NetritionReviews 21

It took several months to recieve my order. I never recieved any communication about the delays. I had to reach out several times and each time I was told it would ship shortly. I tried the online communication and asked for a supervisor to contact me and recieved absolutely no response. I then asked for a refund and no response. I actually though I had been scammed. Then one day last week out of the Blue I finally recieved my order. Customer service I guess no longer exist so me as a customer to you will no longer exist! I gave 1 star because it wouldn't let me give negative 10 stars.

I ordered refrigerated items and they arrived warm. I was told by customer service that it was my responsibility to refrain from ordering when it is warm in my region. They ask for customer feedback so that they can be better but are not willing to stand by their product or their shipping or their customer service response time. Will NOT order from them again.

It took me 3 weeks to get my order, and the sad thing is that I live pretty close by. Their customer service showed zero interest/empathy, I spent hours hoping to get an explanation and was not given one. Wouldnt reccomend.

Their vitamins are very good and effective, with them I feel better, and their prices are very accessible and shipping methods are fast too.

UPDATE
Customer Service contacted me and were Awesome. ‍They are resending Hoping this was a one time issue. As stated in original review. Prior orders all went fine.
So changing from two stars to 4-5

Original: Two boxes arrived. One ok the second a mess! The box w issues had 2 boxes inside. First box had pasta. One carba-nada bag open w crushed loose noodles in box. In same box one of two Nutriwell Spaghetti boxes punctured w loose spaghetti coming out! Oh and a living spider came out too!

Next box in package had 3 different bread products. No cold pack all active day 82 degrees w moisture( condensation) two on outside one inside.
The were squished inside the overcrowded box.
The Live Carb Smart one Net Carb bread. White was loose at bag opening w twisty tie loose w condensation ( inside) bag w 1/3 squished to half its size.
The next was Low Carb Gluten Free Bread Cinnamon w rasin. 82degrees wet outside snd 1/2 loaf squished
The last was low carb hamburger buns white so squished I counted only 4 rolls. Then I noticed one flattened roll so squished I did not see it at first. All were stuffed in a box w no cold pacs. I had ordered similar items of keto breads or rolls from here all came properly packaged in crush proof boxes w cold packs.
Oddly the other box was a styrofoam box cooler two cold packs. But my candy inc Gummy bears and jelly beans were in that. My expensive low card breads nothing? Beware
Do so called At 3:47 pm EST. Waited TILL 4:10 then I hung up redialed to hear they close at 4 pm. Nice to tell me and nice to leave me on hold‍
Then I had to write it all down on webpage which afterwards closed w no confirmation. Then this review In all I wasted over 1 1/2 hour and still have no idea what's up. Might have to redo all over again. More expensive and longer time spent than going to Whole Foods and a low carb store in person.
But hey at least the living spider was free
Video not supported from my iPhone even using this apps video feature. So I am enclosing photos. Note wet box from water. One load is damp the other has some blackish mold?

Netrition.com is a fantastic website that is dedicated to delivering healthy products to health-conscious people. They offer excellent deals, fast delivery, and a huge range of low-carb products. All shipment is well-packaged, and the goods are always as mentioned. It's so easy to find healthier food on this site, so thank you for this business.

I am a huge fan of the products, the reviewing ability on their site and I have had only positive experiences with them. They always package everything with care and I recommend the site to friends and family frequently!

I've been buying from Netrition for years and have recommended them numerous times to others. It is THE place to go for low carb food - they seem to carry just about everything and all at excellent prices. I've also purchased supplements that often beat Costco prices and I appreciate the thorough information Netrition provides (do check out their information section - so much great info). Reliable service, an easy to use website, great pricing and very reasonable flat rate shipping for smaller orders or free shipping for orders over $99.

I love this site and have been ordering from them for years. They have a huge assortment of all kinds of low carb/high protein/sports nutrition foods in addition to supplements, herbs and personal care products, all at really great prices and only $5.99 for shipping in the lower 48 states. I'm a low carber and thanks to this site, I've been able to replace some of the high carb foods I missed with versions that are much better for me. In addition, they sponsor a site called lowcarbfriends that has the most comprehensive and supportive low carb forum I've ever seen.