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NamecheapReviews 8,207

3.7

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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Roger S.
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February 4, 2014

Date of experience: February 4, 2014
Chris K.
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February 4, 2014

Date of experience: February 4, 2014
Mark Y.
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Exceptional
February 4, 2014

Exceptional. Enjoy this more so than Godaddy.

Date of experience: February 4, 2014
karim R.
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Very simple and easy shopping experience
February 4, 2014

Very simple and easy shopping experience.

Date of experience: February 4, 2014
Brad P.
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February 4, 2014

Date of experience: February 4, 2014
Stan S.
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February 4, 2014

Date of experience: February 4, 2014
Frank H.
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Initially showed domain available, then minutes later had it as "Make Offer." Then reverted back to available.

Date of experience: February 4, 2014
Jeremy N.
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February 4, 2014

Date of experience: February 4, 2014
Diliana M.
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I have missed the possibility to add other domains with my domainname, like.de etc. to the shopping cart.

Date of experience: February 4, 2014
Tracy K.
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Quick, to the point, what I needed without extra stuff or extra expense!

Date of experience: February 4, 2014
Shel G.
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I heard about you guys through the Paracast.com and so far I'm pretty happy. The domain purchase went smoothly and I never felt lost or confused at any point. I also REALLY appreciate the fact that you don't try to upsell a bunch of services like GoDaddy does. I knew what I needed and I was able to buy it without feeling harassed to spend money on services I know I don't need. Live chat customer support was also very helpful (with very little wait time). I look forward to seeing how things go in the long term! :)

Date of experience: February 4, 2014
Jemma F.
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It's elegant and pretty
February 4, 2014

It's elegant and pretty. I NEVER WANT TO LOOK AT GODADDY AGAIN. Thank you.

Date of experience: February 4, 2014
Joseph K.
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Excellently obvious interface usage/design choices. No hunting or mystery. Well done.

Date of experience: February 4, 2014
Erwin O.
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Good overviews, quick ordering and I love the cheap privacy option. The only thing lacking is the Dutch.nl domain registration. Please provide. But for international domain registration you're doing great.

Date of experience: February 4, 2014
Carlos A.
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February 4, 2014

Date of experience: February 4, 2014
Rose P.
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February 4, 2014

Date of experience: February 4, 2014
Richardson D.
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Awesome!
February 4, 2014

Awesome!

Date of experience: February 4, 2014
Kenneth S.
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Good price, good stuff!
February 4, 2014

Good price, good stuff!

Date of experience: February 4, 2014
Kamarra F.
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Easy, cheap and fast!
February 4, 2014

Easy, cheap and fast!

Date of experience: February 4, 2014
A C.
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February 4, 2014

Date of experience: February 4, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25