business logo of Netflix
How would you rate Netflix?
grey star
grey star
grey star
grey star
grey star
Argentina
2 reviews
5 helpful votes
Follow Alejandra S.
Unfollow Alejandra S.
Send Message
Share Review
Report Review

I do enjoy Netflix, but sometimes the reduced content on my country gets me mad. When I travel to another country there's plenty of series and movies, like 50% more, I wish the service here was better.

Date of experience: March 2, 2018
Canada
2 reviews
0 helpful votes
Follow David L.
Unfollow David L.
Send Message
Share Review
Report Review

I have had the $9.99 sub and was occasionally overcharged for it a few times. But in the end I managed to get my money back. The limit on the number of devices you can connect to your account is infuriating. There are still a few good shows I occasionally tune in to, but I do not know if I am going to be spending on Netflix any longer with how things look lately.

Date of experience: October 26, 2023
Massachusetts
1 review
0 helpful votes
Follow Bradley K.
Unfollow Bradley K.
Send Message
Share Review
Report Review

Netflix, just like other companies, only cares about money and not their consumers. They constantly increase costs without any benefit to the consumer, which in turn makes it easier for the rich and wealthy to benefit more.

Date of experience: May 26, 2023
Georgia
29 reviews
102 helpful votes
Follow Olivia M.
Unfollow Olivia M.
Send Message
Share Review
Report Review

Netflix
September 25, 2010

Netflix. What more can be said?;-) If you can spare the 8 to 10 bucks a month, they're definitely worth it! I love that not only can you receive DVDs in the mail, but now with your monthly plan you can get unlimited streaming on your pc or tv too. If you've never tried Netflix, they usually offer a free month to new users. You can cancel at anytime.

Date of experience: September 25, 2010
Arkansas
1 review
0 helpful votes
Follow Destiny H.
Unfollow Destiny H.
Send Message
Share Review
Report Review

Netflix is crap
January 22, 2016

Me and my family hate netflix. It is not a good movie site to spend money on. They only have movies that been out years ago. Only some things are new. They need to put more movies on there or they won't have much customers paying for netflix. People are starting to go to Hulu. Spend your money there because people are looking for War Room, The Perfect Guy, Ride Along 2, and other movies. Everyone switch to Hulu now to save money. Netflix are taking our money and not doing nothing good with it.

Date of experience: January 22, 2016
GB
11 reviews
8 helpful votes
Follow Robert T.
Unfollow Robert T.
Send Message
Share Review
Report Review

I don't need TV anymore
October 10, 2019

They have so many shows and movies, new and old. The most importantly - they're all high quality. It means I can watch anything on my big screen and it almost feel like I'm in a cinema. Of course sometimes I miss some movies from the past which they doesn't have but look at the bright side: I can always watch something new! Price is outstanding too. Doesn't hurt my credit card too much and it's well worth it.

Date of experience: October 10, 2019
Georgia
3 reviews
0 helpful votes
Follow Jane M.
Unfollow Jane M.
Send Message
Share Review
Report Review

Amazing
January 25, 2018

Netflix allows me to enjoy my travels and down time. There are so many different genres for my to pick from. The new download movies update is very useful especially when I'm in situations where there is no internet connection. I recommend this app for everyone, it is non-expensive and very entertaining. 5 stars Netflix Keep It Up!

Date of experience: January 24, 2018
Wisconsin
1 review
0 helpful votes
Follow Anne S.
Unfollow Anne S.
Send Message
Share Review
Report Review

DVDs
May 24, 2017

I am a long standing Netflix member and have usually loved their service. However, for the past 8 months, most of the movies I order have a "short wait". I have been waiting for "Allied" since Feb, it is now May. I can get most of the new releases quicker from my public library. I am in a rural area, so streaming is slow and I cannot get cable, therefore DVDs are my best option. Customer service gives me a run-around. They simply are not providing the quality service they have in the past.

Date of experience: May 24, 2017
California
3 reviews
16 helpful votes
Follow thomas t.
Unfollow thomas t.
Send Message
Share Review
Report Review

What else can I say? My account is cancelled and they continued to charge me anyway. I have to dispute it through my credit card company. I don't care how good or bad the shows are... definitely watch Netflix... watch out.

Date of experience: July 26, 2017
Illinois
9 reviews
4 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Send Message
Share Review
Report Review

So much great programming - can't believe the Netflix originals are as good as they are. Highly recommend getting a subscription - we just keep finding more and more. Now, add some more Classic Movies that rival TCM and you get six stars!

Date of experience: February 1, 2017
Kuwait
2 reviews
5 helpful votes
Follow Adam C.
Unfollow Adam C.
Send Message
Share Review
Report Review

Multiple glitches always preventing netflix from working and you spend countless hours trying to repair. Customer service has no idea and no authority for refund or realistic discounts. Sending you to the tech guys leads to more hours of wasted time as they have no idea what there doing and have yet to fix a single glitch. Stay away from netflix, their movie/tv categories suck anyway

Date of experience: July 18, 2019
California
8 reviews
20 helpful votes
Follow Heather G.
Unfollow Heather G.
Send Message
Share Review
Report Review

I like the user profiles, my list, 'because you watched' suggestions and that you can pause, turn off the TV and resume later. Hulu Plus makes you start from the beginning and adds commercials. Netflix has no commercials. But after only 5 months with only Netflix for moderate TV watching, I'm running out of things to watch. Oh, and they are 1 to FOUR seasons behind on network series shows.

