On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great. Better prices than GoDaddy.
Thanks to Vitaliy T. And Kamil N. For their Chat assistance!
Name cheap is great
Easy, convenient and good service
A little confusing, but I'm new at this
When trying to update the billing contact info for the invoice, the site would say it saved the new profile, but it can never be chosen. I'm not sure if there is a compatibility issue with IE11 or not. Some of the new information showed up later on in the certificate creation stage, but not all.
Great Fast Service!
Perfect for startups, would recommend in to everyone.
Very easy to use!
Definitely will use again if I will need it!
My name is Chris, what I love most about name is there support system. Whenever I run into difficulties I just chat with them live and I'm sorted instantly. Secondly the panel is easy to navigate and there are no hidden charges.
Thank you very much! Very smooth & easy transaction from a company that comes highly recommended, whose policies are exactly what I'm after. Looking forward to a long & fruitful relationship... Thanks again for everything, been a pleasure already!
Easy
Straight forward
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members