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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Oklahoma
1 review
0 helpful votes
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Still trying to figure out how everything works and what my next steps are

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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So far so good!
March 31, 2024

So far so good! Easy to navigate through and customer service is awesome!

Date of experience: March 21, 2024
New Jersey
1 review
0 helpful votes
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I rate this site as one of the best, most effective effective

Date of experience: March 21, 2024
California
2 reviews
0 helpful votes
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Complete Trash
March 30, 2024

Do not under any circumstances use this service when there are better providers out there. Especially for WordPress, they are trash. Their service and support are both garbage, I would not recommend this provider to my worst enemy. They will nickel and dime you for services others provide for free, stay away! Also, their chat support is full of Bots and canned AI responses, not great for tech support.

Date of experience: March 20, 2024
Washington
1 review
0 helpful votes
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It was a bit slow and was not really giving me a direct advice but redirected me to written articles and video

Date of experience: March 19, 2024
Australia
1 review
0 helpful votes
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Domain allows known website squatters/grabbers register names that have previously been in use. These website squatters (such as GODaddy LLC) then exploit legitimate registrations by charging extortionate rates (between $1,000 to $5,000 plus fake broker fees considering the website is actually registered with them) to release the domain name. It is disappointing. And it left Jitesh in a position where he was not able to help or offer any empathy. Domain must do more to stop name grabbers like GoDAddy.

Date of experience: March 19, 2024
Michigan
1 review
0 helpful votes
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There are many technical issues with my site. Pages not indexing, lack of flexibility with formatting my blog post. Just very basic stuff that should already be figured out.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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You haven't fixed my google workspace deletion/email name problem

Date of experience: March 19, 2024
Indiana
1 review
0 helpful votes
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New web site and store
March 29, 2024

The site was wonderful to work with as a novice. Alot of help. Answered the phone when help was needed.

Date of experience: March 19, 2024
Nigeria
1 review
0 helpful votes
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"It has been showing setting up your domain. This can take up to 24 hours."

But it has taken days and still not finished

Date of experience: March 19, 2024
Alabama
1 review
0 helpful votes
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Paid for google workspace through domains.com, but now being asked to sign up for a plan when accessing google workspace.

Date of experience: March 19, 2024
Georgia
2 reviews
0 helpful votes
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Incredibly user-friendly interface. The variety of templates and additional features greatly enhance the experience. The convenience of obtaining a domain through the same platform is a huge plus.

Date of experience: March 19, 2024
Hawaii
1 review
0 helpful votes
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Mobile login website builder does not seem to function well as. Compared to prior web host company despite many other similarities. Below email is not mine and mine is not being provided for feedback since there is no "order" with the feedback.

Date of experience: March 18, 2024
Missouri
1 review
0 helpful votes
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domain.com is very slow to load at login and i am having touble gaining access to the tools i purchased. I am trying to figure it out now, but may need customer support

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Would like if the logo designer allowed one to use their own images. Otherwise, so far so good.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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I didn't realize you make us have different logins for different domains. One of my URLs just autorenewed because i had no idea you require more than one account instead of putting all our purchases together. I'm vey unhappy.

Date of experience: March 17, 2024
Georgia
1 review
0 helpful votes
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Some google console errors hard to fix (or not obvious how to)

Date of experience: March 17, 2024
Australia
1 review
0 helpful votes
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My domains autorenewed before I had a chance to turn off auto renewal so I have wasted over $100. Its still two weeks until they are due and I had no intention of renewing

Date of experience: March 17, 2024
Florida
1 review
0 helpful votes
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I have not gone further than securing domain name ect. I am working on website and researching all of this now

Date of experience: March 17, 2024
New Jersey
1 review
0 helpful votes
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The chat window covered the cart and order information and made it too confusing. [I was using a Chrome browser on my MacPro]. I could not move my chat window either on my screen! All that made it quite hectic indeed. Kindly confirm that all is okay with my purchases, and I have done all that is needed. My login name assigned is terrible. How can I change it?

Date of experience: March 16, 2024