I was injured so I couldn't return things on time and I asked them to make an exception as none of their dresses fit me and I ordered my normal size but they either run super small or super big. In addition the images don't even match the shipments. I ordered a shorts pajamas set and got pants instead. It's such a bad experience overall and the colors and materials are horrible in person and so cheap looking compared to the pictures. I tried explaining to the chat rep and she just hung up on me. Her name is Beth. I will never shop here again and tell everyone about my poor poor experience!