NetworkSolutionsReviews 3,045

I have been with you for 5 weeks now, and it's pretty much been a disaster.

I moved over to web hosting from Bluehost. Your sales agent told me it would be easy to move over my 3 existing wordpress sites and that an agent could help me. They told me I could keep my existing SSL's and that I could keep my domains hosted with Bluehost until this expire. I purchased three years of wordpressplus hosting, and then the disasters began.

1. Suddenly I found out you all do not use C-panel and that migrating sites was not the straightforward process that every other hosting provider uses.

2. I was not able to get support in moving the 3 existing wordpress sites without paying. $175 a site. I paid MORE money.

3. The mytimesupport was AWFUL! Moving three simple Wordpress sites has taken 5 weeks! My sites have been down for 5 weeks! DO you know how damaging that is for an independent artist?

4. During that time, suddenly my free SSL plugins no longer worked with Web.com. I had to buy SSL through you. MORE MONEY! And now in my dashboard, next to my non www.domains it says they are disabled. And the agent says I have no recourse to change the SSL certificate info to my work phone and address rather than my personal info.

5. All my sites are finally over but one is broken irrevocably. The theme that worked fine on GoDaddy and then on BlueHost is not compatible with web.com. I had to pick an emergency default theme and it looks like garbage.

Now: https://skiniminmovie.com

Before: https://web.archive.org/web/*******0414/https://skiniminmovie.com/

6. Now when I log into web.com I don't see any of my sites in the control panel. Just spent 30 minutes with a rep on chat and they ran me around in circles, told me to click on something, and the chat cleared and started over. This is a living version of absurdist hell.

Confusing, duplicitous, sloppy, damaging, extortive. Those are the adjectives I'd use to describe my experience with you all so far.

I am over $1200 in with you now, when I only planned on spending $350. And my issues are still not resolved. What are you going to do for me?

I am trying to use the domain I purchased hours ago on a different site and can't get any help- no one answers the phone, it's a bot in the chat with zerio help. Wish I could just get the domain away and use a different service, I'd even just eat the fees I paid.

I did not get what I thought I was purchasing and you get a bot like chat which is not help in resolving the issue. I feel this site is a fraud.

Tech support is awesome. I feel I've been able to create a nice site. However I wish I had not paid for the quick start site because I could have done it my self.
The work at my registrar site is the hardest part.

I wish GoDaddy.com would let us set up a.com through their site and not a 3rd party… Transferring stuff and setting up my website email on GoDaddy is a pain.

So far so good! Just getting started but all the tools I need seem to be right here!

This site is too complicated. 0/10 would not recommend.

Haven't gone live yet, but really enjoyed the Logo builder. The website builder is going fine. The email account is an extra bonus! I will likely need to add more email accounts, if possible.

So hard, spent 3 hours trying to do this, I must be stupid

Easy for me to do all the work step by step how to built in

My experience has been good so far. I had a little trouble trying to make my page responsive for laptops, tablets, and phones but I figured it out I think.

Being asked to complete survey again after already doing it. Creating a domain and finding it has a whole bunch of dns entries with no explanation of what they are or how they got there.

I just want a business email address and this is about as messed up as I have ever seen. 1 star