I was a little bit hesitant from ordering from this website at first because of the bad reviews and late shipping. But I ordered a black dress for my homecoming next month. I ordered it around the 19th of September and it came between the time frame it was expected and I was very pleased. The dress fit perfectly and I will definitely be ordering from this site once again. Also if you ever buy a dress, make sure to always measure yourself on the size chart so you can get your exact size!

This website is amazing. It was recommended to me by a friend i purchased a few dresses and a top. All really nice quality delivery was very quick and very reasonable price. I returned the top as it didn't suit me and i was refunded within a week. So happy i sent a couple of items back to plt the same day and im still waiting to hear back from them. I love that they do free returns aswell. I've purchased the next day delivery for a year will defiantly be ordering again.

Customs and duty fees are disgusting. I ordered a trench coat and a dress which came up to roughly $170. That was already super expensive. I had to pay $70 more for customs and duty charges. It's not worth it if you are outside of the US. The jacket is beautiful, but the dress was such poor quality, and the size was horrendous. Shipping was quick, took 4 days. This website is super over priced, only bought the jacket because it was impossible to find one like it in stores. Only bought the dress to receive free shipping (Free shipping over $150 USD).

My payment wasn't going through on their website or app. It was not accepting my amex for some reason, the website gave an unspecified reason. It was not due to my amex as I had plenty of available credit and all info was put in correctly. I also checked with amex and they said it was on the sellers end, they were not rejecting. I contacted customer service several times only to be put off 24,48 hours...then 72 hours. Still no answer they said they would escalate to the proper dept. I never heard back and after 72 hours asked what was going on. Their answer was nobody else had the problem. Nothing more...no interest in figuring out what the problem was. I will never spend my money with them especially due to the complete disinterest in my business and they rude poor service from their "customer service" people.

I have also been a loyal customer of nasty gal until my last purchase online, my orders from Jan has still not arrived. I have contacted them and had no reply and I am out of pocket for shoes $200 nzd that have yet not arrived of a 2 week delivery. It's now been 2 months with no reply. I have also never had my bank account details compromised until I made this purchase, the co incidence in un canny looking at the rest of other people's responses. I have had 69 attempts of someone attempting to steal from my account in nz from the purchasing country. Do not trust!

NastyGal should not have all the negative reviews that they do.

5star Shipping: I ordered on Friday (paid for 1 business day shipping) received it Monday afternoon. Also, I live in Ohio so I am in the U.S. if international shipping was a problem, I can't help you there.

5star quality: I bought four crop tops and they all fit true to the medium size and are great quality. I also ordered an iPhone 5 case and Mac lipstick, which are both nice; I mean as good as a phone case and makeup product will be.

5star Value: Each crop was around 30 or 40 dollars & I'm happy to say I believe I got my moneys worth. Reasonable pricing for the each item.

This is my first time ordering from NastyGal and I'm now a loyal customer. I really don't understand the problem others are having, for my experience was very pleasant. They get my thumbs up and I totally recommend them.

This was my first time ordering from Nasty Gal and I'm very impressed. I placed an order for the "Just Ride Vegan Leather Pants" in red on September 20th and they just arrived this afternoon (September 28th). The size 6 fit true to the sizing chart... With leathery fabric, you're better off buying a bit bigger because they don't stretch at all. That being said, the waist band is a little roomy so I'll probably take it in an inch.

Overall I'm very pleased with the site and product and will definitely order again :)

I ordered a pair of shoes online with the status staying it was "preparing to ship" for a week. Just to find out that the order was cancelled because "by the time they got to my order my size was out of stock" however when I called the day before, they told me it was boxed and ready to ship by 4pm. They cancelled the order without notification or ANYthing! They didn't give me anything for it either. Horrible communication and customer service.

Correct items in my order had deodorant stains on them. The main item I had placed the order for was not in my package, and I received a wrong item instead. Customer service told me I had to wait until the item was shipped back to get a refund and I would not offer to send me the correct item. Very disappointing, do not recommend this business.

This website is a $#*!ing nightmare to navigate. The sizing charts are so useless, don't even bother with them. If you order something in a small be prepeared to receive anywhere between a regualr size 2 - size $#*!ing 8. Also don't be surprised if your items don't look ANYTHING like the photos. I ordered jeans off here because in the picture they were purple and I had been looking everywhere for jeans of that exact shade to match a purple jean jacket I had purchased. I wasted 45 dollars on these 'purple' jeans just to receive regular washed blue jeans in the mail. If I wanted plain blue jeans I would have gone to urban outfitters or some $#*! and gotten them for 12 dollars. $#*! this website, if you wanna order clothes online check out Romwe or Dollskill, they are upfront about what their products look like, and their value for money is great. This is overpriced crap, terrible quality.

I did my first online purchase and bought two dresses. I was so excited but one dressed wasn't how it looked liked in the picture and the other dress was simply too big. The sizing was my fault though. It is pricy, but the site features unique and trendy designs. I like that they sell brand name shows like Jeffrey Campbell, because some of the stores at my local mall doesn't carry the certain style of shoe. I'll be more hesitant in purchasing a dress or top from here again because I don't want to have to pay shipping to return the items!

I was injured so I couldn't return things on time and I asked them to make an exception as none of their dresses fit me and I ordered my normal size but they either run super small or super big. In addition the images don't even match the shipments. I ordered a shorts pajamas set and got pants instead. It's such a bad experience overall and the colors and materials are horrible in person and so cheap looking compared to the pictures. I tried explaining to the chat rep and she just hung up on me. Her name is Beth. I will never shop here again and tell everyone about my poor poor experience!

Terrible, Terrible, Terrible. It does make me feel better though to read that this is something that many others have experienced. This is embarrassing for them to have so many bad reviews.

They don't know how to handle international orders, customer service is poor, the quality of the dress came in very cheaply made and was sewn incorrectly making it faulty and unwearable. They will not return as you pay for their inflated duties and taxes (that they don't mention in the checkout page) and leave their customers at a a loss.

Quality of the dress is akin to something I can probably find in some cheapo flea market.

NastyGal you are all flash but no real class.

Never again.

Order my item on 11/19, now 12/03 still did not get my item. I paid $8 for shipping which they said "3 days express shipping". Totally lying and such a ripoff. Even stuff I bought from eBay takes faster and cheaper to ship than this company.

I used to really like their clothes, but after shopping with them for just a few times, I have to say this is the last time I'll buy stuff from them. Their quality is not as good as expected, especially with ridiculously high price. I'm not sure if I'm unlucky or their products are just crap, there's always defect on things I bought, especially if it is sales items. It's going to cost me more just to ship it back so I'll just keep it. Their stuff is not that unique after all, I've found many online sites with similar products and quality but at least 70% off, some sites with similar price but so much better quality than NastyGal. No reasons for me to shop there again.