NetworkSolutionsReviews 10,265

I want to thank Tyler and Erin at Web.com for helping me to pursue my dream. They both were very patient and listened to what I was saying and understood what I was trying to accomplish. They walked me through the entire process and explained things to me at a level I could understand. I could not have asked for better customer service. You have two excellent employees in Tyler and Erin and after speaking with them I knew that I had made the right decision in choosing Web.com.

I'd like to thank Scott and Erin Barrington of Network Solutions for their professional website development support this afternoon. They did an outstanding job of explaining the website E-Commerce services and especially Erin's interview skills in gathering all the necessary information to establish a well marketed future website for my small scented air filter business. Looking forward to seeing what they've developed in upcoming days. Thanks again to these folks for great work!

This is the second time we have used Web.com. The first time we did the site ourselves and this time Web.com is going to do the site for us. The Web setup call is very thorough and the facilitator's customer service skills along with her knowledge of the industry is second to none. She helped us through the process, giving us the peace of mind, knowing we are going to get a top quality business Website that people will know and love as our industry brand.

Terrible customer service. They will take your money and half-$#*! deliver on their word. Then, when you call in to complain NOBODY CARES. I've literally had to ask them to transfer me to someone that cares. Their customer service sucks, the SEO department is incompetent, tech support may as well be non existent. But the accounting/billing, those people are good. They never seem to fail when it came to taking the $100 a month out of my bank account. I encourage anyone that cares about their business' web presence to find a different host.

This company is awful. I cancelled this service over a year ago and just noticed they are still billing my account $42.95 and never canceled the account. I have never used this service, not even once. I overlooked this charge and must have thought it was for something else which is my fault. I asked them for a copy of the agreement I signed and they cannot provide one. They also cannot provide a history of the usage on this account because I have never used it. They won't let you speak with anyone in the finance department either. TOTAL SCAM. They took over $800 from me for absolute nothing. I thought I secured a domain name for a small monthly fee and never saw anything for $42.95?

Been paying almost $200 a month. Barely any hits on the site. They claim they work with Google & all those other big search engines, but we not showing up on hardly any & the ones we do show on, we are not anywhere near the top like they claim they could do. Won't help us get the right wording to get on top of the search engines since they claim what we got doesn't work. Also tricked me to signing up for a service I've been been for every month that turns out has never worked & they now say, since I agreed to the service, I can't get any money back, even though it has never worked. They take their charge at different times every month. They only make changes that is requested as long as u stay on hold on the phone. Any other request won't get done. I can no longer log into my own account. I never changed any log in info. But when I call to get back into my account, they won't help. Now, I'm stuck paying $200 for nothing. A service that doesn't work & a website that gets no traffic. It's a waste, not only of money but time on the phone, with a different person every single time to fix another issue that never gets fixed.