business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Keith A.
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Great Site
January 12, 2014

Great Site - Thanks!

Date of experience: January 12, 2014
Keith N.
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I switched from Godaddy to save some $$ but your rates were not as low as advertised, even after using a coupon. So I felt a little dismay at that, and that I wanted to have my domain name purchased for multiple years and your cart wouldn't let me.

Date of experience: January 12, 2014
Bayuaji T.
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Amazaing
January 12, 2014

Amazaing

Date of experience: January 12, 2014
Howard S.
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Great price
January 12, 2014

Great price.

Date of experience: January 12, 2014
Jeremy L.
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It was quick and easy
January 12, 2014

It was quick and easy. I'm new to this so I didn't know what to expect. Namecheap.com reveiws were good so this where I ended up. I hope I made the right decision.

Date of experience: January 12, 2014
HASRUL N.
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Great Domain Discount and Service
January 12, 2014

Great Domain Discount and Service. Would love if NameCheap have more competitive package comparable to iPage etc.

Date of experience: January 12, 2014
PinkCreamBlue E.
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I found it quite difficult to find the payment section to renew my licence

Date of experience: January 12, 2014
Agus S.
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Easy to transaction
January 11, 2014

Easy to transaction

Date of experience: January 11, 2014
Andrew V.
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Fast renewal for my expiring domain
January 11, 2014

Fast renewal for my expiring domain. Simple, quick and cheap!

Date of experience: January 11, 2014
mario K.
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Simple and perfect
January 11, 2014

Simple and perfect

Date of experience: January 11, 2014
Sam E.
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Pretty straight forward
January 11, 2014

Pretty straight forward.

There were options to add to basket at the end that I was unsure of the importance of. Perhaps a "What is this?" option for those who are new to starting a website/blog would be a good idea to encourage further sales for yourselves.

Date of experience: January 11, 2014
Pedro N.
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A bit confusing since it's the first time I buy a domain, but in the end it was easier.

Date of experience: January 11, 2014
Nelson R.
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When you present the checkout options you should use the currency that we select and not dollars. That would be better.
Thank you.

Date of experience: January 11, 2014
Brian B.
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Cool
January 11, 2014

Cool

Date of experience: January 11, 2014
Kim P.
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Awesome
January 11, 2014

Awesome

Date of experience: January 11, 2014
Eric B.
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I recently recommended a friend use namecheap for their first domain name, by far the best experience I've had with a registrar.

Date of experience: January 11, 2014
Puneetchandra S.
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EXCELLENT.Will surely recommend it to others.In fact it was recommended it to me by one of my friends.

Date of experience: January 11, 2014
Gaz H.
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Just what I want
January 11, 2014

Just what I want - easy and quick!

Date of experience: January 11, 2014
tanya l.
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Server issues...
January 11, 2014

Server issues...took many tries to process payment for 1 year of 1 domain

Date of experience: January 11, 2014
Joshua A.
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Good and quick
January 11, 2014

Good and quick

Date of experience: January 11, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25