Like many sites, I cannot for the life of me understand the problem people are having with MIssguided. I took the risk, amongst the many horrible reviews, and ordered about 300$ worth of clothing.
5star Shipping: My package arrived from the UK to little ol Worthington, OH in three days. (I did pay for 1 business day shipping) There were no complications. I received a order and tracking number and literally watched the progress of my huge package.
5star Quality: Majority of my order were sweaters and each is very beautiful in their own way. They all fit true the medium size. I also order some crop tops that were also good quality and fit true to size. The sizes are tricky so make sure you've got your measurements down.
5star Value: For all the money spent I believe every dollar was worth it. I love everything I received.
Regarding service and returns:... everything was so perfect that I didn't have to worry about either of those.
So bottom line: I'm a loyal customer.