Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
Great for movies, but wish it had more movies for play now but great, for the family!
I finally joined the world of netflix, I love it! Sometimes the picture comes in fuzzy and it stops to load though which can be annoying when you're right in the middle of watching something.
I love Netflix. I have discovered so many new shows that I have come to love. Yes - I am about 1-2 seasons behind everyone else (because the latest seasons are not on the website yet.) However, for $9 a month, it is way cheaper than cable. If it were not for sports, I think I could convince my husband to get rid of cable all together.
Netflix is a good site. It's nice to watch movies and other shows here.
Great shows although they should limit how many episodes you can watch at one time as I can't seem to leave the house lol
Simply awesome. They may not have everything, but there is plenty for a standard-issue layabout like me and more than a productive member of society could ever take in.
Netflix is terrific for being able to watch tons of different movies and television shows. The website provides thousands of different titles ready to watch the second you give the command. My one issue with the site is that not all videos can be streamed, which is a real bummer if one has to wait a couple of days to watch the movie that he or she has ordered. Due to this, I give the website four out of five stars.
Netflix is the best! And now with their own content! House of cards is the best show!
Very cool site, much better than Hulu.com. Sure they both don't always get the newest movies, but for $7.99 a month you can't beat it!
Good service, everything is great using a computer, however when using a smart TV. There are major limitations to the APP, Not as user friendly as a normal computer.
Easy to purchase and good streaming. Need to update their films and add more variety though. Other than that it is a great site
Just reactivated my Netflix account, it seems my $7.99 turned into $9.19. Now granted that's still reasonable and I know taxes are high but there's not $1.20 tax on $7.99. I hate to be lied to.
This is pretty sweet site, however hulu.com is better though!
Netflix.com is really cool, only downer is that they sometimes do not have the newest of movies to stream live.
Love that I can watch full length movies on my iphone and it even makes suggestions for me.
Love their streaming, which is basically all I use, now. Not so in love with their DVD shipping. I have waited an unbelievable four weeks to receive one particular DVD, part of a series. Without it I can't watch the rest of the series. I keep getting the wrong DVD.
The feedback options on the website are extremely limited.
Finally - the reviews on the site used to be helpful, because you could see reviewers' profiles and see if they had similar tastes. That's gone, so the reviews - out of context - are virtually useless.
Looking forward to more streaming options so I can ditch Netflix.
Excellent quality streaming with a great range of tv series and films alike.
5 Stars!
I love this site. It has many movies old and new. I like the blueray disc rentals because the quality is great. I like to stream lost and BSG.
I think netflix is a big disappointment, they took off 2 shows I liked and I get the feeling now when I call customer service I am being lied to; I looked at another review and it said they wished Showtime and Sony would come back I agree. Why then when I called to ask about them adding the later color Outer Limits like HULU has did the rep. Tell me yeah that's a good suggestion we'll try to get it; how can they if Showtime is finished and I put a review on a great movie site and they just took it off! Also a series I liked is missing several episodes from about 6 seasons.
I used to get DVDs sent to me in the mail and I'd watch a movie every single day. Then I didn't have time to do that any more and I moved solely to streaming. I enjoy watching films on my Nook HD more than watching it on my big TV.
I watch something every night on Netflix to wind down. I dont' have a lot to read at the moment, so that's my book in bed before I sleep. Watch a bit of Netflix.
What I really like is that it suggests films and TV shows based on my ratings of hundreds of films and TV shows. And for the most part it's correct. I know that some people dislike being read like that by the Government or email ads or whatever it is, but I don't mind. It makes it easier for me to pick what I'll watch.
Netflix is one of the few things I really, really like online. It's inexpensive and worth the money to have it.
I'd recommend anyone that loves films and TV shows to sign on up.
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Streaming Movies Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members