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Tennessee
9 reviews
14 helpful votes
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Netflix Is Geat
October 20, 2015

Netflix, just keeps getting better and better. I have the online version of Netflix and love it. So, I can just imagine the movies being sent/mailed out. The people who have the movies sent to them, have a wider and better selection of movies to watch. However, I'm quite satisfied with the online "line up" of movies. If you love movies and TV series, documentaries and lots more, you will love Netflix. They even have movie icons that you can create for each family member, that way each family member can keep track of their own movie selections. I can't do nothing but highly recommend them due to my personal experience. I love them.

Date of experience: October 20, 2015
Illinois
3 reviews
1 helpful vote
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I've had Netflix since 2009, and have been for the most part happy with my continued subscription. It's well worth the cost and with it constantly updating and expanding you don't have to worry about it falling behind the technological curve. The issues with netflix are that the good titles that everybody wants to keep seeing are the ones that most often are taken off and unless you can watch any movie for the sake of watching a movie the selection of worth while shows and videos run out rather quickly creating a rather accurately described "show hole" where there is nothing new to watch. The exclusives are without a doubt amazing though and with them constantly being produced it can go without being said that netflix is definitely worth if for just the exclusives alone.

Date of experience: November 13, 2016
Oklahoma
10 reviews
21 helpful votes
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It's the best streaming online video option available right now. It works great. The que is the best, and it doesn't have enough competition right now. Well worth the $8 for streaming. I will probably be cancelling my dvd service with them with the rise in price, but I will def. Keep my streaming service.

Date of experience: July 24, 2011
GB
1 review
0 helpful votes
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No account sharing
July 1, 2023

Aren't allowed to share an account anymore so now it's an additional £10.99 a month for each user. The whole website is an absolute scam, they don't care at all about their customers nor their writers. They cancel all of their good shows, not worth paying for at all!

Date of experience: July 1, 2023
Kentucky
4 reviews
0 helpful votes
Follow Kathy R.
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I don't use Netflix as often as I did when I first got but it is still a good value for your money. They recently went up from 8.50 to around 10.00 but it is still a good value for all the movies and tv shows available.

Date of experience: July 6, 2016
Pennsylvania
1 review
0 helpful votes
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I have a 35 acre ranch in Texas I have a game room separate from my house so I have two different IP address. Netflix won't let me watch my TV in my game room and my wife watch Netflix in the house because they think we are stealing. They want me to pay more to use two different IP address. Even though the representative told me on the phone is for a single household. I informed her it is a single household. My game room is separate from my house and the internet doesn't reach so I had to have another router out there. I deleted Netflix I won't deal with this I have been a customer for over 20 years. Hulu is the way to go. I will stay loyal to Hulu cause they told me they understand my situation and won't charge me any more.

Date of experience: December 22, 2023
Michigan
23 reviews
99 helpful votes
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I have had Netflix for 3 years now and I am loving the experience. I especially like that they are getting more shows sooner. I like the array of family and kid friendly shows.

Just like any other internet based service they have their problems, but they are minimal.

Date of experience: November 16, 2015
Maryland
5 reviews
6 helpful votes
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Fabulous!
February 8, 2016

Love Netflix, this is better than subscribing to cable! You will have plenty to choose from! Can use on phone and computers. You will not regret this purchase! Check out for free for one month and you will be addicted!

Date of experience: February 8, 2016
India
5 reviews
7 helpful votes
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Netflix.com is phenomenal for various reasons, not the minimum of which is their organization personality/ identity. I really this Netflix. It meets expectations incredible on my portable computer & on my Blue Ray DVD player. Additionally meets expectations incredible through Flixster. With Netflix, you are permitted to make a request rundown or a list of things to get of DVD's that you might want to request from Netflix. Netflix then sends the DVD's from the request rundown through postal mail through their transportation focuses.

Date of experience: September 26, 2014
GB
7 reviews
196 helpful votes
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The service is brilliant, but compared to the american version we here in england hardly get anything, half of the series' are missing which means you can watch 1 and 2 but to watch the 3rd or 4th series you have to go elsewhere to find it. Seriously need to update your library netflix!

