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NetflixReviews 1,824

2.4
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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
280
value
278
shipping
113
returns
118
quality
259
Arizona
3 reviews
2 helpful votes
Follow Demetrius L.
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I love NETFLIX i will never have cable in my life as long as netflix is still running and if it ever shuts down i'll rally the entire country to protest in the streets until we get our most beloved and addictive thing back in our lives!

Date of experience: January 26, 2015
California
104 reviews
543 helpful votes
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I had Netflix for several years on my iPad before I switched to another movie site. Netflix had NO relatively recent movies at all. Neither does this other site. It was OK, but not impressive. It was just "OK".

Date of experience: January 25, 2015
Illinois
5 reviews
3 helpful votes
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I will never forgive their previous business tactics but they are crippling the tv giants which i love. I am very happy with whats provided and the layout is clean and helpful to navigate the an overwhelmingly large amount of content available.

Date of experience: January 24, 2015
New York
7 reviews
2 helpful votes
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Netflix is good but their predictions based on what I have watched doesn't always match. Although it is a good an affordable service.

Date of experience: January 24, 2015
Pennsylvania
5 reviews
1 helpful vote
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What would I do without Netflix? I actually stopped watching television after I subscribed to Netflix. I don't mind watching seasons late, being a busy person I find binge watching enjoyable. Although, the movie selection for streaming is not always so current, the DVD plan is current as well as affordable. The DVDs come in a speedy fashion, generally only a day. I will continue to use Netflix as long as it offers shows like The Vampire Diaries, Gossip Girl, Lost, X-files, and other shows I enjoy.

Date of experience: January 22, 2015
GB
3 reviews
4 helpful votes
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Watch everything from stargate, to Battlestar galactica, cant wait for the interview to be put on next week. Very very good purchase and well worth the time cost.

Date of experience: January 21, 2015
Texas
21 reviews
101 helpful votes
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Netflix has really improved. If they could get more current movies and more episodes of recent TV shows, it would be even better!

Date of experience: January 19, 2015
New Jersey
5 reviews
32 helpful votes
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Have so much fun watching movies on Netflix. They pay attention to what you watch, even let you rate the movies, and recommend what you might like.

Date of experience: November 29, 2014
India
2 reviews
2 helpful votes
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Wow!
November 8, 2014

Wow! What a site. Want to watch movies online then one must visit this website. You won't find any other option for this site.

Date of experience: November 8, 2014
Pennsylvania
8 reviews
34 helpful votes
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I love the convenience of Netflix. Their app was one of the first things I downloaded when I installed my new Smart TV. However, I had to deduct a star because I am constantly having an issue with the app starting up or my movies/shows playing. The bar loads half way and then I get an error message. I thought it was my connection to the internet at first, but everything else is always working as it should.

Date of experience: October 28, 2014
India
5 reviews
13 helpful votes
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Recently I have joined this site and they are providing good service. If you join this then you can watch any of the movies online but the only thing is that they are charging a bit from the customers. They are updating the movies every time. In my personal point of view I like this service very much.

Date of experience: October 27, 2014
Singapore
2 reviews
5 helpful votes
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I don't normally pay to watch movies online but the prices for rental DVD and waiting for the episodes on TV is just killing me! I finally made the plunge awhile back and it was worth it. Like one of the reviewers say, try to cancel in 2 months, they'll give you a discount or an offer you can't refuse. That's all I have to say.

With modern day internet connection speed what else do you need?

Date of experience: October 23, 2014
North Carolina
8 reviews
12 helpful votes
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I like this site alot, I only download movies tv shows etc. I find it to be good value for the money, and no commercials, yay! I use chromecast to watch it on my TV. I use the rotten tomatoes website to see if some of the shows are worth watching, as they do have a lot of junk movies.

Date of experience: October 20, 2014
India
5 reviews
3 helpful votes
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Very recently, I subscribed to Netflix reviews and I am having some nice time with it. I love it but I would have loved it more if it can present more online films rather than TV. I am looking forward to it more eagerly and tanks for Netflix reviews giving some fun last few days.

Date of experience: October 20, 2014
Illinois
4 reviews
53 helpful votes
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I'm subscribed to Netflix and I think it got the best deal when you want to watch movies. I started with the free trial offered by the site and it was amazing. Since then I got hooked to Netflix.

Date of experience: October 1, 2014
Illinois
3 reviews
5 helpful votes
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I love Netflix but I wish they had better online movies to stream, it feels like they focus too much on TV. However, I did watch Walking Dead, Breaking Bad, and Parks and Rec all on Netflix. Great deal for what you get for sure!

Date of experience: September 28, 2014
Virginia
5 reviews
6 helpful votes
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Not a really wide selection if you want to check out older classics. I usually find myself cycling through random movies hoping something will appeal, but it doesn't happen.

Date of experience: September 26, 2014
India
5 reviews
7 helpful votes
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Netflix.com is phenomenal for various reasons, not the minimum of which is their organization personality/ identity. I really this Netflix. It meets expectations incredible on my portable computer & on my Blue Ray DVD player. Additionally meets expectations incredible through Flixster. With Netflix, you are permitted to make a request rundown or a list of things to get of DVD's that you might want to request from Netflix. Netflix then sends the DVD's from the request rundown through postal mail through their transportation focuses.

Date of experience: September 26, 2014
Serbia
11 reviews
7 helpful votes
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Netflix is great
July 30, 2014

Netflix is great. If I feel like watching a movie I can turn on my laptop and instantly watch something. There are no late fees and no stress if you don't put the movie in the mail on a certain day.

Date of experience: July 30, 2014
Canada
9 reviews
25 helpful votes
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Netflix is the perfect boredom cure or if you're looking for a specific movie. It's very convenient and cheap, I use netflix more than I use my cable.

Date of experience: July 29, 2014

About the business

Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.


netflix.com
Founded in 1997
Los Gatos, CA, United States
+46