On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Right now I just want to reserve the name. This was easiest with you as the other providers all had expensive packages.
Fast, helpful and truly best prices :) thanks
No Problems, very professional
Simply excellent
Got what i was looking for
It was nice and easy
Not bad but i would have preferred to have used my chosen url name but delays with other company prevented that as a possibility.
This was a little confusing to me, the totally inexperienced user. I'm transferring my domain for the first time from Network Solutions and am not sure what I'm doing. I haven't transferred the domain yet and may not for a few days.
I really like the new design of the site!
Nothing to complain about, cheapest around and fast service-
Good, easy and clear interface. Domain interface can be better.
Your new shopping card etc. looks nice and is really easy to use.
Bought ssl certificate
Keep the money...cancel ssl...don't need it!
Thanks
Gary pennington
So easy, simple and informative
Always quick with no problems.
Easy to use. Great Live Chat service!
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members