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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Washington
1 review
0 helpful votes
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I am having trouble navigating the email mx records

Date of experience: February 25, 2024
Texas
1 review
0 helpful votes
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Dont advertise it will cost 10
March 6, 2024

Dont advertise it will cost 10 - 14.99 per month then charge 40. Not okay to lie. And the domain/server kinda sucks especially for 39.99 per month. Wont send appointment verification to my customers. Wont load correctly or take forever... the only reason im keeping it this month is because i got a few sales

Date of experience: February 25, 2024
Greece
1 review
0 helpful votes
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When i right the domain name i needed a big green tik appeared on a frame.
I thought that was what i wanted so i make the purchase.
It came out that some info with gray blurred laters was over that big green frame and i didnt notice. My thought was that this was my correct purchase. My mistake? YES! But in the end i make falls choice.
Now i have a domain name that it is useless for me. Thanx

Date of experience: February 25, 2024
Washington
1 review
0 helpful votes
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SO FRUSTRATED!
March 5, 2024

SO FRUSTRATED! Your website does not have instructions on how to create an email address using the domain without purchasing Google workplace. EVERYTHING points to making additional purchases. This information was not disclosed up front. Bad form!

Date of experience: February 24, 2024
Hawaii
1 review
0 helpful votes
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The website is laggy and doesn't load. Some pages look a lot older than others. It looks like everything needs to be redone and updated.

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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I used the chat feature to ask a question and the person on the other end suddenly disappeared.

Date of experience: February 23, 2024
Washington
1 review
0 helpful votes
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I kept trying to get my money back from accidently buying a 150 dollar service and I tried so hard and they wouldn't give me my money back

Date of experience: February 23, 2024
Illinois
1 review
0 helpful votes
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Multiple technical issues preventing me from using services i purchased

Date of experience: February 23, 2024
Pennsylvania
2 reviews
0 helpful votes
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I am very, very dissatisfied with the way Domain.com handles business.

2/23/2024 ACH DEBIT PAYPAL $21.99

Date of experience: February 23, 2024
Florida
2 reviews
0 helpful votes
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No cPanel
February 22, 2024

No cPanel. Very confused about hosting. Hosting is Hosting, a web site can have a store, but you host a website, not eCommerce.

Date of experience: February 22, 2024
Thailand
1 review
0 helpful votes
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Bad customer service taking too long and too mush time

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
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This is very user friendly and I have had some user error mistakes, lol. I am figuring it out though.

Date of experience: February 22, 2024
Georgia
1 review
0 helpful votes
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Nice and user friendly website easy to do things yourself.

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
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*******890
February 22, 2024

*******890

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Awful experience!
March 2, 2024

Awful experience! This company is to damn cheap to answer the telephones and expects everyone to chat. Screw them, the moment I have time I'm blowing this site. There are times in life you need a telephone conversation, is this company that out of touch that they don't realize that? Actually, they totally realize that, they just don't give a damn.

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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I want to purchase a new domain and do not want to renew one coming up, but it keeps charging me for both in the cart

Date of experience: February 21, 2024
Virginia
2 reviews
0 helpful votes
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I can't find how to do a domain forwarding- can't find the dns server; can't find contact help; search doesn't pull up what I'm looking for; my user name got changed without my knowledge. Who picked the numbers and why wasn't I alerted before I got 5 new random numbers to remember.

Date of experience: February 21, 2024
California
1 review
0 helpful votes
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I been using Domain.com for over 10 years and the price and service is great.

Date of experience: February 21, 2024
New York
1 review
0 helpful votes
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Easy domain registration, helpful emails on next steps for adding web pages to your website, and reasonable pricing all make for a quick and easy foray into the world of having your own website.

Date of experience: February 21, 2024
Canada
1 review
0 helpful votes
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Can not connect to my own website builder, and can not do any setting from my own account.

Date of experience: February 21, 2024