Patricia R.

I would not have had the opportunity to find out how great their customer service is if there hadn't been a problem. Their rep delivered the flowers I ordered for a very sick friend and within a day they had basically died. When I called at first the rep didn't know what to do, but she went above and beyond to get replacement flowers delivered to my friend, who is far away from me, the same day. The flowers were great but the rep going out of her way to get those flowers out made the difference. My friend has passed on now, but I won't forget how responsive they were in making his day with a fresh bouquet. Thanks.

Very good with returns and refunds - very happy with their customer service ethic. Have never had a problem with a return and Prime orders are always shipped very quickly.

They are not the Kmart they used to be, but they serve a niche in our community for lower income folks. I think their prices are good for most of their items. Selection not so good, but depends on how picky you are. Good value and variety.

Great experience, they've got a great selection to choose from. Glad they have free shipping - that way I can figure out what size shoe I need in which style. Just can't always predict it so their return policy rocks!

I just don't like going to my local Costco which is an extension of a busy mall. There is very little parking near the store and it is ALWAYS full. Don't go anymore because of the parking issue.

So much great programming - can't believe the Netflix originals are as good as they are. Highly recommend getting a subscription - we just keep finding more and more. Now, add some more Classic Movies that rival TCM and you get six stars!

I like the idea of Bed Bath & Beyond but too often I cannot find what I need. They have what seems like an odd assortment - it's not really a go-to store for anything and they need to consider the inconsistency of their offering. Pricing is high and I never remember to bring my coupon.

I like to purchase from Travelocity but sometimes their system runs so poorly that I can't get an order placed for an hour. Very bad systems management - their customer service call in number is staffed with poorly trained staff.

Wish they offered free shipping on returns, especially with shoes. Sometimes you don't know how they will fit, and it costs you up to $10 to return.