Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
I don't like the fact that some of their older movies you can only rent on dvd, but hey. I can't complain when their selection for streaming is so big as it is, and it's Sooooo cheap.
I did away with my tv and the cable company with their high costs. Now I can watch what I want when I want. There are many movies I've never seen and tv series I missed available at any time of the day!
Of all the movie streaming services, Netflix continues to be our top choice. They have a larger selection than others. The library satisfies needs for our younger children as well as teens. They have begun producing their own shows including House of Cards which is excellent! Netflix has continued to update and improve the user interface (though your experience will vary depending on which device you use). The service is device friendly, working on tablets, game systems, phones, etc. We rarely experience down time from them. Years ago we used the option to rent actual DVDs/Games through the mail but have since discontinued that option. I do believe however, as of 2015 it is still available. They're not the only service we use, but in my opinion, it's a great bang for your $7.99/month!
I've been a subscriber for years. Plenty of choice for movies and television shows you can watch from the comfort of your own couch with a low, affordable monthly subscription fee. Visit website for more details.
They are okay thy need to release tv shows and movies sooner you can go to hulu and see them a week prior to Netflix release
I love Netflix! I feel it is great value for the cost. Netflix is more movie oriented that it is TV show oriented and that is fine by me. If I need my fix of favorite current TV shows, that's what Hulu plus is for.
My day is never complete without surfing your web! Very good stuff!
Lots of film and documentaries to watch, and i love the nordic noir stuff on :) complete google tv eyes
Price raise and service cutbacks relegates to being in stiff competition with less known black market internet streamers. Why pay for commercials when you can have them pay for you?.!
NETFLIX IS AMAZING! AN ENORMOUS LIBRARY OF MEDIA INCLUDING; TV SHOWS, MOVIES, DOCUMENTARIES FOR ONLY $8.00 A MONTH.
EVERYONE IN YOUR FAMILY CAN SHARE ONE ACCOUNT WITH ONE PASSWORD AND TAKE IT WITH THEM WHERE EVER THEY GO; DORM, CAMPING, VACATION WHERVER THERE'S A WIFI CONNECTION.
THEIR SELECTION IS SO GINORMOUS YOU CAN EASILY USE IT TO REPLACE YOUR CABLE, BUT YOU'LL STILL NEED WI-FI.
I'd give it a 5 if it weren't for Canadian content being limited! Still an awesome product!
My life revolves around netflix! LOL i love their original movies! I do the streaming and the dvds in the mail. Have only had three problems in 16 years. That is pretty great, i think! And their customer service could not be more helpful!
You get what you pay for you feel like you've seen everything after a few month
Would like to see some newer movies and tv shows on here. Love the netflix original shows
Netflix is a great tv and movie site. So many selections to choose from you will never get bored. The price per value is a great bargain. I also enjoy the option of requesting videos through the postal. Also online i can rate titles so they can better suggest selections they know i will just love. What more can you ask from a company? I completely adore this company.
Netflix changed my life! Started watching so much more cool stuff. I think the price is right on too, I love the exclusives such as bojack horseman! Keep up the good work guys.
I've had Netflix longer than I can remember. Every now and then they throw some good movies on there. Also they have some classic shows you can binge watch during snowy or rainy days.
When you have a shared account, you can have different profiles for each person you share with. However, everyone has different tastes and the technology still isn't updated where each profile can have their own tastes. I know it's extra leg work and if someone really wants their own personalized Netflix then they should just have their own account. Or they can offer that feature at a slightly higher price for families that share accounts.
The streaming is the only option that I use on Netflix. I just can't trust myself to efficiently send DVDs back at a reasonable time.
Overall, more recently Netflix has stepped up their game with the addition of Friends and The Interview. If they continue to negotiate harder for better movies and shows, they can get to 5 stars.
I like my netflix but I wish they had more to choose from. Some titles can only be watched if you have dvd sent to your house, like True Blood. I have streaming so that title is unavailible to me.
Netflix is excellent you can't beat the price of under $10 to have huge assortment of movies.
Was able to cancel my cable because of you guys Thanks
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members