Date of experience: October 1, 2015
California
10 reviews
31 helpful votes
Follow Brianna L.
Unfollow Brianna L.
Send Message
Share Review
Report Review

My family has been using Netflix for at least the past 10 years and it was what initially replaced cable for us. I have become a huge fan of many Netflix produced shows such as Stranger Things, Black Mirror, Easy, etc. I also love being able to binge watch multiple seasons of other shows with zero commercial interruption. I really don't see a future where I am not a user of Netflix.

Date of experience: May 22, 2018
New Mexico
13 reviews
156 helpful votes
Follow femmemuscle a.
Unfollow femmemuscle a.
Send Message
Share Review
Report Review

I miss my Netflix!
January 15, 2016

I have to do a LOT of traveling. Believe it or not, there are some folks that still like the little red envelope showing up in the mail box.

Also, i noticed that watching movies on a CD? It just has better sound and visual quality than streaming.

Now that i have to travel quite a bit? I really miss Netflix. Also? Whenever i would have a problem with a CD - sometimes it would wind up at my neighbors, or the streaming online movie? Netflix resolved it.

The customer service was always AWESOME!

Date of experience: January 15, 2016
California
6 reviews
15 helpful votes
Follow Frank E.
Unfollow Frank E.
Send Message
Share Review
Report Review

Surprisingly good!
December 22, 2015

I'm not easily pleased, but Netflix impressed me for the value I received for only $8/mo. That is or was their cheapest plan. When I lived alone it was a reliable TV companion. I don't give 5-star reviews.

I watched a few entire fascinating TV series. Movies were not as hi-Q for my taste, but great value, and Netflix thoroughly destroys Hulu and Crackle for commercial-free streaming video.

Date of experience: December 22, 2015
Washington
67 reviews
1003 helpful votes
Follow Melinda L.
Unfollow Melinda L.
Send Message
Share Review
Report Review

I had Netflix a couple of years ago, and I thought it was great. Now it is horribly fey. They have nothing to watch (that I am interested in anyway) except the few good films I have already seen. I have been bedridden since December, so being entertained is important... and with Netflix, it just isn't happening. I was going to cancel my subscription a couple of weeks ago but forgot... Thank you SiteJabber for reminding me.

Date of experience: April 2, 2015
Honduras
7 reviews
3 helpful votes
Follow barbera a.
Unfollow barbera a.
Send Message
Share Review
Report Review

Really love the Netflix app they have so many great Picks of movies and t. V my favorite t. V series. I really enjoy using Netflix after a long day off work i can just come and lay down on my bed turn on the. T. v and watch Breaking bad, Orange is the new black or sons of anarchy on netflix they have all season. Even the latest movies that have been released classic movies and new releases movies. This is my favorite dates on saturday night with my boyfriend or sometimes my close friends we kick it at home order some wings and some pizza and have a girls chill day.

Date of experience: October 17, 2016
Arizona
16 reviews
51 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Send Message
Share Review
Report Review

Great VALUE
February 12, 2017

It does not have everything you are looking to watch, but it has an awful lot to choose from. For 9 or 10 dollars the value is tough to beat. Amazon Video is almost the same, maybe a tiny bit better, but you can't go wrong getting Netflix.

Date of experience: February 12, 2017
Arizona
1 review
1 helpful vote
Follow Jessica F.
Unfollow Jessica F.
Send Message
Share Review
Report Review

Great
November 22, 2016

Really love the Netflix app they have so many great Picks of movies and t. V my favorite t. V series. I really enjoy using Netflix after a long day off work i can just come and lay down on my bed turn on the. T. v and watch Breaking bad, Orange is the new black or sons of anarchy on netflix they have all season. Even the latest movies that have been released classic movies and new releases movies. This is my favorite dates on saturday night with my boyfriend or sometimes my close friends we kick it at home order some wings and some pizza and have a girls chill day.

Date of experience: November 22, 2016
California
1 review
0 helpful votes
Follow Julia M.
Unfollow Julia M.
Send Message
Share Review
Report Review

Constant crashing
July 30, 2023

I've had Netflix since it came out and can NEVER watch it anymore cause the app refuses to work. Constant crashing. Always telling me a title isn't available. I've been watching more Hulu cause at least that app works. I can't ever enjoy the shows I used to watch cause the app is so slow and crashes as soon as I think I got lucky and got it to finally work. What am I paying for exactly? I also don't understand why it's been so long and these issues are never fixed. Makes me wanna just cancel.

Date of experience: July 30, 2023

Overview

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
280
value
278
shipping
113
returns
118
quality
259
+46