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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Well ive been charged 39 this month for some reason

Date of experience: October 11, 2023
Georgia
1 review
0 helpful votes
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A One Stop Shop For Website Building
October 10, 2023

The minimum I've researched was $350 to get a site up and running. That was via someone I knew personally. Web.com gave me an option to build a website at an affordable cost. As a start-up, every dollar counts.

Now, with that said, building the site isn't as intuitive as it may seem. Especially when it comes to resizing original pics/ logos. Also, the server kept dropping of line during the initial setup. However for the cost I'm still pleased with the value proposition.

Date of experience: October 10, 2023
Massachusetts
1 review
0 helpful votes
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Not happy that I can not access web builder after multiple sessions with support

Date of experience: October 10, 2023
Minnesota
1 review
0 helpful votes
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Waste of money and time
November 9, 2023

Paid to have website designed, not pleased with outcome and it's more geared towards our making changes to your mistakes.

Date of experience: October 10, 2023
North Carolina
1 review
0 helpful votes
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I need to separate my services into two tabs so they can be seen, but I dont know how

Date of experience: October 9, 2023
NL
1 review
0 helpful votes
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Providing what was not ordered, do not answering emails, create a case and then closing it without solution and the last but the worst closing the chat, just like that cause the person doesn't know the answer

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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No problem
October 8, 2023

It's all ok. Glad I have a website I was able to do my website without any problems. I

Date of experience: October 8, 2023
GB
1 review
0 helpful votes
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It's a passable host but I don't like the repeated hard sell for other products and I don't like the way the server comes and goes. I've had a few other issues (not able to uoload pics etc), but it *is* a fairly decent host overall.

Date of experience: October 8, 2023
California
1 review
0 helpful votes
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I had a previous website that you deleted without adequate warning that worked well both when viewed on a computed screen or on a cell phone. After paying you thousands of dollars to re-create the content of my previous website, I find it unreadable when I try to see it on my cell phone. This just seems outrageously incompetent.

Date of experience: October 8, 2023
Rhode Island
1 review
0 helpful votes
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My 3-4 experiences with tech support were terrible. The first experience was very nice but incorrect. We will see if my last experience today was correct.

Date of experience: October 8, 2023
Arizona
1 review
0 helpful votes
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Easy
October 8, 2023

The site was easy to use and the prices were reasonable. I would refer the site to a friend.

Date of experience: October 8, 2023
Liberia
1 review
0 helpful votes
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No improvement in my business
October 8, 2023

I have spend lots of money with Web. Com. But it didn't make any difference or improved my business in any way

Date of experience: October 8, 2023
Texas
1 review
0 helpful votes
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Terrible service
November 6, 2023

Just terrible help seemed aggravated any questions I may have asked. Was not helpful at all

Date of experience: October 7, 2023
New Jersey
1 review
0 helpful votes
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I called Network Solutions, which was my host for over 15 to 20 years. I called them to build a landing page should've taken 7 to 10 days 14 days at the onset. It's been months and months and months that there was an issue. I couldn't transfer my Google account to every every step of the way. It was either a Network Solutions, Whole Web.com, and everybody works independently. No one knows what the other persons doing. There's no account executive there's no paper trail to see everything that was done. Your company is horrible. How do I not started with you I would never never recommend everything that I've done it's just disgusting. It's very nerve-racking. I'm an old man I shouldn't be having to go through this.

Date of experience: October 7, 2023
Canada
1 review
0 helpful votes
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I'd like to make a website but it isn't easy to find a way to do so

Date of experience: October 7, 2023
South Africa
1 review
0 helpful votes
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I had several access issues issues with my account so far. I took me time to resolve the issues.

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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Discrimination, harassment customer right, money winding, this is horrible service
Create fake action at th account to make fake service the charge fees - absurd, all service are scandalous and outstanding treaters, not for comments verbal!

Date of experience: October 5, 2023
Georgia
1 review
0 helpful votes
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Only one request per day gets done
November 4, 2023

Only one request per day gets done. Forget putting in several requests at one time.:-(

Date of experience: October 5, 2023
Washington
1 review
0 helpful votes
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Very helpful and great tool handling business and built a tool for clients.

Date of experience: October 5, 2023
New Mexico
1 review
0 helpful votes
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You failed to follow instruction.
November 4, 2023

The site was not complete. I specifically said I did not want to post, and you posted it. It was posted before I even saw the completed product. NOT COOL.

Date of experience: October 5, 2023