Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love using your service! Every time I've ever had to make a call, I've been happy. Every time I've had to make a purchase online, again I've been happy.
Thank you!
Namecheap is my preferred provider
Easy and great I could pay using PayPal and BTC
Namecheap doesn't have Alipay for Chinese customers yet. It's inconvenient.
No problems so far.
Good!
The directions on how to set up a mailbox were very confusing to me. I had to contact online support twice in a 24 hour period to get help in how to do it. I would suggest that you have a look at them with someone who knows nothing about such things and have them point out the inconsistencies. Online support felt cold and robotic. I had to re-ask the same question more than once. Because I was able to resolve the matter I am satisfied. I just hope I have no further trouble in the future.
I transferred two domains, and everything went very smoothly.
You guys seem less inclined to sell me bull$#*! i don't want or need than godaddy is
So best i've seen
Excelent
Transferred a domain from another company, was transfered and up and running in hours. Great experience.
No complaints :)
Godaddy can suck it
It was easy and good price shopping
Your checkout process is quick and easy to do, glad to see that you support Google Wallet (although in a kind of odd way). The most important part is you are not Go Daddy!
Very professional, easy.
I thought it was a lot cheaper than this before. On the home page, it said domains from $*.**/yr. But.com price is just a lot higher than this.
This is really affordable for someone who does not have a lot of money to get their own independent web site name.
Easy to use and cost effective
Nice
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members