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Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
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Really easy to use, gave me exactly what I needed fast. Great prices and ease of use will ensure that I recommend this site to others.
Love you guys
The 2FA didn't work and it's a bit of a distraction from the main registration/sign-up/purchase flow that was otherwise quite beautifully designed...
A malfunction in your site caused me to be locked out of my account incorrectly for 24 hours right as I was trying to renew a domain before the deadline. Support was slow to respond to my issue and their answer didn't help. I just ended using a different payment method (one I didn't prefer) after waiting for my account to unlock.
Specifically, it said my card got rejected three times but it was NOT TELLING ME this. The site just appeared to be unresponsive. It probably just had the old expiration date for the card on file because it's up to date now and had plenty of funds available. Your customer service's "help" (which was slow and the deadline was fast approaching) was to tell me to add funds to my account and then they would execute the order, but adding funds was the problem in the first place! And when I did add funds using another method that I did not prefer because it complicates accounting, there was no reason not to execute the order myself. They weren't doing it and it was THE DAY OFF expiration by then so I couldn't risk waiting for them.
Shopping Experience is fine so far. Just have to get used to the new website format.
I could not successfully pay with my charge card and so used PayPal.
Shopping is a little clunky, but the best value of any provideer
Thank you for the reminders
Good and quick
Good service and fast but some stuff could be easier to find.
No he podido conecto mi dominio con mi servidor
Simple
Have used Namecheap since ****. :) Love their service.
Straight-forward and great value. Thanks.
I had constant issues purchasing. I sent an email last night and never received a response. I had the same issues this morning. I added another address with my same personal info, and somehow that allowed me to pay on Paypal. Credit card purchase is still broken. I never received a response from my email 12 hours ago. Terrible, terrible service. Will be sure to blog about this.
Accepting bitcoin is awesome, I couldn't have used your services without it.
Very easy and nice interface!
The new website is pretty slow still but much better than the old website.
WICKED
I newly first time make the web and buy the domain.
I is recommended by my friend to buy domain in namecheap.com.
Because price which is cheaper relative and its service is friendly.
Now I have proved the cheaper namecheap it is true and professional.
Forgiveness of if my words is ugly because my origin from indonesia.
Thank..
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members