Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Just funcions the way you would expect
And that is very good
Good!
Love the redesign, you guys are great
I had trouble with entering my credit card but I used the Support Chat and they resolved my problem quickly. Thanks!
Good
Great experience
Foregoing my previous comments, looks like the website is quicker, and the payment methods are working better. Keep it up!
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"Got to fix the site guys. Can't upload new CCs and can't use paypal to pay. Also wayyyyyyy too slow."
Excellent
The website response was really slow.
The site was incredibly slow at the time
This site provides domain names for a good price. I wouldn't hesitate to buy from them again.
The site was very slow going from one page to the next. Other than that everything was good.
The domain was up and running within 24 hours which is nice. The followup was good as well.
The process was simple and userr friendly so far everything is perfect
I only bought from you this time because I bought my previous 2 sites from you. It would be nicer if you offered grouped sales like godaddy. For instance, I could have bought 4 sites (my site name, with various.org,.en, etc. endings), for only a couple dollars more than I paid for 2 on your site.
There were two stars (**) next to FREE in the price of one of the items, and I couldn't find what the two stars represent. But the customer service explained that it was for emphasis. I'm still sketched out a little, but hey I got an answer in a quick manner.
The system is slow
I appreciate the pricing you all have for the available domains. Thank you for your service!
Thanks for making the order process straightforward and simple versus lots of ad-ons and unwanted things.
It was easy and quick.
Payment processing/order processing was a bit slow.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members