Albany, NY 12203, US
Website is easy to use and there's a good variety of products available. My VERY favorite thing though is your product analyzer search tool. I wish every online site that sells food products had something like this!
My nurse/nutritionist has given me this site with a code for a 15% discount and you are not accepting it. I wanted to order something that you deem needs a cold pack -- I thought the charge for that unwarranted. I was never charged for that at the other site I used.
you had what I wanted at a slightly elevated price, but still reasonable. Free shipping would have made it perfect.
First time user..I will tell you later about service...I got a "delivery confirmation" from Fed Ex Home but when I got home there wasn't a package for me. I called Fed Ex Home and customer service said they will look into it. I received my package the next day...I was concerned but, after I got my product I am happy...
Really like that Weight Watcher points are listed on the nutrition labels. Excited to try your foods.
Appreciate the organization of products into categories - made it easy to find what we wanted. Would like the free shipping at a more reasonable price point - i.e., $50 or $75 orders (especially for nearby areas like NYC)
Difficulty moving around website; after looking at list of items (eg: "day free") then placed an item in cart, didn't take me back to where I was in the list-- had to reenter search words. Also, surprised no Fat Free Miracle Whip.
Quick and easy. The option of holding the order off until after the weekend is brilliant, since the hot weather. Unfortunately, when I received the order, it had melted. This despite the great job packing the product and the ice packs provided. It was just too warm. I knew I was taking a chance as you did everything possible to prevent this. I'll just wait until cooler weather to try again, but as I said, you did everything possible to prevent this outcome. If I lived in a colder climate, it might have worked.
It was quick, easy and they had a product I never knew existed, so now, Lord willing, I'll actually be able to enjoy mac & cheese again, among other pasta type dishes! Thanks Netrition!
Website forgets everything you type in I had to do it over three times.
2. Had a 599 flat rate shipping coupon. Would not work.
Love the site, but the items are so good they are hardly in stock. Especially the pita chips and bagel chips.
Have always had good experiences on your web site. You have a very good managed site and easy to navigate.
Ok until I tried to use PayPal as my payment method and it never took me to the PayPal site to finish check finally just changed payment to a credit card
Great prices, great selection. Would suggest that when selecting an item that the quantity box default to “1” for an even easier ordering process. Also, possibly lowering the free ship limit. Depending on the shipping service and quality of goods purchased (that items are not expired or damaged) I’ll check her first for nutrition needs.
Customer Questions & Answers
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We are a retailer, not a manufacturer. Our "store" is our online website. We do not have any information about who else might carry the products. We carry thousands of products that you may have a hard time finding in a local store in your area. We do an excellent job with: A very secure environment for using your credit card Excellent prices Provide full product nutrition information and pictures Maintaining a huge variety of products Our large volume means quick product turnover so you receive the freshest products Keeping the products in-stock and alert you prior to ordering if they are not Shipment options and costs are known prior to placing the order Easy tracking of your shipments using the information in an email confirming your order Quick re-ordering by viewing your Order History Low flat rate shipping charge for your entire order in the 48 US states Overall top-notch service before, during and after the sale We would welcome your order and think you will be very pleased with our service.
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About Netrition (from the business)
In the beginning, Netrition provided largely bodybuilding supplements and vitamins. However, shortly thereafter we started offering a variety of low carb products. This was long before low carb dieting/eating went mainstream. And now that the low carb craze has died down, we are one of the last ones standing that are still providing a wide variety of quality low carb products for the serious low carb consumer.
While we have grown leaps and bounds from our start in the basement of a house, we have always maintained that small business mentality where management is an integral part of the daily operation and customer satisfaction is our number one priority.