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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
North Dakota
1 review
0 helpful votes
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Although I have enjoyed using it, the Ux requires so many buttons to press to get to the website editor that it has been a lot more work than if I had gone with Wix.com

Date of experience: March 2, 2024
Arizona
1 review
0 helpful votes
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I still don't have my website done and it march 1st.

Date of experience: March 1, 2024
Georgia
1 review
0 helpful votes
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It was a rocky start, but access to all the features is now working!

Thank you for restoring my faith in your role in providing the proper tools available to begin the project.

Thank you again.

Date of experience: March 1, 2024
California
1 review
0 helpful votes
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I can't get help with setting up my Google Workspace account. I'll admit its more human error, but I can't get anyone on the phone to guide me

Date of experience: March 1, 2024
Portugal
2 reviews
2 helpful votes
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I'm happy the way you deal with your clients for now, thank you

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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This company charges your CC for no reason. This company is a joke. Stay away from WEB.COM.
Costumer service is horrible.

Date of experience: March 1, 2024
Croatia
1 review
0 helpful votes
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...
February 29, 2024

...

Date of experience: February 29, 2024
Canada
1 review
0 helpful votes
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I am having a difficult time propagating my website and email DNS records. I can't find a phone number that would allow me to talk to a real person to correct the issue.

Date of experience: February 29, 2024
Maryland
1 review
0 helpful votes
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Chat assistance got me where I needed to be. Thanks!

Date of experience: February 29, 2024
Puerto Rico
1 review
0 helpful votes
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Support takes way too long to respond and answer questions as well as process payments.

Date of experience: February 29, 2024
AE
1 review
0 helpful votes
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By mistake I have bought a second domain transpowerllc.online. Can I cancel this domain and get refund?
BR

Date of experience: February 29, 2024
Australia
1 review
0 helpful votes
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No email confirmation about the domain name i have purchased.

Date of experience: February 29, 2024
Michigan
1 review
0 helpful votes
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Edit site button should be on the very first page, not after 8 million clicks.

Date of experience: February 28, 2024
Canada
1 review
0 helpful votes
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Cannot update Owner info Changed it, click save and it reverts back to old info

Date of experience: February 28, 2024
New York
1 review
0 helpful votes
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The design i got for my site was not what I was really looking for and no one got back intouch with me after I asked for some changes.

Date of experience: February 28, 2024
South Africa
1 review
0 helpful votes
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Struggling to set up new business email on google admin

Date of experience: February 28, 2024
Texas
1 review
0 helpful votes
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This website is hard to maneuver around its hard to put spacing and panels in and put pictures headings text where you want them this site is difficult so I do not recommend it

Date of experience: February 27, 2024
Thailand
1 review
0 helpful votes
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Trying to sort out how to set up google workspace. I might as well try to perform a root canal on myself. Is there a delay that I have to wait 24 hours? No idea. How do I log in to the google admin account? No idea. Can I get the admin access from the domains interface? Not as far as I can tell.

Date of experience: February 26, 2024
Idaho
1 review
0 helpful votes
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I would have given you five stars is you had allowed me to select my own username

Date of experience: February 26, 2024
North Carolina
1 review
0 helpful votes
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Not the most user-friendly; customer service was great but I pretty much had to restart on my website creation (many hours lost)

Date of experience: February 26, 2024