Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Well, for a noob was very easy to buy what i wanted
We have had this site for a lot of years and on dif. Host and some host charge
A lot to move your site so we picked Namecheap to host our name from now on
Because they are the best from all that we found thanks Namecheap.
Nil
I usually hate UI changes, but the new site was easy to use and I was able to do what I wanted quickly.
Supe de namecheap a través de varios foros donde siempre ví que era la mejor opción. Por eso la escogí. Aún no tengo mucha experiencia con este tema pero me ha gustado el acompañamiento y seguimiento de todo el proceso de compra y servicios. Lo recomiendo.
Once again Namecheap came up trumps for my domain. The quality, speed and ease of completing the process only enhances their reputation as one of the best web services provider. From hosting to domain they just make it so simple. Oh... forgot to mention 'live chat'.
Thanks again Namecheap
Neil
www.gomobilewales.com
GREAT TODAY BUT LAST NIGHT WAS A PROBLEM, UNDERSTAND THAT THE SITE IS UNDER GOING UPGRADE
THANKS
Lot beter when someone came back and helped me
Thanks
Have always been happy with namecheap. Rated overall experience as 2 stars today due to the extreme slowness of the renewal process. There was a notification on the main page that there may be some lag on the site, but the amount I experiences seemed excessive. Otherwise everything was great.
Quick and easy. No problems w/ my transaction.
Load time needs to be faster.
I found the Namecheap order processing to be very slow when I placed my order, however once the order was confirmed everything went smoothly and my order was delivered as expected.
Apart from the slow speed of the Namecheap website & shopping cart on the day I was very satisfied with outcome and will certainly continue to use them for my Domain Registrations in the future.
Easy!
The free parking cannot be advertising free.
The free whois privacy cannot be used for.asia TLD.
Namecheap DNS cannot be used to host a parking page on a subdomain.
I might have been able to find answers to these points with more research first. I don't have any knowledge about DNS, so the third point is maybe not very relevant.
The two first points could be better documented, I did look in the FAQ and the knowledge base first.
I would have preferred to pay via a Bitcoin payment where I didn't have to add funds to my account in advance, so I could transfer the exact amount required.
Great DNS service at the right price
The site was quite slow to load on some pages, but overall everything was very easy to navigate.
Contacting customer service for some issues afterwards was a pleasure. Response times were great in the chat, and everyone was very helpful.
Thanks
Just bought my very first domain names ever. I'm excited to set up a hosting plan and get the ball rolling. So far, namecheap is making everything go smoothly!
My credit card info wasn't up to date. The messages I got trying to pay with credit card did not lead me to update info - pretty much had to figure out what was happening myself
It was okay. Quick and painless. Thanks.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members