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NamecheapReviews 8,207

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Chris G.
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February 3, 2014

Date of experience: February 3, 2014
dan T.
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February 3, 2014

Date of experience: February 3, 2014
Rivka O.
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Love the price of only $75 to register four domain names for multiple years, four basic SLL certs, with a free month trial basic shared web hosting on one of the domains.

Only issue I had was with customer service taking 4 to 5 minutes to respond to my Talk With A Live Rep chat box. I also wish the limitations on hosting tiers were not so much. Give unlimited domains and more band width. One or the other if not both, on all of the tiers of web hosting. Dreamhost has that one covered a little better.

Date of experience: February 3, 2014
peter P.
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I like how simple you guys have made it
February 3, 2014

I like how simple you guys have made it

Date of experience: February 3, 2014
Patrick M.
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February 3, 2014

Date of experience: February 3, 2014
Andrew K.
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February 3, 2014

Date of experience: February 3, 2014
ADISA X.
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February 3, 2014

Date of experience: February 3, 2014
Francis L.
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This was a very easy process, the sites UI is great and UX is wonderful. Thanks

Date of experience: February 3, 2014
Collin B.
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February 3, 2014

Date of experience: February 3, 2014
Lakenya H.
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February 3, 2014

Date of experience: February 3, 2014
andy A.
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Very quick and easy
February 3, 2014

Very quick and easy. Great site. This is my very 1st domain and I hope to buying many more from you.

Date of experience: February 3, 2014
Latesia H.
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February 3, 2014

Date of experience: February 3, 2014
JeanFrancois O.
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It was quick and I like the second layer of security

Date of experience: February 3, 2014
Krystina Z.
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I got your link from Integravision...
February 3, 2014

I got your link from Integravision... glad i found it. Thank you.

Date of experience: February 3, 2014
Daniel N.
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February 3, 2014

Date of experience: February 3, 2014
Gilman Y.
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Thank you for the 2 factor auth!
February 3, 2014

Thank you for the 2 factor auth!

Date of experience: February 3, 2014
LAURIAN O.
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February 3, 2014

Date of experience: February 3, 2014
Francisco L.
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Online forums say this site is better than the lime green competition.

So far, it seems okay.

Date of experience: February 3, 2014
Janell P.
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February 3, 2014

Date of experience: February 3, 2014
Drew B.
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Quick and easy, good interface
February 3, 2014

Quick and easy, good interface

Date of experience: February 3, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25