ago I was told by her that a refund had been issued. Also, after they built my site, it took them over 2 weeks to figure why they were unable to get it to go live. Been a horrible experience and I'm getting ready to call for a fourth time today.