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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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As a complete novice in this particular area, John and Andrea made my experience comfortable and enlightening. I look forward to seeing my ministries new web site!
Thank You.
I could not have been more blessed today! Shannon and Erin are so sweet and very professional in helping me tthrough the process of creating my website. They were very knowledgeable and informed about my the things that I was unsure about. I couldn't ask for a better team.
They take their time to get it right. Thank you for having the greatest staff. They all asked the right questions and were very patient with us. They had good senses of humor which they needed to get through the process with us.
Working with Maurice M. And Erin B. Was a pleasure. Both were most helpful and patient while drawing out what my online business is all about and applying it to my Facebook setup. I thank them very much.
Wonderful working with Arthur and Cameron to get our website going. They both asked the right questions and were very patient with us. They had good senses of humor which they needed to get through the process with us! Well done guys!
Customer service is lost and today Maria assured me that there is hope. Took a lot of weight off my shoulders by being the professional al that my company needed her to be.
Thanks to Web.com for all the awesome help today in gathering all the details to build the first draft of my new business Facebook Page. Robin L (web consultant) was extremely professional and took the time to understand my business which will help in the overall campaign strategy. Thanks Web.com!
Best services ever received, agent was very knowledgeable, understanding, fast, and well spoken. Ten stars.
I contacted Web.com for help in setting up my business website. Thinking it was going to be a costly and daunting task, I was put in contact to Abigail. After listen to my concerns she was able to put together an awesome product that best fit my business needs. I so looking forward to working with Abigail on future projects!
I like loved how great Julie was she was professional and kind very understanding. I had a great experience she made me felt that we was a team and got me even more excited about my business.
Both employees that I came into contact with from Web.com clearly and precisely explained the services that fit my needs and also explained what happens next
Although our information intake session took longer than I expected, Maria was amazingly patient and willingly offerred her expertise while performing the initial stages for constructing my website. She walked me through each step and answered every question that arose! I can't wait to see my website after the finishing touches of the professional builders!
Jason Weir and Erin Barrington were more than helpful to me. I'm a complete novice in web design and content. I may know what I want and what I want to say, but they may it all come together. Ask for them by name! You won't be dissatisfied.
I signed up today to create my new web page Eddie black as well as Kevin B helped me they were great I would recommend them to anyone
While I could tell I was working with someone looking to make a sale I also realized she was working with me to make my new business much more likely to succeed. She was very helpful and made me feel like I was making a wise decision. I guess only time will tell!
My old site was hard to read, I hated it and paid $ thousands for it. Web.com built a beautiful site and after a few changes I requested I am totally thrilled. I recommend Web.com to all my friends with websites!
She was very patient and very informative... she went above and beyond her call of duty to assist me. I truly appreciate the time she spent helping me.
DeAnne was awesome she was so helpful and easy to talk to. She walked us through the process easily and even gave us some great feedback... Thank you
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB