Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
I am a Netflix guy. The only thing that would make it better is if you could watch other channels like the competitors are doing now
Has a lot but much that I search for cannot be found.
Netflix has replaced my cable television. I absolutely love it! In my four years of using Netflix, we have had exactly one issue. And that was because my husband didn't understand that changing our plan would cost us way too much money. When I called to have them fix it, they put it back the way it was right away. I couldn't ask for a better company!
Netflix sucks!
[1]The internet transmission stops on average every 60 seconds and then you need to wait about 2-3 minutes before it continues.
[2] When it returns, half the time it returns in the wrong place.
[3] In most movies it actually can't even continues and it drops out in the middle of the movie.
"Horrible" experience!
Love the selection of TV shows, movies, documentaries and more. I use the online service. There's more than I can watch in a lifetime. And I don't have to pay for Cable TV!
You have to join BOTH halves of their services to get the best service from Netflix, and it kind of sucks. If you order just the streaming side, you get lots of TV series and some movie However, the best movies almost always return with the notice that it's not available for live streaming. For access to those, you have to pay for the DVD/Blu-ray exchange to have the title mailed to you. Then you wait, get your movie, watch it, and mail it back before getting another. There is no instant gratification, and it's inconvenient.
I really love using Netflix! The only complaint I would make is that they have a small variety of shows at some points. There movie selection is fabulous though.
I LOVE Netflix, it had lots of stand up comedy and original series and movies and TV shows I want to watch, it is brilliant!
I have had Netflix for 3 years now and I am loving the experience. I especially like that they are getting more shows sooner. I like the array of family and kid friendly shows.
Just like any other internet based service they have their problems, but they are minimal.
I love netflix. I have insomnia so Netflix comes to rescue spend my whole night with it :P
What a joke. No selection of, you know, movies. If you like old, out-of-date tv shows and movies that never quite made it to the theaters, then this is the movie rental service for you!
Nothing but positive things to say about Netflix. I currently pay to have 3 dvds out at a time but occasionally they send a fourth one that I've been waiting a long time for. Exchanges for damaged discs are done very quickly. Very, very happy!
Not as much content as I would like, but I love being able to go through a season so quickly. I get frustrated when a series disappears without notice.
I've used both the streaming and mail programs Nexflix offers and love them both. We've been using the streaming subscription for almost two years now. Even on slow connection days the video will stream; you may have to take a 10 or 15 minute break to let the video buffer but it's worth it to stay in and have such a huge collection of movies to watch. We do also get the DVD's delivered because most of the new titles are not available via streaming (in fact it's pretty rare that they are). We love Netflix's flexibility and options; they work really great with our families needs.
Love this app! Suits my family well! I just wish it had more TV series from nz and oz? But apart from that it is the only app so far to never disappoint!
The only issue is how current their movies and recent programs are.
I live remote and don't have tv but can get internet. Go Netflix!
The show selection sucks, the player is buggy as hell, and that timing out crap is the most useless feature of all. I subscribed simply to cut cable and now I truly regret it. I have already looked into alternative services and am waiting for any of them to be half-competant so my viewing bar may raise 5-6 fold. Come on stand alone HBO go... I'm waiting!
I availed it's services. Services and database of show are good but rates are so high. I hope they will think about it.
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members