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Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Absolute worst experience ever. Domain was down for 4 days with no resolution from support. Transfer auth code is not getting sent.
I am a client of mydomain.com and do not understand the new relationship between the two apparently separate online portals, plus I was NEVER informed that a takeover or merger was taking place so the last couple of months has been very stressful.
Don't do upgrades through Domain.Com websitee, it never update the backend. It ends up double charging, something seriously wrong with their website and support
I have 2 step verification for the control panel.
Nut there is no 2 step verification for email login.
Can you please provide 2 step verification through phone for email login
I do not like the new UI and more aggressive up sell
I appreciate the platform and its multiple uses; however, communication and timely resolution of issues have not met expectations.
I'm trying to transfer domains and I don't receive any code...
Getting my problems sorted out very quickly and efficiently through chat is very much appreciated. Thank you.
Bad service no update on problem with nameserver not being accepted--so i will reommend against your service
I purchased service from Dotster 12 days before the acquisition by web.com was final and once it was, my site was no longer working and I was told that I needed to purchase web.com service because the dotster service was no longer supported. The product should have never been sold to me. Needless to say, I have not been able to access my full service since and have been forced to find hosting elsewhere.
There needs to be a support number. Sometimes it's easier to explain things via phone and get issues resolved faster. I have hand injuries and typing in chats is not easy and there are a lot of typos that result in confusion on your end.
Repeated notifications about domains I purposly want to expire. There should be an option to turn off notification for domains you explicitly want to expire and never renew.
Problems one after another since you took over mydomain.com
It has been a good experience besides the almost a month not able to get on my account / website.
Domain.com has been extremely disappointing, the customer service is subpar and I do not plan on renewing the services.
I want to modify my personal info (mailaddress, living address).
But at last procedure, asked to input password, i input "login password",then indicated "invalid".
Unintegrated services. Chat support is inadequate and not integrated. It should be integrated and we should have access the some chats. Also user friendly interface may be positive
I have tried for weeks, WEEKS, to update my credit card for billing, add a new one, or even use PayPal to save my domain names from expiring. I have interacted with your chat folk over a dozen times. Without success. Every form of payment is rejected. EVERY FORM OF PAYMENT is REJECTED. I am losing my domains.
But it seems random. Some individual ones I have been able to renew via PayPal, but not directly. I am devastated. Investments I have made just lost. Nobody I can talk to. NOBODY that my credit card companies can call, as the telephone number on the invoice is false. The very number you provide Amex is a fake number that is not in service.
I have been on a call with Amex while they used every tool at their disposal to contact you to sort this out.
And, your really $#*!TY cromer service chat folk refuse to do a manual entry after identifying me through all the required procedures.
SO, After 14 years of loyal customer service, I am tossed to the gutter and my domains discarded.
You get one star only because I cannot give zero. This is a tragedy and a travesty.
Very bad support and User experience in the website. It is become more difficult to use year after year with each update. My account here is more than ten years ago, and managed hundred of domains on it over this period
Non-intuitive interfaces, difficult to navigate and use.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members