Date of experience: February 14, 2016
South Africa
1 review
0 helpful votes
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Netflix App
August 4, 2023

The Netflix app has alot of issues. I restart my phone 3 times yesterday and still didn't work. I even went on the play store to update it thinking maybe it is an old version but the movie still would not play. So had to go to the Disney app to watch something. But what if i didn't have another option? All the movie apps on my are playing besides Netflix. Showmax, prime and disney all good. And this is the dynamic of Netflix while watch an interesting series if you pause to go get something to eat it refuses to play. Please assist with the development of the app. Thanks

Date of experience: August 4, 2023
New York
76 reviews
293 helpful votes
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AWESOME!
July 28, 2011

AWESOME! Be aware though that netflix will be changing their membership plans soon. I used to subscribe for the streaming and one DVD out at a time. I cancelled the DVD part of the deal and now just receive the streaming through my Wii machine and my son's Xbox 360. They offer great movies and tv shows in all categories... granted they aren't always the newest movies but who cares-that's what redbox is for. I also think Netflix eventually wants to get away from the DVD biz and become strictly a streaming type biz and this is why they are changing membership fees. I'll keep you posted...

Date of experience: July 28, 2011
India
2 reviews
1 helpful vote
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Netflix and chill!
May 14, 2018

I had tried netflix a few years ago, but it didn't last very long. I quickly watched everything that was there and had no more titles to watch. I renewed my membership again 6 months ago and I have to say I was very surprised. OMG there are so many movies now on netflix. They even have, like most of the popular TV shows. I'm trying to get into the documentary series now.

It is also reasonably priced. The only annoying thing, is I can't manually select the resolution. The netflix algorithm automatically selects the resolution. It gives me the best reolution based on the internet speed. Most of the time it's okay. But sometimes, they mess up and I have to watch like 5 minutes at a poor resolution, while the algorithm figures out the speed, i guess.

Anyway, that's only a minot complaint, overall, pretty great.

Date of experience: May 14, 2018
Texas
2 reviews
12 helpful votes
Follow Muralidhara S.
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Netflix removed all the review hoping that you would watch a movie without having any idea how good it is. The removed IMDB rating first and that was not enough for them, they removed all the user review.
They think that subscriber would watch blindly any ugly movie they can launch. It was a stupid idea.
I quit about a week ago.\

Date of experience: September 8, 2018
New York
3 reviews
11 helpful votes
Follow Michael H.
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I have been a netflix customer for a few months, and i feel like i have seen all the good movies and theres is nothing good left to watch. I would recommend trying HBOgo or Hulu to my friends instead of netflix.

Date of experience: July 14, 2015
India
5 reviews
0 helpful votes
Follow Amanda F.
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The best streaming service currently available. The only one it competes with to me is Hulu, and Netflix's UI, customer support, and pricing (not to mention lack of constant ads) leave Hulu in the dust. Hulu may have some TV shows that Netflix decided to get rid of, which, to be honest is why I still have it. But Netflix is the superior streaming service. If I didn't receive Hulu for free, I would definitely subscribe solely to Netflix.

Date of experience: October 17, 2017
Virginia
6 reviews
7 helpful votes
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Mostly ok
November 27, 2017

Would be nice to see old movies shown again, but ya gotta rent them on a c d. Don't like that. You should be able to view what you like, BUTTTT u wouldn't pay the fee for da disc, generally speaking good.
Have a pretty good mix of movies.

Date of experience: November 26, 2017
Illinois
1 review
16 helpful votes
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Netflix need to inform viewers when a movie is not in english. On many movies the english title leads one to think its an english speaking movie, but when the movie starts we discover its not english. If the movie is in a foreign language then please put the title in that language. Also another rating is needed to show if the movie has same gender sexual scenes.

Date of experience: July 13, 2020
California
12 reviews
43 helpful votes
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We have had a Netflix acct. For approximately 10 years. At first we just received the DVD's through the mail... then we had both streaming and the DVD's. Currently we only have the streaming as it is harder to always find the time to watch a DVD and get it back to them within a month. I love the streaming as I can get really wrapped up in a Series like Breaking Bad or Dexter. I have watched all 5 seasons of Breaking Bad in approx. 3 weeks. We have a TIVO which we stream through. The streaming is flawless with no lagging. You can't beat the price especially compared to our Comcast expense each month. We have seriously discussed getting rid of Comcast and just streaming shows when they are available on streaming. If you've never tried Netflix... I would highly recommend you give it a try. There's plenty to watch without paying an arm and a leg each month.

Date of experience: March 9, 2015
Florida
1 review
1 helpful vote
Follow Cris W.
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Netflix offers the worst of the worst when it comes to movies! I don't even bother watching movies on Netflix anymore instead opting for Amazon which has a way better selection. The only thing Netflix is good for is catching a good series and watching it from start to finish, which I really enjoy!

Date of experience: February 17, 2017

Overview

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
280
value
278
shipping
113
returns
118
quality
259
+46