business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Michelle M.
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I have not experienced any problems with your services so far.

Date of experience: January 8, 2014
Jani R.
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Excellent!
January 8, 2014

Excellent! I am planning to move my personal hosting to namecheap also, I would have already done it earlier if I had found instructions for email forwarding. Now I can try that with this account and if get it working easily, then do it for my personal emails too.

Date of experience: January 8, 2014
Filippo L.
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Very good service
January 8, 2014

Very good service. Recommended.

Date of experience: January 8, 2014
Happy C.
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Nice Prices & Nice Service
January 8, 2014

Nice Prices & Nice Service.

Date of experience: January 8, 2014
Olayemi H.
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Thanks for all you do
January 8, 2014

Thanks for all you do

Date of experience: January 8, 2014
Grant B.
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I have bought about 80+ domain names so far, mostly from
Go Crazy Daddy, I tried to resell them on Sedo,waste of time and money. I never knew it could be this easy, and affordable, bye bye Go Away Daddy! Namecheap.com is my new partner.

Date of experience: January 7, 2014
Bharat D.
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On time support and best deals!
January 7, 2014

On time support and best deals!

Date of experience: January 7, 2014
Shelley J.
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I was referred to this website by boostblogtraffic.com, so I am confident that this is a good service.

Date of experience: January 7, 2014
Dana M.
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I had some problems with renewing the domain with the express checout. WHAT A PAIN IN THE BEHIND! But it eventually got fixed (after having to do it the "long way.")

Date of experience: January 7, 2014
Ornit B.
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I'm new to this service, so far it went well
January 7, 2014

I'm new to this service, so far it went well. Thanks.

Date of experience: January 7, 2014
Steve N.
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I like that you provide the 'whois guard' renewal options along with the domain name renewals. This makes it much easier to renew both at the same time.

Date of experience: January 7, 2014
LeePeters H.
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Its been great I love your product!
January 7, 2014

Its been great I love your product! I love the process to make my purchase! I just hate these surveys

Date of experience: January 7, 2014
Doug B.
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Nice, quick and easy
January 7, 2014

Nice, quick and easy.

Date of experience: January 7, 2014
Ronald d.
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Fantastic
January 7, 2014

Fantastic

Date of experience: January 7, 2014
Fabian S.
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I like the service enough to became a reseller
January 7, 2014

I like the service enough to became a reseller. As simple as this:D

Really satisfied 'till now.

Date of experience: January 7, 2014
Nick D.
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Namecheap needs a mobile site or menus that don't require hover.

Date of experience: January 7, 2014
Danne M.
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Oh so easy!
January 7, 2014

Oh so easy!

Date of experience: January 7, 2014
Sergei H.
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It was easy to renew my domains and pricing was ok. The technical support on unrelated question was also timely and helpful. I encountered only minor issues: 1) I wanted to extend my domain expiration date 2 years to maximum possible period. I was allowed to choose 9 years, but the order was immediately canceled by Namecheap. After I added 7 years, the order went through. I should not have been allowed to choose invalid expiration date. 2) When I placed my order, I had an option to let Namecheap to follow-up to make sure the order was processed. This follow-up was just a survey, so I needed to confirm myself if my order was received and choose Yes or No...

Date of experience: January 7, 2014
Thomas S.
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Have now bought two domains from Namecheap
January 7, 2014

Have now bought two domains from Namecheap. Never had any problems at all. Great experience every time.

Date of experience: January 7, 2014
Harun A.
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Good
January 7, 2014

Good

Date of experience: January 7, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25