From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Been with them for over 10 years. NEVER AGAIN. After I renewed my hosting for 5 years things went down hill. Both my sites started to slow down. They put me on an over crowded sever. They said a 20 second delay before the page loads is acceptable. What customer is going to wait 20 seconds for a page to load? I want a refund or at least a prorated one. Network solutions response, NOPE, we can give you a coupon for future purchases. REALLY. I migrated my site somewhere else, and guess what, page loads in under 3 seconds.
They also charged me for a Windows Hosting site that i never signed up for. 1200 bucks. For something I never signed up for. I did not catch it in the 30 day window so guess what they said, NO REFUND.
I WILL NEVER do business with Network Solutions again. They just lost a long time customer of these shady business practices.
I am very busy and have not taken the time to finish the web site. I am going to try searching your stock photos since looking for photos in my files is taking too much time.
I finally have some office time today to try to see how that idea works.
I have an animated logo that I would like to use. I do not like having to post videos to youtube in order to put them on my page.
The web builder tools are easy to learn. Nice flexibility and variety of templates, themes, components, and functions. Great pricing!
However, I am disappointed in the slow loading of photos. I've never experienced that when building through any other web app.
It's very slow. It sometimes takes forever or a refresh to get anything done.
It was not an easy process working with the technician assigned to building my website according to the needs of my organization and upon completion of the site it has not to this day easy to upload photos and make changes to the website without paying for support in which I think would not be beneficial to me since the techinicians that built the website did not build a satisfactory site for me.
Huge mistake using them…………………………………………………………………….
I wanted to check out this service. I am pretty sure I payed and didn't follow through myself. Then I got auto renewed without having actually gotten a product. If so, please cancel me NOW!
I like the secure two factor authentication for logging in. However, Adding, sizing, moving content on the website depending on your business model can be a beast. It works but it is complicated and could be made easier with a few more content controls.
The web design interface is extremely clunky. I honestly did not think it could be worse but then they did a major redesign and it was actually worse. Pictures have to be added one by one in a multi click process, rotating 90 or 180 degrees nearly impossible, add blog button works about half the time. Too many issues to name them all.
Customer service is very slow to fix a problem and don't have solutions
Spent money but not provided the level of service guaranteed. Staff was rude and passed the buck.
Automatic pay should be established instead of interruptions.
I have continued to have issues with my email set up this is the 3rd time trying to set it up or even get to it very frustrating communication is always friendly tho.
Im a customer from nz and it can be frustrating waiting on the line or the rep taking awhile to assist with my web issue especially when it is a toll call. It seems affordable but it all adds up and can be expensive
Short wait time and very knowledgeable representative helped with my question about my domain.
I asked for an authentication transfer and the website says that it takes 3 business days to do it. It's been almost 4 days and I don't have any answer. I don't know if it processes or just doesn't get the attention.
So far the website has been pretty easy to navigate.
The pictures on my site take forever to load and I have been told that is normal. No other website does this.
I like the product. It is easy to use and move around in...
I have not been able to get my SSL certificate attached to my website for about a month now. I am paying for a service that I am not getting and I am extremely frustrated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members